Teen Director

Socket.dev; Georgia; On-site; USD 52,000 - 76,000; Full time

Job summary

Boys & Girls Clubs of Metro Atlanta is seeking a Teen Director to lead the teen center's operations, safety and programming. You will supervise staff, manage partnerships, and oversee service delivery outcomes for youth while driving membership and attendance.

The Teen Director reports to the Executive Director and may supervise the club in the supervisor’s absence. The role includes recruiting and retaining staff, training and development, and ensuring high-quality programs across arts,

Qualifications

• Bachelor’s degree preferred; substitute education for experience; 6+ years in youth development/education or related field.
• Minimum of 2 years of work experience directly with teens in a Boys & Girls Club or similar organization.
• Demonstrated ability to plan, organize, and direct teen center operations.
• Recruit, supervise, train, and retain key employees.
• Manage and maintain a facility and develop community support of teen center operations and programs.
• Handle crisis and resolve conflicts among staff, teen center members, volunteers or parents.
• Knowledge of non-profit mission and youth development services.
• Excellent interpersonal, written and presentation communication skills.
• Establish and maintain effective working relationships with teen center staff, volunteers, and community groups.
• Proficient with Microsoft platforms; basic social media knowledge.

Responsibilities

• Front-line accountability for quality program delivery across core and new initiatives.
• Trains, monitors and develops staff so programs are well delivered.
• Supervise part-time teen center program staff and program volunteers.
• Evaluates opportunities to improve teen center operations; designs and communicates strategies to implement improvements.
• Plans, develops, evaluates and oversees implementation of arts, education, social recreation, health and physical education, computer center and specialty programs.
• Surveys teen center members’ interest in programs, tracks participation and outcomes.
• Works with Executive Director to plan and implement changes to improve results.
• Develops daily/monthly/quarterly teen center program schedule and implementation plans.
• Promotes and markets programs to teen center members.
• Ensures programs meet objectives and are engaging; reports on outcomes.
• Communicates with staff, members and partner agencies about program opportunities.

Skills

Teen center operations

Staff recruitment and training

Crisis management

Interpersonal skills

Microsoft Office

Social media knowledge

Program development

Education

Bachelor’s degree preferred

Six (6) + years of professional experience in Youth Development, Education, or related field

Tools

Microsoft Office Suite

Job description

Boys & Girls Clubs of Metro Atlanta is offering an exciting opportunity for the right person to join our dynamic, forward-thinking team. We rely on the dedication of caring employees to provide a safe, nurturing environment for kids to learn and grow. We take pride in our highly skilled, diverse and committed workforce. Our staff are educators, coaches, artists, mentors, community leaders and ambassadors. Are you ready to join a team of passionate individuals who are working to make a difference in the lives of our kids?

JOB SUMMARY

The Teen Director leads, manages, directs and monitors overall daily operations of a teen center with primary concern for safety, high quality programming, driving optimal club experience within the teen center and service delivery/outcomes for youth, employee management, community and host site relationships, and financial well-being. The Teen Director will be responsible for assisting with recruiting and retaining staff as well as training and development. Maintains targeted membership and attendance while utilizing volunteers as necessary. The Teen Director reports directly to the Executive Director and may manage the club in supervisor’s absence.

ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES

Teen Center Leadership and Strategic Planning

• Front-line accountability for quality program delivery including core programs, new initiatives, summer programs, junior staff development program and outcome measurement systems.
• Trains, monitors and develop staff so that programs are well delivered.
• Responsible for direct supervision of part-time teen center program staff and program volunteers.
• Evaluates opportunities to improve teen center operations; designs and communicates strategies to implement improvements.
• Plans, develops, evaluates and oversees implementation of arts, education, social recreation, health and physical education, computer center and specialty programs, activities and services that prepares youth for success.
• Surveys teen center’s members’ interest in programs, tracks member participation in programs, and outcomes.
• Works with Executive Director to plan and implement changes to improve results.
• Develops daily/monthly/quarterly teen center program schedule and plans implementation with program staff.
• Promotes and markets programs to teen center members via meetings, announcements, bulletin boards, flyers, posted schedules, etc.
• Ensures designated and daily year-round and summer programs meet stated objectives, member needs and interests, are organized and engaging and result in high participation.
• Ensure programs are gender inclusive and are sensitive to cultural diversity.
• Plans, execute, and collect program data to support measures and report outcomes; prepares programs’ reports, as needed.
• Monitors program delivery, works with program staff to plan and implement improvements.
• Communicates with club staff, members and partner agencies to ensure understanding of programs opportunities, schedule and plans when outside entities participate in program delivery.
• Participate in network-wide shared learning. Share experiences and learning with BGCMA organization through collaborative and teen opportunities.
• Plans special events and field trips, ensures they are properly supervised and releases and other paperwork completed. Helps plan and oversee implementation of opportunities to recognize teen center members.
• Works with the Executive Director to handle crisis situations and takes action to resolve conflicts, disputes and concerns of staff, club members, volunteers, and parents.
• Evaluation of programming activity and impact is regularly & consistently reviewed. Action steps are implemented, reviewed & updated regularly and program improvements are made as a regular process.
• Communicates, implements, and enforces organization’s operational policies and procedures.
• Analyzes and reviews teen center’s membership levels and average daily attendance and develops and implements strategies to increase membership and ADA. Plans and takes actions required to obtain community and volunteer support.

