Technology Product Owner, Controls Technology

Citi; Irving (TX); On-site; USD 115,000 - 172,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, disability insurance

Wellness programs

Paid time off

Job summary

Citi in Irving, TX is seeking a Technology Product Owner for the Controls Technology division. You will bridge business needs and engineering, translating complex risk and control requirements into a prioritized backlog of epics and user stories, providing clarity for sprint execution in a fast-paced, global financial environment.

You will own the backlog, collaborate with stakeholders and UX, define the solution, ensure clear acceptance criteria and high-quality demos, and track post-launch

Qualifications

• 8+ years in a technology-centric role within financial services
• 5+ years as a dedicated Product Owner in Agile/Scrum
• Deep domain expertise in Risk and Controls or Regulatory functions
• Strong Agile product management including backlog, user stories and ceremonies
• Technical fluency with ability to discuss feasibility with engineering teams
• Excellent communication and stakeholder management skills
• Bachelor's degree in a relevant field; MBA a plus

Responsibilities

• Own, refine, and prioritize the product backlog for at least two sprints ahead
• Translate complex requirements into Epics, User Stories, and Acceptance Criteria
• Provide clarity during sprint planning, daily stand-ups, and development cycles
• Elicit, analyze, and document requirements with business stakeholders
• Demonstrate new functionality to stakeholders and gather feedback
• Track product performance post-launch to inform future investments
• Collaborate with business users, engineering, UX, and other tech partners
• Lead agile ceremonies and manage cross-team dependencies and risks
• Communicate priorities, risks, and delivery status to leadership
• Align on OKRs to ensure team focus on risk-related outcomes
• Leverage AI tools to accelerate analysis and improve documentation
• Develop SME knowledge of assigned Controls Technology modules

Skills

Backlog ownership

Agile / Scrum

Stakeholder management

Technical fluency

Product ownership

Risk & controls domain

Effective communication

Finance industry knowledge

Education

Bachelor's degree (CS/Engineering/Finance)

Tools

Jira

Confluence

Job description

About the Role

Join the Controls Technology division as a Technology Product Owner. In this critical role, you will act as the bridge between complex business needs and our engineering teams. You will be empowered to translate intricate requirements for risk and control systems into a flawlessly managed backlog of epics and user stories. Your primary mission is to drive the delivery of high-quality, compliant software by ensuring our development teams have the clarity and context needed to execute effectively, sprint after sprint. This is a role for a product owner — someone who thrives on execution, champions quality, and is passionate about building world-class technology solutions in a dynamic, global financial environment.

What You'll Do

1. Backlog Ownership & Agile Execution

• Own and Master the Backlog: Meticulously create, refine, and prioritize the product backlog, ensuring it is transparent, well-understood, and always ready for at least two sprints ahead.


• Translate Vision into Action: Deconstruct complex business requirements into well-defined Epics, User Stories, and precise Acceptance Criteria, ensuring a high percentage of stories are accepted without rework.


• Drive Sprint Success: Serve as the dedicated point of contact for the engineering team, providing unwavering clarity during sprint planning, daily stand-ups, and throughout the development cycle to remove ambiguity.

2. Solution Definition & Quality Assurance

• Define the \"What\": Partner with business stakeholders to elicit, analyze, and document requirements, defining the precise solution to be built.


• Champion Quality: Drive a quality-first mindset with a relentless focus on clear, testable acceptance criteria to minimize ambiguity and reduce critical defects in UAT.


• Demonstrate Value: Conduct compelling demos of new functionalities to stakeholders, showcasing the value delivered and gathering immediate feedback for iterative improvement.


• Track Performance: Track and report product performance post-launch to evaluate outcomes and support decisions around future investment.

3. Stakeholder Collaboration & Domain Leadership

• Build Partnerships: Act as the key liaison between business users, engineering teams, UX and other technology partners, fostering a collaborative environment to ensure seamless delivery; seeking continuous input from stakeholders and incorporating it into the backlog.


• Become the SME: Develop a deep expertise in your assigned Controls Technology modules, becoming the recognized go-to subject matter expert for the team and key stakeholders.


• Facilitate with Purpose: Lead and actively contribute to all agile ceremonies, ensuring refinement and planning sessions are efficient, productive, and outcome focused.


• Dependency & Risk Management: Identify and manage cross-team and cross-platform dependencies early in the delivery lifecycle. Proactively highlight delivery risks, data dependencies, and integration challenges, and work with stakeholders to drive timely resolution.


• Communicate Clearly: Communicate priorities, dependencies, risks, and delivery status clearly to stakeholders and leadership. Support informed decision-making by articulating trade-offs and impacts across teams and timelines.


• Align on OKRs: Develop a culture of using OKRs to ensure team members align on the purpose of the work and cascade feedback related to risk and dependencies.

4. Innovation in Execution

• Leverage AI Tools: Utilize cutting-edge AI tools to accelerate requirements analysis, improve the quality of user story documentation, and enhance feature file generation.


• Mitigate Risk Proactively: Identify and flag potential risks and dependencies that could impact schedule or quality, and work with leadership to drive mitigation strategies.

What We're Looking For

Core Qualifications:

• Experience: 8+ years of experience in a technology-centric role within the financial services industry, including 5+ years as a dedicated, execution-focused Product Owner in an Agile/Scrum environment.


• Domain Expertise: Proven background in Risk and Controls, Operational Risk, or Regulatory functions.


• Agile Product Expertise: Deep, hands-on expertise in managing a product backlog, writing high-quality user stories, story maps, and leading agile ceremonies (knowledge of SAFe Agile is preferred).


• Technical Fluency: A strong ability to understand technical concepts and engage in detailed discussions with engineering teams on feasibility and solutioning.


• Stakeholder Management: Excellent communication and stakeholder management skills, with demonstrated end-to-end ownership of deliverables.


• Education: Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Finance). A management degree such as an MBA is a plus.

Preferred Skills & Certifications:

• Certifications: Industry-recognized certifications such as CSPO, A-CSPO, PSPO, SAFe POPM, or CBAP are highly desirable.


• Tooling: Expert-level proficiency with agile management software (e.g., Jira, Confluence).


• AI in Practice: Hands-on experience using AI tools within a software development lifecycle is a significant advantage.


• Generative & Agentic AI Knowledge: Strong understanding of Generative AI and Agentic AI concepts and their applications in a product context.


• AI-Driven Capabilities: Experience contributing to initiatives involving AI-enabled or data-driven capabilities, such as intelligent monitoring, automation, or insights generation.


• AI Integration: Experience partnering with data, engineering, and platform teams to support integration of AI capabilities into risk and control platforms.


• AI Governance: Familiarity with ensuring AI solutions align with risk, governance, and explainability expectations.

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Primary Location:

6400 LAS COLINAS BLVD IRVING

Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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