Telehealth Presenter

Ardent Health Services; Moundsville (WV); On-site; USD 35,000 - 50,000; Full time

Job summary

A dedicated healthcare provider is seeking Telehealth Presenters in Moundsville, WV, to support their Never Alone program. In this role, you will facilitate telehealth visits, prepare residents for virtual appointments, and ensure effective communication between residents and healthcare providers. Successful candidates will have experience in clinical settings and demonstrate strong organizational and customer service skills. The position offers comprehensive healthcare benefits and opportunities for professional growth.

Benefits

Comprehensive healthcare benefits

HSA/FSA options

401(k) retirement plan

Opportunities for growth and career advancement

Supportive, mission-driven work environment

Qualifications

• Preferred background as a CNA, MA, or LPN.
• Experience in a Skilled Nursing Facility (SNF) or rehabilitation setting is a plus.
• Strong customer service skills and clear communication abilities.

Responsibilities

• Facilitate and manage resident telehealth visits.
• Prepare residents for virtual appointments by setting up equipment.
• Communicate professionally with residents and providers.

Skills

Customer service skills

Communication

Time management

Organizational skills

Education

CNA, MA or LPN background

Job description

Job Address

2096 Davisson Run Road Clarksburg, WV 26301

Telehealth Presenter

Job Summary

Personalized Health Partners is seeking dedicated Telehealth Presenters to support our Never Alone program within a Skilled Nursing and Rehabilitation setting. This individual will play a key role in ensuring residents receive timely access to their healthcare providers through high-quality telehealth support. The ideal candidate is patient-centered, organized, and comfortable working in a clinical environment.

Key Responsibilities

• Facilitate and manage resident telehealth visits and scheduling, ensuring timely access to providers.
• Prepare residents for virtual appointments, including setting up equipment and ensuring privacy.
• Communicate professionally with residents, staff, and providers to ensure a smooth telehealth experience.
• Assist with documentation, appointment coordination, and follow-up tasks as needed.
• Support clinical teams by escalating urgent issues and helping residents communicate their health concerns effectively.
• Maintain telehealth equipment and troubleshoot basic technical issues.
• Demonstrate excellent time management to coordinate multiple daily appointments.
• Uphold professionalism, compassion, and customer service in all interactions.

Qualifications

• Preferred: Background as a CNA, MA or LPN.
• Preferred: Experience in a Skilled Nursing Facility (SNF) or rehabilitation setting.
• Strong customer service skills and ability to communicate clearly with residents and staff.
• Knowledge of clinical environments and workflows.
• Excellent time management, organizational skills, and reliability.
• Comfortable with technology and able to learn new systems quickly.

What We Offer

• Comprehensive healthcare benefits
• HSA/FSA options
• 401(k) retirement plan
• Opportunities for growth and career advancement
• Supportive, mission-driven work environment