Telehealth Nurse: Expert RN for Virtual Care & Triage

IntelyCare; Quincy (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Mass Digital Health is seeking a Registered Nurse in Quincy, Massachusetts, focused on telehealth services. Candidates must have a Bachelor of Science in Nursing and at least 5 years of clinical experience. This position demands effective communication, clinical decision-making, and the ability to manage multiple tasks efficiently.

The ideal nurse will provide telephonic assessments, health education, and ensure a culturally sensitive approach to patient care, while actively collaborating with healthcare teams to enhance patient outcomes.

Qualifications

• Minimum 5 years as a Registered Nurse (Required).
• Registered Nurse in the District of Columbia (Required).
• Cardio-Pulmonary Resuscitation (CPR) certification (Required).
• Basic Life Support (BLS) certification (Required).

Responsibilities

• Provide telephonic clinical assessment, advice, and counseling.
• Manage clinical calls/emails using the nursing process.
• Advocate for patients' needs and suggest resolutions.
• Document caller encounters in the system accurately.

Skills

Basic computer skills

Clinical knowledge in disease prevention

Effective communication

Problem-solving skills

Ability to handle multiple line phone systems

Education

Bachelor of Science in Nursing (BSN)

Tools

Microsoft Windows

Multi-feature telephones

Call processing software

Job description

Mass Digital Health is seeking a Registered Nurse in Quincy, Massachusetts, focused on telehealth services. Candidates must have a Bachelor of Science in Nursing and at least 5 years of clinical experience. This position demands effective communication, clinical decision-making, and the ability to manage multiple tasks efficiently.

The ideal nurse will provide telephonic assessments, health education, and ensure a culturally sensitive approach to patient care, while actively collaborating with healthcare teams to enhance patient outcomes.