Technology Risk Adv

PNC Financial Services Group; Birmingham (AL); On-site; USD 91,000 - 203,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life insurance

Disability protection

401(k) with match

Job summary

PNC Financial Services Group in Birmingham, AL is seeking a mid-level Technical Risk Advisor to support the Technology Change Management program. The role focuses on risk identification, control tuning, and collaboration with technology leaders to ensure policy adherence and risk-informed decisions.

The ideal candidate has experience with ITSM processes, governance frameworks, and risk controls; certifications in ITIL, ISACA, Cyber Security, or AI are a plus.

Qualifications

• Experience with Technology Change Management policies, procedures, processes, and controls.
• Experience with ITSM and interdependencies of Change, Incident, Problem, and Knowledge Management.
• Experience with Technology Processes, Risks, and Controls.
• Experience with Process Improvement methods.
• Certifications in ITIL, Tech Risk (ISACA), Cyber Security or AI are a plus.

Responsibilities

• Influences the planning and execution of the technology risk management program and communication strategies.
• Builds and manages relationships with technology leadership to monitor and communicate risk issues.
• Leads coordination and execution of risk management activities across technology segments to meet regulatory expectations.
• Serves as an escalation point and SME in technology environments, risk, and governance frameworks.
• Interprets security and threat intelligence to assess impact and inform mitigation strategies.

Skills

AI Governance

Risk Compliance

Risk Control

SQL

Education

Bachelor's degree

Tools

ServiceNow

ITIL

ISACA

Cyber Security

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Job Profile

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Technical Risk Advisor within PNC's Technical Risk organization, you will be based in either Dallas TX, Pittsburgh PA, Phoenix AZ, Strongsville OH, Birmingham AL or Denver, CO.

Experience with Technology Change Management policies, procedures, processes, and controls. Experience with multiple disciplines of Information Technology Service Management (ITSM) and the interdependencies of Change, Incident, Problem, and Knowledge Management. Experience with Technology Processes, Risks, and Controls. Experience with Process Improvement methods. Not required, but preferred, an ideal candidate would have extensive experience with the Change module of ServiceNow and certifications in any of the following: ITIL, Tech Risk (ISACA), Cyber Security, AI.

The Technology Risk Advisor will be a mid-level role on the Technology Change Management team, expected to use subject matter expertise to drive adherence to Technology Change Management policies and procedures through regular interaction, observation, and mentorship of technology teams. This role will lead process improvement initiatives, risk management activities, training and communication efforts, and regular discussions with senior and executive technology leaders.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Influences the planning and execution of the technology risk management program and associated communication strategies. Leverages subject matter expertise in technology environments (including infrastructure, data, information security, MIS, and governance) and technology risk frameworks to identify, assess, and mitigate technology and associated risks.
• Builds and manages relationships with technology leadership to ensure that technology and other associated risk issues are monitored and communicated through the appropriate levels of management.
• Leads the coordination, implementation, and execution of technology risk management activities across technology segments to meet regulatory expectations and align with organizational risk appetite. Provides consultation to support the implementation of risk program components.
• Serves as an escalation point and senior subject matter expert in technology environments (infrastructure, data, information security, MIS and governance), risk, and governance and control frameworks to proactively identify and address risk exposures. Evaluates business self-assessments and provides insight on alignment with technology risk frameworks, standards, and control requirements.
• Interprets security and threat intelligence within the context of current technology and control environments to assess impact and inform mitigation strategies. Develops risk analysis approaches to assess technology risks, identify trends, and support risk-informed decision-making.

Employee Values

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

AI Governance, Risk Compliance, Risk Control, Structured Query Language (SQL)

Competencies

Accuracy and Attention to Detail, Industry Knowledge, Information Security Management, Internal Controls, IT Environment, Planning and Organizing, Problem Solving

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $91,000.00 - $202,800.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/24/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.