Teen Center Management and Development

• Functions as the primary liaison for the Teen center.
• Collaborates with Executive Director to determine staffing levels and hours that best support effective teen center operations and program delivery.
• Utilizes interns and volunteers to support teen center initiatives.

Supervision, Membership & Attendance, Supplies

• Helps select teen center p/t staff required to deliver programs, helps evaluates staff’ performance and recommends discipline/discharge. Provides staff and volunteer orientation, training and oversight required for effective program delivery, reporting and outcomes.
• Trains and guides Program Staff to ensure an environment that promotes the physical, social and emotional well-being of youth, that incorporates guidance and discipline principles and that ensures understanding of designated programs.
• Monitors program areas and provides constructive feedback to staff with regard to program delivery and member guidance and discipline. Plans and implements opportunities to recognize program staff.
• Seeks guidance from Executive Director when handling crisis situations; takes action to resolve conflicts, disputes and/or concerns of staff, club members, or volunteers. Recommends and supports training of program staff.
• Maintains and increases teen membership and attendance through effective programming and works toward meeting club membership goals.
• Review and submit program supplies in a cost efficient and timely manner; ensures program staff has supplies required to run programs.
• Encourage and promote diversity awareness and diversity of staff, volunteers, and members.

Teen Center Program and Services

• Ensures designated and daily year-round and summer programs are delivered, that programs meet stated objectives, member needs and interests, and are organized and engaging; monitors programs and collaborates with staff to plan and implement improvements. Plans and implements procedures to measure and report outcomes. Ensures BGCMA’s standards are communicated, understood and followed. Ensures teen center’s special events and field trips are properly planned and supervised.
• Collaborate and partner with Teen Services and Programs to ensure effective results driven programs are implemented and maintained.
• Collaborates with Executive Director to develop budget that supports teen center needs; monitors and controls expenditures and reports variances. Review and approved purchase request and submit to the Executive Director for approval and ensures expenditures considered costs and best value.

Community Relations and Collaborative Partnerships

• Represent both the Teen center and BGCMA in their community ensuring that the interests of the youth are protected and supported.
• Collaborates with community partners to support teen center initiatives.
• Supports cross-functional initiatives across departments.

Teen Center Facility and Property

• Plans and takes action to ensure teen program areas are safe, attractive, well-maintained and clean.
• Collaborate with the Executive Director to assess risk and implements programs and policies to minimize loss and exposure to loss.
• In partnership with the Executive Director, observes members and works with part-time staff to correct unsafe behaviors, to enforce safety rules and to communicate safety guidelines. Ensures emergency procedures are implemented and followed and takes actions to prevent accidents.
• In partnership with the Executive Director, communicates and enforces organization’s and partnership policies, procedures and standards with regard to upkeep, usage and maintenance of the teen center.

Administrative

• Assumes the role of primary liaison to Teen Center for Support Center staff, responsible for communications and planning, delegating as appropriate.
• Ensures information and other data maintained on programs, membership, etc. are accurate and timely.
• Collaborates with Executive Director to develop budget that supports teen center needs; monitors and controls expenditures and reports variances.
• Assist the Executive Director in preparing accurate, timely paperwork required to hire, compensate, transfer, terminate and discipline employees.
• All other duties as assigned.

EDUCATIONAL QUALIFICATIONS AND SKILLS

Education

Bachelor’s degree preferred, Substitute education for experience, Six (6) + years of professional experience in Youth Development, Education, or related field.

Experience

Minimum of 2 years of work experience directly with teens, in a Boys & Girls Club or similar organization at a professional level where knowledge, experience, and competency in the role was acquired

Skills

• Demonstrated ability to plan, organize, and direct teen center operations.
• Ability to recruit, supervise, train, and retain key employees.
• Manage and maintain a facility and develop community support of teen center operations and programs.
• Ability to handle crisis and to resolve conflicts, disputes or concerns in the teen center among staff, teen center members, volunteers or parents.
• Knowledge of the mission, objectives, programs of non-profit organizations and youth development services, preferably Boys & Girls Club.
• Excellent interpersonal skills and ability to motivate staff
• Strong oral, written and presentation communication skills
• Ability to establish and maintain effective working relationships with Teen center part-time staff, Club staff, volunteers, and community groups.
• P.C. Literate with knowledge of Microsoft Platforms
• Knowledge of and experience with social media

ENVIRONMENT & WORKING CONDITIONS

Community-based location that serves youth, families and community members daily. Frequent host site for organizational and communal meetings and events. Frequent contact with employees, community-based organizations, families, Club members, and community members. Some required travel to Club locations and community partners. Frequent deadlines. Atypical work schedule, including evening and weekend work. The position requires walking and climbing stairs; Light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently.