Technology Project Coordinator

State of Wisconsin; Madison (WI); Hybrid; USD 69,000 - 97,000; Full time

Benefits offered by this job

Hybrid work schedule

Paid leave time

Health benefits

Pension plan

Well Wisconsin Wellness Program

Job summary

State of Wisconsin, Department of Safety and Professional Services, Madison, seeks an IS Business Automation Specialist to lead cross‑divisional technology projects and analyze policies and workflows to identify improvement opportunities.

In collaboration with leadership and partners, you will coordinate planning, implementation, monitoring, and closure to ensure objectives are met and outcomes support department needs.

Qualifications

• Experience leading IT system enhancements or projects impacting multiple stakeholders.
• Advanced business analysis with documentation of processes and requirements.
• Strong communication between internal and external stakeholders.

Responsibilities

• Lead cross-divisional technology projects and improve policies, procedures, and workflows.
• Coordinate planning, implementation, monitoring, and closure to meet objectives.
• Communicate progress, risks, and issues to management; provide recommendations.

Skills

IT project leadership

Business analysis

Stakeholder coordination

Job description

Introduction

The Department of Safety and Professional Services mission is to promote economic growth and stability while protecting the citizens of Wisconsin as designated by statute.

What We Are Looking For

A collaborative professional who enjoys leading technology projects, improving processes, and solving complex problems to work as a (IS Business Automation Specialist)!.

Where We Are Located

This position offers a hybridized work schedule. The position will be headquartered at and required to work from the Hill Farms State Office Building, in Madison, WI at least 2 days per week. All employees working a hybrid work schedule are generally expected to telework from within the State of Wisconsin. This topic will be discussed more at the time of the interview.

What We Offer

DSPS is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits (health plan options start at just $42/month for single plans and $104/month for family plans after two months of employment)
• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• Use this Total Rewards Calculator to see the total value of our competitive benefits package!

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.

Position Summary

This position leads cross-divisional technology projects and conducts in-depth reviews and analysis of policies, procedures, and workflows to identify opportunities for improvement. In collaboration with department leadership and internal and external partners, the position coordinates project planning, implementation, monitoring, and closure to ensure project objectives are met and outcomes support the department’s needs. The position also communicates project progress, risks, and issues to management and develops research based findings, alternatives, and recommendations to support informed decision making and continuous improvement.

Salary Information

This position is in schedule-range (07-33) with an annual salary of $68,640-$96,908, plus excellent benefits. A twelve month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.

This state agency does not sponsor work visas. This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Qualifications

A minimally qualified applicant must have experience with all the below:

• Experience leading or coordinating IT system enhancements or projects that impact multiple stakeholders. (Activities may include developing project plans, schedules, business cases, and/or gathering and prioritizing business requirements from stakeholders).
• Experience performing advanced business analysis. (Activities may include documenting business processes, translating requirements into technical specifications, and/or evaluating system and stakeholder impacts).
• Experience coordinating communications between internal and external stakeholders. (Activities may include communicating technical information to a non-technical audiences or customers, leading and facilitating meetings with diverse groups of stakeholders, and/or acting as a liaison with the stakeholders and IT or Management teams).

Well-qualified applicants will also have experience:

• Experience leading system development or product management for an online application system. (Activities may include writing user stories or similar duties, using agile product development methodologies, or working as a Project Manager).
• Experience using Salesforce or other case management systems for application processing, case management, or customer communications.
• Experience with planning or completing User Acceptance Testing (UAT) for software platform updates or upgrades.

Deadline to Apply

The deadline to apply is 11:59PM CST on November 10, 2026.