Telecom MSP Project Manager – Remote

AireSpring; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

AireSpring, in partnership with Spectrotel, seeks experienced Project Managers to lead complex telecommunications and managed services projects from initiation to closeout. You will oversee Ethernet, SD-WAN, GPON, and firewall deployments across multiple sites and collaborate with carriers and cross-functional teams to deliver on time and within budget.

Senior roles involve managing large-scale initiatives, executive relationships, and mentoring other PMs, with a focus on process improvements

Qualifications

• Experience with telecom and network infrastructure projects including Ethernet, SD-WAN, GPON, and firewall deployments.
• Experience coordinating with carriers on circuit ordering, provisioning, and service implementations.
• Ability to manage project budgets, resources, and timelines. Senior PM: multi-million dollar initiatives.
• Experience managing multiple vendors and carrier timelines across concurrent, high-priority projects.
• Proficiency with project management tools, ticketing systems, and business intelligence or reporting platforms.
• Strong leadership skills, with the ability to direct cross-functional teams.
• Strong stakeholder management skills, including executive/C-level communication.
• Excellent organizational skills and attention to detail in complex environments.
• Preferred: PMP or similar certification.
• Experience with Agile or hybrid project management methodologies.
• Vendor management and contract negotiation experience.

Responsibilities

• Lead and manage multiple concurrent telecommunications and managed services projects from initiation through closeout.
• Oversee infrastructure projects including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites.
• Direct internal engineering, operations, and service delivery teams; assign tasks and monitor progress.
• Coordinate with major telecom carriers to expedite circuit ordering and resolve issues.
• Manage carrier relationships, negotiate terms, and handle escalations.
• Develop and maintain project plans, budgets, resource allocations and risk mitigation strategies.
• Establish and track KPIs, project metrics, and report progress to leadership and customers.
• Identify and manage project risks, dependencies and scope changes; implement corrective actions.
• Serve as primary point of contact for customer communications and stakeholder expectations.
• Communicate and manage expectations at the C-level.
• Manage project budgets and expenses, ensuring cost control.
• Maintain detailed documentation and lessons learned for continuous improvement.
• Mentor and coach other project managers to grow their skills.
• Optimize PM processes and systems; implement improvements to delivery quality.

Skills

Project management

Telecommunications

Vendor management

Budget management

Leadership

Stakeholder management

Agile

Contract negotiation

Tools

Ticketing systems

BI / reporting platforms

Project management software

Job description

Company Description

Spectrotel and AireSpring have joined forces to create a leading managed network services platform, combining complementary expertise in connectivity, networking, security, and communications to serve businesses around the world.

Company Description

Spectrotel and AireSpring have joined forces to create a leading managed network services platform, combining complementary expertise in connectivity, networking, security, and communications to serve businesses around the world.

Spectrotel is redefining managed network services by moving beyond reactive and proactive support toward predictive, prescriptive network management. Its technology-enabled solutions bring together automation, AI-powered intelligence, and human expertise to help reduce downtime, minimize service degradation, and strengthen communications platforms. Its portfolio includes SD-WAN, SASE, cloud connectivity, and advanced security.

AireSpring is a global managed network services provider delivering connectivity, networking, and security solutions in more than 190 countries. It works through relationships with more than 265 carriers and ISPs. Its channel-exclusive portfolio includes managed global connectivity, SD-WAN, SASE, enterprise mobility, and unified communications. AireSpring’s AI-powered IT service management platform, AIreCONTROL, provides visibility, automation, and lifecycle management across complex, multi-vendor networks.

Together, Spectrotel and AireSpring combine scale, intelligence, and network expertise to help organizations stay connected, secure, and focused on growth. Learn more at spectrotel.com and airespring.com, or follow the companies on LinkedIn.

Job Description

We are seeking experienced Project Managers at both the mid-level and senior level to lead the delivery of complex telecommunications and managed services projects. This role is ideal for professionals with telecom industry experience and a proven track record of managing infrastructure initiatives in a fast-paced, results-driven environment.

Project Managers will oversee end-to-end project delivery, manage cross-functional teams, coordinate with carrier partners, and ensure projects are delivered on time, within budget, and to the highest quality standards. Senior Project Managers take on larger, more complex initiatives, own strategic carrier and executive relationships, and mentor other project managers.

Key Responsibilities

• Lead and manage multiple concurrent telecommunications and managed services projects from initiation through successful completion and closeout.
• Oversee infrastructure projects including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites.
• Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and ensure accountability to project milestones and deliverables.
• Coordinate with major telecom carriers (AT&T, Lumen/CenturyLink, Verizon) to expedite circuit ordering and resolve issues.
• Manage these relationships strategically, negotiate terms, and handle escalations.
• Develop and maintain comprehensive project plans, budgets, resource allocations, and risk mitigation strategies.
• Establish and track key performance indicators (KPIs), project metrics, and success criteria; report progress to leadership and customers.
• Identify, assess, and proactively manage project risks, dependencies, and scope changes; implement corrective actions as needed.
• Serve as primary point of contact for customer communications, providing updates and managing stakeholder expectations.
• Communicate and manage expectations at the C-level.
• Manage project budgets, track expenses, and ensure cost control throughout the project lifecycle.
• Maintain detailed project documentation, lessons learned, and best practices to support organizational knowledge and continuous improvement.
• Mentor and coach project managers to develop their skills and advance their careers.
• Optimize project management processes and systems; recommend and implement process improvements to enhance efficiency and delivery quality.

Qualifications

• Experience
• Project Manager (Mid-Level): 1–3 years of experience in project management, project coordination, or operations roles within telecommunications or managed services.
• Senior Project Manager: 7+ years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services.

All levels:

• Experience with telecom and network infrastructure projects, including Ethernet, SD-WAN, GPON, and firewall deployments. Senior PM: demonstrated expertise managing large-scale projects.
• Experience coordinating with carriers on circuit ordering, provisioning, and service implementations. Senior PM: extensive experience with major carriers and complex implementations.
• Ability to manage project budgets, resources, and timelines. Senior PM: for multi-million dollar initiatives.
• Experience managing multiple vendors and carrier timelines across concurrent, high-priority projects.
• Proficiency with project management tools, ticketing systems, and business intelligence or reporting platforms. Senior PM: advanced proficiency.
• Strong leadership skills, with the ability to direct cross-functional teams. Senior PM: experience mentoring others.
• Strong stakeholder management skills. Senior PM: experience communicating at the executive and C-level.
• Excellent organizational skills and attention to detail in complex environments. Senior PM: strategic thinking.
• Superior written and verbal communication skills, including presenting to leadership and customers.
• Preferred Skills
• Project Management Professional (PMP) or similar certification.
• Experience managing multi-site, enterprise-level business connectivity projects.
• Deep knowledge of telecom ordering processes, including ASR/LSR concepts and carrier provisioning workflows.
• Experience with Agile or hybrid project management methodologies.
• Experience in vendor management and contract negotiation.
• Track record of delivering projects ahead of schedule or under budget.

Additional Information

Why Join Us?

• Lead high-visibility telecom and managed services projects with direct executive and customer exposure.
• Work alongside experienced technical, engineering, and operations teams.
• Drive real-world infrastructure deployments and work directly with major carriers.
• Shape and improve project management processes and grow your career, with mentorship from senior project managers.
• Competitive compensation and benefits package.

Additional Information

All your information will be kept confidential according to EEO guidelines.