Technology Risk Advisor

PNC Financial Services Group, Inc.; United States; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Pension and stock purchase plans

Wellness program

Paid holidays and vacation time

Job summary

PNC Financial Services Group, Inc. seeks a Technology Risk Advisor based in Pittsburgh, PA. You will influence the technology risk program, coordinate risk activities, and mentor technology teams on policy adherence.

Ideal candidates bring ITSM experience, risk frameworks, and stakeholder collaboration at senior levels. The role supports governance, incident management, and process improvements within an in-office culture.

Qualifications

• Experience with technology risk management frameworks and governance.
• Knowledge of ITSM disciplines and interdependencies (Change/Incident/Problem/Knowledge).
• Preferred certifications: ITIL, Tech Risk (ISACA), Cyber Security, AI.

Responsibilities

• Influences planning and execution of the technology risk program.
• Builds relationships with technology leadership to monitor risk.
• Leads risk management activities across technology segments.
• Provides consultation to implement risk program components.
• Develops risk analysis approaches and informs decision making.

Skills

Enterprise Crisis Management

IT Change Management

Risk Management Plans

Strategic Plan

Industry Knowledge

Information Security Management

Internal Controls

IT Environment

Planning and Organizing

Problem Solving

Education

Bachelor's degree

Tools

ServiceNow (ITSM)

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Technology Risk Advisor within PNC's Technology organization, you will be based in Pittsburgh, Pa. Experience with Technology Change Management policies, procedures, processes, and controls. Experience with multiple disciplines of Information Technology Service Management (ITSM) and the interdependencies of Change, Incident, Problem, and Knowledge Management. Experience with Technology Processes, Risks, and Controls. Experience with Process Improvement methods. Not required, but preferred, an ideal candidate would have extensive experience with the Change module of ServiceNow and certifications in any of the following: ITIL, Tech Risk (ISACA), Cyber Security, AI. The Technology Risk Advisor will be a mid-level role on the Technology Change Management team, expected to use subject matter expertise to drive adherence to Technology Change Management policies and procedures through regular interaction, observation, and mentorship of technology teams. This role will lead process improvement initiatives, risk management activities, training and communication efforts, and regular discussions with senior and executive technology leaders. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Influences the planning and execution of the technology risk management program and associated communication strategies. Leverages subject matter expertise in technology environments (including infrastructure, data, information security, MIS, and governance) and technology risk frameworks to identify, assess, and mitigate technology and associated risks. Builds and manages relationships with technology leadership to ensure that technology and other associated risk issues are monitored and communicated through the appropriate levels of management. Leads the coordination, implementation, and execution of technology risk management activities across technology segments to meet regulatory expectations and align with organizational risk appetite. Provides consultation to support the implementation of risk program components. Serves as an escalation point and senior subject matter expert in technology environments (infrastructure, data, information security, MIS and governance), risk, and governance and control frameworks to proactively identify and address risk exposures. Evaluates business self-assessments and provides insight on alignment with technology risk frameworks, standards, and control requirements. Interprets security and threat intelligence within the context of current technology and control environments to assess impact and inform mitigation strategies. Develops risk analysis approaches to assess technology risks, identify trends, and support risk-informed decision-making.

PNC Employees take pride

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Enterprise Crisis Management
• IT Change Management
• Risk Management Plans
• Strategic Plan Competencies Accuracy and Attention to Detail
• Industry Knowledge
• Information Security Management
• Internal Controls
• IT Environment
• Planning and Organizing
• Problem Solving

Education

Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments No Required or Preferred Language Assessments

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• years of service

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.

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