Technology Sales Associate Lead

Ochsner Health; Marrero (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Ochsner Health in Louisiana is seeking a Retail Shop Lead to oversee daily OBar operations across our locations. You will supervise staff, ensure exceptional customer service, and manage inventory and supply orders as approved by leadership.

The role requires at least a high school diploma and 2 years of specialized retail sales experience, with preferred 2 years of supervisory work. Strong computer skills, communication, and organizational abilities are essential.

Qualifications

• Must have computer skills and dexterity for data entry and retrieval.
• Excellent verbal and written communication to varied levels.
• Thorough knowledge of OBar operations and processes.
• Strong analytical and organizational abilities.
• Good time management and self-direction.
• Demonstrates sound judgement and conflict resolution.
• Strong interpersonal skills and customer focus.

Responsibilities

• Performs Lead Duties and supervises daily shop operations.
• Oversees daily shop operations and staff activities.
• Orders specified supplies for the shop as approved by Leaders.
• Maintains relationships with key internal staff members.
• Procurers apps and tools as recommended for patient care.

Skills

Computer skills

Verbal and written communication

OBar operations knowledge

Analytical skills

Organizational skills

Time management

Judgement and conflict resolution

Interpersonal skills

Education

High School diploma or equivalent

Tools

Windows

Job description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job assumes responsibility for the daily operations of the OBar shops including the ordering of supplies and store merchandise for resale as outlined and approved by the Leader.

Serves Ochsner’s retail customers by modeling for the staff exceptional customer service skills, best in class product knowledge and mastery of operational processes for all existing and future OBar locations throughout the System.

Responsibilities will also include maintaining and expanding relationships with customers and key internal Physicians and staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.

Education

Required -High School diploma or equivalent

Work Experience

Required -2 yearsexperience in specialized retail sales.

Preferred- 2 years of retail supervisory experience

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
• Thorough knowledge of OBar operations
• Strong analytical skills
• Good organizational skills
• Strong time management skills and self directed
• Demonstrates Good Judgement and conflict resolution skills
• Strong interpersonal skills

Job Duties

• Performs Lead Duties.
• Oversees daily shop operations.
• Orders specified supplies, as approved by Leaders, for the shop.
• Maintain relationships with key internal staff members
• Procures the latest apps etc. as recommended my Ochsner Physicians pertaining to patient care.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.