Technology Project Planning Lead

Flagstar Bank; New York (NY); On-site; USD 71,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Comprehensive leave program

Job summary

Flagstar Bank is seeking a Technology Project Planning Lead in New York, NY to act as the primary liaison among S2 Partners and Flagstar leadership. You will coordinate complex logistics, executive calendars, and cross‑functional collaboration across technology and business lines.

You will manage communications, site visits, and strategic planning events, while driving accountability for deliverables and ensuring executive alignment with S2 transformation priorities.

Qualifications

• Education level required: High School / GED or foreign equivalent.
• Minimum experience: 6+ years in executive coordination, partner relations, executive support, or chief of staff roles supporting senior technology leadership.
• Excellent written and verbal communication skills with ability to prepare executive‑level presentations, status reports, and stakeholder communications.
• Preferred: College, Vocational or Associates Degree (2 years or equivalent) preferred.

Responsibilities

• Serves as the primary point of contact for S2 Partners and coordinates communications, meetings, and deliverables with the executive leadership team.
• Facilitates coordination across the executive leadership team, managing meeting logistics, agendas, and follow‑ups for steering committees and briefings.
• Coordinates press releases, internal communications, and announcements related to S2 partnerships.
• Plans and executes S2 Partner site visits, collaboration sessions, and working sessions including venue coordination and materials preparation.
• Coordinates travel arrangements and logistics for partner conferences and executive site visits.
• Tracks action items and commitments across S2 Partner engagements and escalates blockers to leadership as needed.
• Supports onboarding activities, coordination of executive relationship mapping, and introductions between partner leadership and Flagstar executives.
• Acts as liaison between the artificial intelligence team and business units to identify high‑value use cases and governance intake processes.
• Delivers AI coaching sessions for business leaders and develops a network of AI champions across business units.
• Owns the enterprise education program, schedules content refresh, and converts partner demonstration material into reusable Flagstar education content.

Skills

Executive coordination

Partner relations

Event planning

Stakeholder communications

C-suite interaction

Project planning

Education

High School diploma or GED

Associates degree preferred

College degree preferred

Tools

Confluence

Teams

SharePoint

PowerPoint

Excel

Word

Outlook

Job description

Position Title Technology Project Planning Lead

Location New York, NY 10018

Job Summary

Serves as the primary point of contact and central coordination hub for large scale initiatives; including but not limited to the S2 strategy. This role will be responsible for coordination with strategic partners such as Cognizant, Mphasis, Ahead, Ness, Microsoft, and Amazon. Orchestrates cross-functional collaboration between S2 Partners, executive leadership team, technology teams, and lines of business to ensure seamless partnership execution and alignment. This position works in close partnership with the CIOO/CTO Executive Administrative Assistant to coordinate complex logistics including partner site visits, executive meetings, collaboration sessions, and strategic planning events. Manages partner communications, press releases, internal announcements, and executive‑level status reporting. Acts as a force multiplier for senior leadership by facilitating executive leadership team coordination, anticipating needs, removing obstacles, and driving accountability for deliverables across the S2 transformation portfolio.

