Telehealth Coordinator - On Call, Variable shift, Remote

Agence PROvidence; United States; Remote; USD 51.000 - 80.000; Teilzeit

Zusammenfassung

The position requires a Diploma or equivalent and at least two years of healthcare operations, telehealth, or digital health experience. Epic experience and familiarity with telehealth platforms, telephony systems, and CRM tools are preferred. This is a part-time, remote opportunity with variable shifts in the Providence network.

Qualifikationen

• Diploma or an equivalent combination of education and experience.
• 2 years of healthcare operations, telehealth, clinical support, or digital health experience.

Kenntnisse

Healthcare operations

Telehealth experience

Digital health

CRM tools

Ausbildung

Diploma or equivalent

Tools

Epic

Telehealth platforms

Telephony systems

CRM tools

Jobbeschreibung

Job Category: Customer Service

Shift: Multiple shifts available

Schedule: Part time

Work Location: Providence Valley Office Park-Renton

Providence is calling for Telehealth Coordinator - On Call, Variable Shift, Remote

The Telehealth Coordinator serves as a critical extension of the Virtual Care & Digital Health (VCDH) clinical care team, enabling safe, timely, and effective delivery of patient care through telehealth services. This role ensures providers can deliver high-quality virtual care without operational or technical barriers by facilitating clinical workflows, coordinating provider participation, and supporting real-time care delivery. Working closely with Medical Directors, Service Line Leaders, Clinical Program Managers, and Provider Network Leadership, the Telehealth Coordinator supports provider engagement across multiple medical groups and aligns enterprise telehealth services with local clinical care delivery. This role bridges clinical care delivery and digital operations, ensuring telehealth functions as a seamless extension of provider practice while maintaining high standards of patient access, safety, and care quality.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Diploma, or an equivalent combination of education and experience (2 years of healthcare experience in lieu of the degree)
• 2 years of healthcare operations, telehealth, clinical support, or digital health experience

Preferred Qualifications:

• 2 years of experience supporting providers/clinical teams in care delivery settings
• 1 year of experience with Epic and/or telehealth platforms, telephony systems, and/or CRM tools

Salary Range by Location:

• Oregon: Non-Portland Service Area: Min: $33.24, Max: $51.61
• Oregon: Portland Service Area: Min: $35.66, Max: $55.37
• Washington: Western : Min: $37.17, Max: $57.71
• Washington: Southwest - Olympia, Centralia & Below: Min: $35.66, Max: $55.37
• Washington: Eastern: Min: $31.73, Max: $49.27
• Washington: South Eastern: Min: $33.24, Max: $51.61

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.