Telehealth Coordinator - On Call, Variable shift, Remote

Providence Health Plan Group; Oregon, Northern (WI, KY); Hybrid; USD 51,000 - 80,000; Part time

Job summary

Providence is seeking a Telehealth Coordinator - On Call, Remote, to support the Virtual Care & Digital Health (VCDH) team in delivering safe, timely telehealth care by coordinating provider participation and clinical workflows.

You will collaborate with Medical Directors and Provider Network Leadership across multiple medical groups to ensure seamless telehealth operations while upholding patient access, safety, and quality standards. This is a part-time, remote role with competitive benefits.

Qualifications

• Bachelor's degree or equivalent combination of education and experience (2 years of healthcare experience in lieu of the degree)
• 2 years of healthcare operations, telehealth, clinical support, or digital health experience
• Experience with Epic and/or telehealth platforms, telephony systems, or CRM tools is preferred

Responsibilities

• Coordinate provider participation and clinical workflows for telehealth services
• Support real-time care delivery and remove operational barriers to virtual care
• Collaborate with Medical Directors and Provider Network Leadership to engage providers across medical groups

Skills

Healthcare operations

Telehealth experience

Clinical support

Education

Bachelor's degree in related field

Equivalent combination of education & experience

Tools

Epic

Telehealth platforms

Telephony systems

CRM tools

Job description

Description

Providence is calling for Telehealth Coordinator - On Call, Variable Shift, Remote

The Telehealth Coordinator serves as a critical extension of the Virtual Care & Digital Health (VCDH) clinical care team, enabling safe, timely, and effective delivery of patient care through telehealth services. This role ensures providers can deliver high-quality virtual care without operational or technical barriers by facilitating clinical workflows, coordinating provider participation, and supporting real-time care delivery. Working closely with Medical Directors, Service Line Leaders, Clinical Program Managers, and Provider Network Leadership, the Telehealth Coordinator supports provider engagement across multiple medical groups and aligns enterprise telehealth services with local clinical care delivery. This role bridges clinical care delivery and digital operations, ensuring telehealth functions as a seamless extension of provider practice while maintaining high standards of patient access, safety, and care quality.

Providence caregivers are not simply valued – they're invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor's degree in a related field, or an equivalent combination of education and experience (2 years of healthcare experience in lieu of the degree)
• 2 years of healthcare operations, telehealth, clinical support, or digital health experience

Preferred Qualifications:

• 2 years of experience supporting providers/clinical teams in care delivery settings
• 1 year of experience with Epic and/or telehealth platforms, telephony systems, and/or CRM tools

Salary Range by Location:

Oregon: Non-Portland Service Area: Min: $33.24, Max: $51.61

Oregon: Portland Service Area: Min: $35.66, Max: $55.37

Washington: Western : Min: $37.17, Max: $57.71

Washington: Southwest - Olympia, Centralia & Below: Min: $35.66, Max: $55.37

Washington: Eastern: Min: $31.73, Max: $49.27

Washington: South Eastern: Min: $33.24, Max: $51.61

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 456814
Company: Providence Jobs
Job Category: Customer Service
Job Function: Administration
Job Schedule: Part time
Job Shift: Multiple shifts available
Career Track: Business Professional
Department: 4007 SS TELE PROG ADM 2
Address: WA Renton 1801 Lind Ave SW
Work Location: Providence Valley Office Park-Renton
Workplace Type: Remote
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.