Telecommunications Specialist

the-swift-group; McLean (VA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Referral bonus

Job summary

The Swift Group is seeking an experienced Telecommunications Specialist in McLean, VA to support a mission-critical communications program for government customers. You will handle satellite voice/data, landlines, and radio systems, operating in a high-tempo, 24/7 environment across OPS and TCS tracks.

Qualifications include 6+ years in telecommunications, a technical Bachelor's degree, and a TS/SCI with poly clearance.

Qualifications

• 6+ years of relevant professional experience in telecommunications or related field.
• Bachelor's degree or equivalent experience; security clearance required.
• Experience supporting 24/7 crisis communications environments and field ops.

Responsibilities

• Provide satellite voice/data, landline, secure and non-secure voice support to government customers.
• Operate, maintain, and troubleshoot telecom equipment including routers, switches, servers, and radios.
• Support 24/7 Operations Center with incident and event management and situational awareness.
• Plan, install, test, and train personnel on tactical radio systems and equipment.
• Manage procurement processes and coordinate with logistics for deliveries.
• Occasionally provide VIP communications support to senior officials.

Skills

Telecommunications

Crisis communications

Field communications

Technical troubleshooting

Project management

Technical writing

Security clearance TS/SCI with Poly

Communications protocols

Education

Bachelor's degree in a technical, engineering, or IT-related field

Tools

ICOM

Motorola

Harris

STE

IDNX

Leased lines

Job description

Swift is a privately held, mission-driven and employee-focused services and solutions company headquartered in Reston, VA. Our capabilities include Software Development, Engineering & IT, Data Science, Cyber Enablement, Logistics, and Training. Founded in 2019, Swift supports Civilian, Defense, and Intelligence Community customers across the country and around the globe.

We are looking for an experienced Telecommunications Specialist to join a dynamic communications and field engineering program in McLean, VA. We are open to candidates with experience in one of these two tracks: operations/crisis communications (OPS) or tactical radio/field communications (TCS). This position is in McLean, VA.

Responsibilities:

• Operations (OPS) Track: Day shift position with a typical schedule of 5PM-5AM (3 on/4 off, 4 on/3 off) supporting a 24/7 Crisis Communications Operations Center
• Tactical/Field (TCS) Track: Standard schedule with OCONUS TDY up to 50% (including hazardous areas as required) and CONUS TDY up to 10%
• Provide satellite voice/data, landline, telephone, secure and non-secure voice troubleshooting and technical support to the Customer and various government agencies.
• Operate, maintain, monitor, and troubleshoot communications equipment including routers, switches, servers, leased lines, cryptographic systems, UHF radio equipment, and tactical radio platforms (ICOM/Motorola/Harris).
• Support a 24/7 Operations Center environment with a focus on incident and event management, crisis communications, and situational awareness.
• Maintain integrity of multiple high-speed data links and globally deployed communications systems.
• Develop and maintain network and system monitoring tools; use data analytics and data science tools to innovate best practices for predictive monitoring.
• Provide senior-level project management, administrative, and engineering support for Customer communications-based projects.
• Plan, design, install, program, test, and field-train personnel on tactical radio systems and associated equipment.
• Conduct site surveys and explain technical procedures and results clearly to both technical and non-technical audiences.
• Maintain familiarity with and apply current installation procedures (CIP), Customer-specific systems (BASIS, GENESIS), and approval and message preparation requirements.
• Manage project procurement processes; coordinate with Procurement and Logistics teams on purchasing, documentation, and delivery.
• On occasion, provide VIP communications support to senior government officials and executive-level Staff Officers.
• Adhere to security, safety, counter-intelligence, and applicable communications policies and procedures.
• Perform extended TDYs in field environments, including dangerous or hostile areas as mission requirements dictate.
• Support field installations, modifications, upgrades, and Tier 1/Tier 2 troubleshooting of equipment and systems.

Requirements:

• 6+ years of relevant professional experience in telecommunications, communications systems, or a related field
• Bachelor's degree in a technical, engineering, or IT-related field; equivalent relevant experience may be substituted
• Experience providing technical support on a rotational or extended basis across multiple areas of the telecommunications spectrum
• Knowledge of operations, technical, and security requirements for a 24/7 Crisis Communications Facility
• Familiarity with communications hardware and software including switches, routers, servers, STE, IDNX, leased line, cryptographic, and UHF radio equipment
• Experience with tactical communications equipment including ICOM, Motorola, Harris platforms; ability to program and install tactical radio systems
• Direct experience with Customer systems including BASIS, GENESIS, approval memos, and message preparation
• Solid understanding of current installation procedures (CIP) and ability to field-train personnel
• Ability to maintain integrity of multiple high-speed data links
• Strong written and oral communication skills; ability to present technical information to both technical and non-technical audiences
• Ability to handle multiple tasks simultaneously during emergency or high-tempo situations
• Working knowledge of procurement processes and coordination with logistics teams
• Knowledge of policies and regulations related to the completion of assigned work
• Ability to excel independently and as part of a team in dynamic, fast-paced environments
• US citizenship and an active TS/SCI with Polygraph security clearance required

Desired Experience:

• Systems Operations Center (SOC) / Network Operations Center (NOC) experience
• Functional experience with network and data analytics tools such as SPLUNK, Riverbed, StealthWatch, Network Node Manager, and HP OpenView
• Data science technology, strategies, methods, and applications
• Incident and event management experience
• Knowledge of RF concepts and signal propagation
• Familiarity with Customer's communications protocols and Customer-specific procedures
• Experience deploying to Customer or DoD field environments
• Experience supporting executive-level Staff Officers and VIP communications requirements
• Rotational schedule experience

Do you know anyone for this position, or other positions open at The Swift Group? We offer a $5,000 bonus for any referral candidate we hire, paid out at the new hire's 90-day mark.