Telecom Network Technician - Remote, On-Call Support

Verizon; Pottstown (Montgomery County); Remote; USD 60,000 - 90,000; Full time

Job summary

Verizon is seeking a technically skilled professional to support telecommunications services for business and government clients. The role focuses on remote installation, maintenance, and complex network provisioning across various circuit types.

You will engage with engineering teams to interpret plans and vendor specs, while meeting safety standards and adapting to on-call, after-hours shifts. Candidates should have an Associate degree or 2+ years of relevant experience and familiarity with

Qualifications

• Related Associate degree or 2+ years of relevant work experience.
• Experience with various network protocols.
• Knowledge of SONET, DWDM, OTN and WDM fiber systems.
• Experience with transmission equipment such as Alcatel, Ciena, Cisco, Fujitsu, Nortel, Siemens, and Tellabs/Coriant; Tellabs DXC and Alcatel DXCs.
• Programming, scripting, SQL knowledge is a plus; Linux experience is helpful.

Responsibilities

• Administering the remote installation and maintenance processes of equipment for telecommunications services in technical facilities and customer property.
• Performing routing and complex testing and provisions for all circuit types.
• Serving as a point of contact for internal and external customers; answering calls, responding to escalations, documenting incidents.
• Utilizing knowledge of TDM, Switching, SONET, Ethernet, IP and other networking protocols to resolve complex issues.
• Reading and interpreting engineering plans and vendor specifications; interacting with Engineering group.
• Meeting safety-related requirements per OSHA and company standards.
• Working evenings, weekends, holidays, and unscheduled shifts as needed by business.

Skills

Network protocols

Transmission equipment

Scripting/SQL/Linux

On-call readiness

Education

Associate degree

Job description

Verizon is seeking a technically skilled professional to support telecommunications services for business and government clients. The role focuses on remote installation, maintenance, and complex network provisioning across various circuit types.

You will engage with engineering teams to interpret plans and vendor specs, while meeting safety standards and adapting to on-call, after-hours shifts. Candidates should have an Associate degree or 2+ years of relevant experience and familiarity with