Telecom Field Install & Repair Technician (Term)

Frontier; Muskegon (MI); On-site; USD 29,000 - 51,000; Full time

Job summary

Frontier Communications in Muskegon, MI is seeking a Sales & Service Technician II (Field Install & Repair) for a TERM position (6 months to 24 months). You will install, maintain, and repair network facilities from the station equipment to the line card, supporting broadband services for residential and business customers.

This role requires frequent driving and moderate travel, field work outdoors in varying weather, and the ability to work face-to-face with customers while adhering to safety

Qualifications

• High School Diploma or equivalent.
• Experience in telecommunications installation and maintenance.
• Basic keyboard and software skills.
• Pole climbing certification required; must meet weight limits.
• Valid driver's license; CDL preferred.
• Flexible scheduling, holidays, after hours and call-outs.

Responsibilities

• Install and maintain inside wire for broadband service (residential/business).
• Install networking equipment including Fiber to the Home, ONT, Wi‑Fi routers and gateways.
• Read service orders, trouble tickets, and diagrams for wiring and troubleshooting.
• Perform maintenance and repairs on buried, aerial, and underground cables and fiber.

Skills

Experience in telecommunications

Basic keyboard skills

Outdoor work in weather

Customer-facing

Education

High School Diploma or equivalent

Tools

Cable Locator

Hand Tools

Hand Held Terminal

Various Test Equipment

4 Tel Test System

Laptop Computer

Splicing Equipment

Fiber Optic Testing Equipment

Job description

Frontier Communications in Muskegon, MI is seeking a Sales & Service Technician II (Field Install & Repair) for a TERM position (6 months to 24 months). You will install, maintain, and repair network facilities from the station equipment to the line card, supporting broadband services for residential and business customers.

This role requires frequent driving and moderate travel, field work outdoors in varying weather, and the ability to work face-to-face with customers while adhering to safety