Telehealth Pharmacist - MTM & Clinical Outreach (Remote)

Navitus; Des Moines (IA); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Paid time off

Parental leave

Holidays

401(k) match

Adoption assistance

Flexible spending account

Education assistance

Referral bonus

Job summary

Navitus Health Solutions seeks a Telehealth Pharmacist to join a newly launched Clinical Engagement Center (CEC). You will deliver MTM services to commercial and Medicare members and help develop clinical outreach programs to exceed client expectations.

As a Telehealth Pharmacist, you will implement MTM programs, support CMS initiatives, and collaborate with cross-functional teams while ensuring HIPAA compliance and professional standards.

Qualifications

• Minimum of two years clinical experience including direct consultation.
• Knowledge of HIPAA regulations and healthcare industry practices.
• Spanish-speaking is preferred.
• Experience as a clinical call center lead is preferred.
• Experience in a multi-disciplinary team is preferred.

Responsibilities

• Conduct MTM and expanded clinical programs per CMS.
• Develop clinical algorithms, pathways, and call scripts for MTM delivery.
• Review and update all algorithms and scripts yearly with updated guidelines.
• Develop documentation standards for all clinical outreach.
• Collaborate with CEC staff to maintain high-quality MTM product.
• Assist leadership to develop programs for STAR ratings outreach.
• Provide Medicare Part D clinical and educational support and stay updated on regulations.
• Serve as a preceptor for APPE students in the CEC department.
• Adhere to compliance and HIPAA regulations.
• Other duties as assigned.

Skills

Clinical experience

Call center leadership

Team collaboration

HIPAA knowledge

Spanish-speaking

Education

Registered Pharmacist License

Job description

Navitus Health Solutions seeks a Telehealth Pharmacist to join a newly launched Clinical Engagement Center (CEC). You will deliver MTM services to commercial and Medicare members and help develop clinical outreach programs to exceed client expectations.

As a Telehealth Pharmacist, you will implement MTM programs, support CMS initiatives, and collaborate with cross-functional teams while ensuring HIPAA compliance and professional standards.