Technology Program Manager

Boys and Girls Clubs of Boston; Boston (MA); On-site; USD 133,000 - 232,000; Full time

Job summary

A leading non-profit organization in Boston is seeking a Technology Program Manager to oversee and implement technology programs for youth. The role involves maintaining member computers, supervising program staff, and collaborating within the community to enhance educational technology initiatives.

Qualifications

• BA/BS required; equivalent experience considered.
• Minimum one-year supervisory experience preferred.
• Direct experience in developing and delivering technology programs.

Responsibilities

• Manage all aspects of the BGCB Technology Program.
• Supervise staff, develop programs and training.
• Ensure technology is integrated and operational across all program areas.

Skills

Interpersonal skills

Communication skills

Project-based learning knowledge

Technology integration

Collaborative program management

Education

BA/BS degree

Job description

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Summary of Position:

Major responsibilities include oversight of all aspects of the BGCB Technology Program (planning, implementation and ongoing evaluation of quality and developmentally appropriate programming within the club’s technology program area for youth ages 6-18). Maintaining all member computers in all program areas throughout the club ensuring computers are operational and able to be used by members. Additional responsibilities include the supervision of program staff, department budget, program support to other clubhouse program areas, and the training of BGCB staff and other stakeholders as appropriate.

Essential Duties And Responsibilities

Within the Harcourt Learning and Technology Center (HLTC), manage all aspects of program design, delivery and evaluation consistent with the guidelines of the Intel Computer Clubhouse and the objectives of the BGCB Technology Program. Ensure members have the opportunity to design projects and express themselves creatively utilizing technology in a learner-centered environment. Expose members to technology beyond their clubhouse via trips to other BGCB clubs, the Intel Computer Clubhouse, MIT Media Lab, Museum of Science and other locations deemed appropriate.

• Supervise and discipline members participating in programs and services within the program area as well as throughout the clubhouse as deemed appropriate.
• Develop and participate in collaborative programs/events with other clubhouse staff and staff from other BGCB clubhouses including Cyber Summit.
• Manage and actively participate in all aspects of appropriate external collaborative efforts/programs and community-based initiatives (e.g. Technology Goes Home, pilots of software and other program activities, community consortiums, ICCN collaborative programs). Documentation of the experience, reports, grants and other reporting responsibilities are to be completed in a professional and timely manner. Assess opportunities of new partnership opportunities and make recommendations to Executive Director and Director of Program Development.
• Assessing our impact is critical to our work. All staff is expected to participate in various evaluation efforts throughout each program year, including the annual member survey.
• Act as an on-site technology program/activity resource to clubhouse department heads.
• Serve as first point-of-contact for technical support throughout the clubhouse;
• Assist Director of IT Services as necessary for troubleshooting, maintaining member machines, technology rollouts, and inventory asset management.
• Assist with integration of technology throughout the club
  
  

Summary

Summary of Position:

Major responsibilities include oversight of all aspects of the BGCB Technology Program (planning, implementation and ongoing evaluation of quality and developmentally appropriate programming within the club’s technology program area for youth ages 6-18). Maintaining all member computers in all program areas throughout the club ensuring computers are operational and able to be used by members. Additional responsibilities include the supervision of program staff, department budget, program support to other clubhouse program areas, and the training of BGCB staff and other stakeholders as appropriate.

Essential Duties And Responsibilities

Within the Harcourt Learning and Technology Center (HLTC), manage all aspects of program design, delivery and evaluation consistent with the guidelines of the Intel Computer Clubhouse and the objectives of the BGCB Technology Program. Ensure members have the opportunity to design projects and express themselves creatively utilizing technology in a learner-centered environment. Expose members to technology beyond their clubhouse via trips to other BGCB clubs, the Intel Computer Clubhouse, MIT Media Lab, Museum of Science and other locations deemed appropriate.

• Supervise and discipline members participating in programs and services within the program area as well as throughout the clubhouse as deemed appropriate.
• Develop and participate in collaborative programs/events with other clubhouse staff and staff from other BGCB clubhouses including Cyber Summit.
• Manage and actively participate in all aspects of appropriate external collaborative efforts/programs and community-based initiatives (e.g. Technology Goes Home, pilots of software and other program activities, community consortiums, ICCN collaborative programs). Documentation of the experience, reports, grants and other reporting responsibilities are to be completed in a professional and timely manner. Assess opportunities of new partnership opportunities and make recommendations to Executive Director and Director of Program Development.
• Assessing our impact is critical to our work. All staff is expected to participate in various evaluation efforts throughout each program year, including the annual member survey.
• Act as an on-site technology program/activity resource to clubhouse department heads.
• Serve as first point-of-contact for technical support throughout the clubhouse;
• Assist Director of IT Services as necessary for troubleshooting, maintaining member machines, technology rollouts, and inventory asset management.
• Assist with integration of technology throughout the club
  
  

Orient, train and supervise department staff; provide annual performance evaluations for applicable staff in a timely manner.

• Recruit and retain mentors and other volunteers who can offer related instruction, support and guidance to members.
• Attend Agency Technology Team meetings, Intel Computer Clubhouse Network (ICCN) meetings, and other meetings deemed appropriate by either/both supervisors. Participate in professional development opportunities as approved by either/both supervisors include ICCN trainings/conferences.
• Secure, maintain and monitor budget, supplies, equipment and other resources belonging to the technology program. Maintain cleanliness of program area.
• Recruit and retain members for club Tech Team, conduct weekly programming with the Tech Team teaching technology related software and hardware skill sets, utilize Tech Team help to maintain member computers and with any agency wide technology projects being rolled out under the supervision of BGCB Director of IT Services.
• Travel between sites and to activities as needed.
• Other related duties as specified by the Director of Operations and/or Director of Program Development.
• All hardware and software purchases being sought through grants must be approved by Director of IT Services in addition to an electronic copy of finished grant proposal.
  
  

General BGCB Expectations

• – Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. As a result, all staff is expected to model healthy behavior while working with our members.
• – BGCB values creating child-friendly environments, where youth/teens of all abilities can be successful and participate. BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge.
• – Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participates in annual professional development opportunities that continue to cultivate their skills in the youth development field.
• – Every staff member shares the responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.
  
  

Position Requirements (Education, Experience, Knowledge, Skills, Abilities, Work Demands)

• BA/BS required; equivalent experience (including certifications) considered
• Direct experience developing and delivering technology programs to youth in an inquiry-based learning environment
• Knowledge of project-based learning, Adobe Software and other multimedia software
• Experience as a teacher and/or trainer preferred
• Minimum one year supervisory experience; experience managing collaborative programs/efforts preferred
• Strong interpersonal and communication skills required
• MS Office and web competency required; network and other technical knowledge preferred
• Ability to work with youth and families from a variety of backgrounds
• Ability to work independently and as part of a team
• Flexibility to work clubhouse hours especially as seasons and service needs change
• Valid driver’s license required

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Non-profit Organizations

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