Telemarketer/ Data Representative

Staten Island Chamber of Commerce; New York (NY); On-site; USD 35,568 - 38,200; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Training provided

Friendly and supportive work enviro n

Job summary

Staten Island Chamber of Commerce is seeking a reliable Telemarketer/Data Entry Representative to verify and update customer accounts and accurately maintain records in our CRM system.

The role emphasizes strong communication, attention to detail, and the ability to balance calling with precise data entry. You will work at our Staten Island office with standard hours and training provided.

Qualifications

• Previous telemarketing, customer service, or data entry experience is preferred.
• Strong verbal communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• Comfortable using computers and CRM software.
• Ability to type accurately and efficiently.
• Basic knowledge of Microsoft Office.
• Ability to work independently and as part of a team.

Responsibilities

• Contact existing customers by phone to verify and update their account information.
• Ensure customer contact details and other records are accurate and current.
• Enter, update, and maintain customer information in the company's CRM system.
• Document customer interactions and any account changes.
• Identify and correct incomplete or inaccurate customer records.
• Maintain a professional and courteous manner during all customer interactions.
• Meet daily call and data entry goals while maintaining high accuracy.
• Follow company procedures and data privacy guidelines.

Skills

Verbal communication

Attention to detail

Typing

Independent worker

Team collaboration

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Salary: $35,568.00 - $38,200.00 Annually

Application Deadline: N/A

Information Technology

We are seeking a reliable, detail-oriented Telemarketer / Data Entry Representative to join our team. In this role, you will contact existing customers to verify and update their account information while accurately entering and maintaining customer records in our CRM system. This is an excellent opportunity for someone with strong communication skills and a keen eye for detail.

Key Responsibilities

• Contact existing customers by phone to verify and update their account information.
• Ensure customer contact details and other records are accurate and current.
• Enter, update, and maintain customer information in the company's CRM system.
• Document customer interactions and any account changes.
• Identify and correct incomplete or inaccurate customer records.
• Maintain a professional and courteous manner during all customer interactions.
• Meet daily call and data entry goals while maintaining high accuracy.
• Follow company procedures and data privacy guidelines.

Qualifications

• Previous experience in telemarketing, customer service, or data entry preferred.
• Strong verbal communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• Comfortable using computers and CRM software.
• Ability to type accurately and efficiently.
• Basic knowledge of Microsoft Office.
• Ability to work independently and as part of a team.

Preferred Skills

• Experience with CRM platforms such as Salesforce, HubSpot, Zoho, or similar.
• Familiarity with technology or consumer electronics.
• Strong problem-solving skills and positive attitude.

What We Offer

• Competitive pay.
• Flexible scheduling (if applicable).
• Training provided.
• Friendly and supportive work environment.
• Opportunity for growth within the company.

If you enjoy speaking with customers, keeping information organized, and working with technology-related products, we'd love to hear from you.

Salary range: $35,568- $38,200

Work Location: 105 Willow Avenue, Staten Island, NY 10305

Hours/Schedule: Monday to Friday 09:00 AM to 05:00 PM

Minimum Qualifications

• A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
• An aptitude exam may be administered.

Additional Information

Tech Products, Inc. is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.