Telecom Agile Analyst: Process & Automation

Cadmus; Providence (RI); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

401(k)

Paid time off

Holidays

Tuition reimbursement

Adoption assistance

Job summary

Cadmus is seeking a Junior Telecom Agile Analyst to conduct user research, map PMO to FMO processes, and translate business needs into automated, scalable systems. You will support pre‑development activities by defining product features and collaborating with stakeholders to drive optimization.

The role emphasizes documenting end‑to‑end processes, creating epics and acceptance criteria, and enabling AI‑driven automation across telecom initiatives. Eligible applicants must be US‑based.

Qualifications

• BA/BS and 2–4 years of experience as a business analyst or similar role.
• Strong understanding of SDLC and Scaled Agile delivery across multiple development teams.
• Strong Agile knowledge, technical writing skills, data‑driven analysis, and proficiency with collaboration tools.
• Experience performing data gathering and analysis for app rationalization and use in making optimization decisions.
• Proven experience creating and developing‑ready epics/features and associated acceptance criteria including non‑functional requirements.
• Expertise in AI and automation technologies to support future‑state process mapping, solutioning, and optimization opportunities.

Responsibilities

• Develop and refine epics, support backlog grooming, and participate in Agile ceremonies to ensure requirements are clearly understood and prioritized for delivery.
• Document current and future‑state processes, identifying efficiency opportunities, and partnering with stakeholders to drive process optimization.
• Conduct user research to create PMO and FMO end‑to‑end process documentation.
• Facilitate stakeholder collaboration to identify operational pain points, process improvement opportunities and strategic objectives and turn them into cost‑effective scalable system transformations.
• Identify, qualify, and document automation and digitization opportunities, including site‑level workflows and system handoffs.
• Perform data gathering and analysis for app rationalization and optimization decisions.
• Work with stakeholders to standardize processes.
• Manage intake, prioritization, and onboarding of new functionality requests.
• Ensure final designs meet business needs while minimizing complexity and cost.
• Document feature and epic‑level business requirements and acceptance criteria for handoff to development teams using standardized Scaled Agile Methodologies
• Ensure all requirements are clearly mapped to business value, measurable outcomes and downstream workflow impacts
• Act as a gateway between business needs and system capabilities
• Manage product backlog and prioritization and document feature/epics to drive multiple development teams simultaneously to ensure PI and sprint readiness
• Support Agile PI planning and dependency alignment across teams

Skills

Agile methodologies

SDLC

Data-driven analysis

Technical writing

Stakeholder facilitation

Collaboration tools

Education

BA/BS

Tools

Teams

SharePoint

Confluence

Word

Visio

Job description

Cadmus is seeking a Junior Telecom Agile Analyst to conduct user research, map PMO to FMO processes, and translate business needs into automated, scalable systems. You will support pre‑development activities by defining product features and collaborating with stakeholders to drive optimization.

The role emphasizes documenting end‑to‑end processes, creating epics and acceptance criteria, and enabling AI‑driven automation across telecom initiatives. Eligible applicants must be US‑based.