Telecommunications Operator - PT - Evening - MRH

Memorial Healthcare; United States; On-site; USD 38,000 - 52,000; Part time

Job summary

Memorial Healthcare System in Hollywood, FL is seeking an Evening shift Telecommunications Operator to work on-site and support the central switchboard. The role requires 32 scheduled hours per week with availability on Saturdays and Sundays from 2:30 PM to 11:00 PM, plus additional weekday hours as needed.

You will answer and route calls, communicate codes and alerts, and use paging systems to reach hospital personnel.

Qualifications

• 1 year customer service experience or related field.
• High School Diploma or Equivalent (Required).

Responsibilities

• Receives and relays internal and external calls and provides information according to policy and procedure.
• Troubleshoots system issues when needed.
• Communicates codes, alerts and other announcements according to policies, including disaster management plans.
• Operates beeper and paging system to contact hospital personnel and code team.
• Uses desk directories, on-call lists and reference materials.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma

Job description

Telecommunications Operator - PT - Evening - MRH

United States

Aug 28, 2026

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Position: On-site
Scheduled Weekly Hours: 32 hours
Availability: Required to work Saturdays and Sundays from 2:30 PM to 11:00 PM, with additional weekday hours as needed.

Operates the organization's central switchboard to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.

Responsibilities:

Receives and relays internal and external calls and provides general information according to policy and procedure. Troubleshoots system issues when needed.

Communicates codes, alerts, drills and other announcements according to established policies and procedures, including disaster management plans.

Operates beeper and paging system to contact to hospital personnel and code team.

Utilizes desk directories, on-call lists, reference guides and other associated reference materials.

ACCOUNTABILITY, ALERT (CODE) RESPONSE, CALL CENTER CUSTOMER SERVICE, COMMUNICATION SYSTEMS, CUSTOMER SERVICE, CUSTOMER SERVICE (2), PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: 1 year customer service experience or related field.

Working Conditions and Physical Requirements:

• Bending and Stooping = 40%
• Climbing = 0%
• Keyboard Entry = 60%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 60%
• Repetitive Movement Hand/Arm = 60%
• Running = 0%
• Standing = 40%
• Walking = 40%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 0%
• Depth Perception = 60%
• Biological Hazards - Respiratory = 0%
• Biological Hazards - Skin or Ingestion = 0%
• Blood and/or Bodily Fluids = 0%
• Communicable Diseases and/or Pathogens = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 0%
• Latex = 40%
• Computer Monitor = 60%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 40%

Shift:

Evenings

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veterans Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

Memorial Healthcare System is a leading not-for-profit health system in Florida, dedicated to delivering exceptional, personalized care through a diverse and passionate team.

4320 Sheridan Street, Hollywood, Florida 33021, US