Job Responsibilities

• Serves as the primary point of contact for all S2 Partners (Cognizant, Mphasis, Ahead, Ness, Microsoft, Amazon), coordinating communications, meetings, and deliverables between partners and the executive leadership team.
• Facilitates coordination across the executive leadership team, managing meeting logistics, agendas, and follow‑ups for steering committees, partner executive briefings, and strategic planning sessions.
• Coordinates press releases, internal communications, and announcements related to S2 partnerships, ensuring consistent messaging and timely distribution across appropriate channels.
• Plans and executes S2 Partner site visits, collaboration sessions, and working sessions including venue coordination, itinerary development, materials preparation, and post‑session follow‑up.
• Coordinates travel arrangements, agenda planning, and logistics for S2 Partner conferences, executive site visits, and industry events attended by CIOO, CTO, and senior leadership team.
• Tracks action items and commitments across S2 Partner engagements; including but not limited to StarIQ, following up with owners to ensure timely completion and escalating blockers to leadership as needed.
• Supports S2 Partner onboarding activities, coordinates executive relationship mapping, and facilitates introductions between partner leadership and Flagstar executives.
• Serves as the primary liaison between the artificial intelligence team and business units, beginning with Consumer Banking, Call Centers, and Internal Audit, to identify and prioritize high value use cases.
• Translates business problems into well‑formed use case intake submissions, working through the established artificial intelligence governance intake process.
• Designs and delivers one to one and small group artificial intelligence coaching sessions for business leaders, following the pilot model established with senior leaders in Consumer and Retail Banking and Internal Audit.
• Identifies and develops a network of artificial intelligence champions across business units, extending coaching reach beyond what the artificial intelligence team can deliver directly.
• Owns the enterprise education program, including scheduling, content refresh, and business unit sequencing, and converts delivery partner demonstration material into reusable Flagstar education content.
• Partners with the CIOO/CTO Executive Administrative Assistant to maintain executive calendars, prioritize meeting requests, resolve scheduling conflicts, and ensure leadership time is optimized for highest‑priority activities.
• Manages confidential partner information and sensitive communications with discretion, serving as a trusted liaison between Flagstar executive leadership and S2 Partner organizations.

Additional Accountabilities

Performs special projects, and additional duties and responsibilities as required. Where applicable and when performing the responsibilities of the job, employees are accountable to maintain Sarbanes‑Oxley compliance and adhere to internal control policies and procedures.

Job Requirements

Required Qualifications: Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent Minimum experience required: 6+ Years in executive coordination, partner relations, executive support, or chief of staff roles supporting senior technology leadership Demonstrated experience coordinating complex logistics, managing executive calendars, and organizing largescale meetings or events Excellent written and verbal communication skills with ability to prepare executive‑level presentations, status reports, and stakeholder communications

Preferred Qualifications: College, Vocational or Associates Degree (2 years or equivalent) preferred

Job Competencies

• Exceptional organizational skills with ability to manage multiple priorities, deadlines, and competing demands simultaneously.
• Advanced proficiency in Microsoft Office suite (PowerPoint, Excel, Word, Outlook) and collaboration tools (Teams, SharePoint, Confluence).
• Strong executive presence with ability to interact professionally with C‑suite executives, board members, and senior external stakeholders.
• Excellent written communication skills with ability to draft executive correspondence, meeting summaries, and status reports.
• Strong presentation design skills with ability to create polished, executive‑quality decks and visual communications.
• Proactive mindset with ability to anticipate needs, identify potential issues, and take initiative without explicit direction.
• High degree of discretion and judgment when handling confidential and sensitive information.
• Strong interpersonal skills with ability to build relationships and influence across organizational boundaries.
• Detail‑oriented with commitment to accuracy and quality in all deliverables.
• Experience with travel booking systems, expense management, and corporate travel policies.
• Ability to work under pressure and meet tight deadlines while maintaining composure and professionalism.
• Understanding of strategic partner management, vendor relations, and enterprise technology partnerships.
• Experience tracking action items, commitments, and deliverables across multiple partner engagements.
• Strong follow‑through with ability to drive accountability and ensure commitments are met.
• Flexibility to adapt to changing priorities and work outside standard business hours when required.
• Ability to work effectively with executives, managers, and individual contributors at all levels.
• Event planning and coordination experience including venue selection, logistics, and attendee management.
• Knowledge of dashboard and reporting tools for creating executive status updates and metrics tracking.
• Strong problem‑solving skills with ability to resolve scheduling conflicts and logistical challenges efficiently.
• Resourcefulness and creative thinking to find solutions and optimize processes.
• Commitment to continuous improvement and willingness to take on additional responsibilities as needed.

Moderate travel required (up to 25%) for S2 Partner site visits, conferences, and executive coordination.

Benefits

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Compensation

Flagstar Bank Pay Range $70,977.75 - $125,291.00

Company Information

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast‑growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking.

Equal Opportunity Employer

Flagstar is an Equal Opportunity Employer We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non‑discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at [e-mail].

Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender