Technology Systems Manager

Regions Bank; Atlanta (GA); On-site; USD 108,696 - 140,580; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

A banking institution is looking for a Technology Systems Manager to oversee their IT infrastructure, which includes networks and server applications like PeopleSoft and Oracle. The ideal candidate will have a Bachelor's degree in Computer Science and over 8 years of experience. Responsibilities include providing technical support, collaborating with teams to resolve issues, and ensuring service quality. This role requires strong leadership and analytical skills, and is based in Atlanta, GA. Eligible for comprehensive benefits and incentive pay plans.

Qualifications

• 8+ years of related experience for Bachelor's degree or 12+ years for High School diploma.
• Leadership or supervisory experience preferred.
• Experience in banking/financial industry a plus.

Responsibilities

• Manage IT infrastructure including networks and applications.
• Provide technical support to internal users.
• Collaborate to restore service and identify problems.
• Participate in continuous improvement projects.

Skills

Ability to enhance the technical expertise of team via coaching and development

Ability to learn additional systems as needed

Ability to manage and lead a team

Excellent analytical skills

Excellent customer service skills

Excellent interpersonal skills

Excellent organizational skills

Proficiency in Microsoft Office

Strong verbal and written communication skills

Strong work ethic and self-motivation

Education

Bachelor's degree in Computer Science or a related field

High School Diploma or GED

Tools

PeopleSoft

Oracle

Job description

Join to apply for the Technology Systems Manager role at Regions Bank.

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description

At Regions, the Technology Systems Manager manages the Information Technology (IT) infrastructure within the organization, including the physical network (e.g., WAN/LAN, servers, terminals) as well as server applications and software (e.g., PeopleSoft, Oracle).

Primary Responsibilities

• Configures, installs, maintains, and upgrades server applications and hardware
• Provides advanced technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes)
• Answers questions regarding system procedures, online transactions, systems status, and downtime procedures
• Collaborates with network services, software systems engineering, and/or application development to restore service and/or identify problems
• Provides strategies that focus on business initiatives and increasing overall customer satisfaction
• Participates in continuous improvement projects on occasions

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. This position is incentive eligible.

Requirements

• Bachelor's degree in Computer Science or a related field and eight (8) years of related experience
• Or High School Diploma or GED and twelve (12) years of related experience

Preferences

• One (1) year of leadership or supervisory experience
• Banking/financial industry experience

Skills And Competencies

• Ability to enhance the technical expertise of team via coaching and development
• Ability to learn additional systems as needed
• Ability to manage and lead a team
• Excellent analytical skills, detail oriented, and customer service skills
• Excellent interpersonal skills and ability to interact with all levels of management and associates
• Excellent organizational and time management skills
• Familiar with a variety of the technology concepts, practices, and procedures
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong verbal and written communication skills
• Strong work ethic and self-motivation

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. This position must be within a reasonable driving distance to Birmingham, AL, Atlanta, GA or Charlotte, NC.

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must be currently authorized to work in the United States on a full-time basis.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Minimum: $108,696.56 USD

Median: $140,580.00 USD

Incentive Pay Plans: This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance. Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, visit https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Riverchase Operations Center – Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.