Technology Operational Risk Management Director (Tech & Cyber) - Executive Director

Testing Site - JPMC; New York (NY); On-site; USD 163,000 - 308,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Technology Operational Risk Management Director to lead large, complex programs and oversee systems globally.

You will evaluate technology practices for operational and cybersecurity risks and collaborate with diverse risk and technology stakeholders to drive risk-informed decisions. The role requires 10+ years in infrastructure or development leadership, strong engineering background, cloud expertise, and ability to influence across lines of business.

Qualifications

• 10+ years in an infrastructure or development leadership role.
• Strong background in technology engineering and delivery.
• Strong understanding of applications testing and change/release management.
• Familiarity with development tools like JIRA, Jenkins, Artifactory.
• Expertise with Cloud Technologies such as AWS, GCP, Azure.
• Experience with ITSM and ITIL in engineering environments.
• Ability to collaborate with diverse teams to achieve goals.

Responsibilities

• Identify technology operational risks from events impacting CIB markets.
• Assess risks from large and impactful change activities.
• Align applications with modernization strategies.
• Challenge first-line control implementation and execution.
• Design and execute monitoring and testing to detect risks.

Skills

Infrastructure leadership

Technology engineering

QA & release management

Development tools

Cloud technologies

ITSM/ITIL

Cross-functional collaboration

Job description

Technology Operational Risk Management Director (Tech & Cyber) - Executive Director

New York, NY, United States and 3 more

Job Information

• Job Identification 210545769
• Job Category CCOR LOB/CF/Country Coverage
• Business Unit Corporate Sector
• Posting Date 04/09/2026, 03:37 PM
• Locations 237 Park Ave, New York, NY, 10017, US 10430 Highland Manor Dr, Tampa, FL, 33610, US 8181 Communications Pkwy Bldg B, Plano, TX, 75024, US 545 Washington Blvd, Jersey City, NJ, 07310, US
• Job Schedule Full time
• Base Pay/Salary New York,NY $163,020.00-$307,800.00; Jersey City,NJ $163,020.00-$307,800.00

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Job Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Technology Operational Risk Management Director, you will be responsible for leading large complex programs and systems oversight associated to investment banking globally. You will need to be adept at evaluating technology practices for operational challenges in addition to cybersecurity related concerns and identify potential risks or evaluate existing risks globally. Additionally, you must have a proven ability to drive business results with your insights and be comfortable working with a wide range of technology, risk stakeholders, and functional teams.

You will need to leverage your experience in engineering, software development and technology operations in order to identify operating control or process deficiencies within the technology stack or organization that may result in operating disruption, compliance, or security issues. In addition to developing and executing an oversight plan, you will also develop and maintain credible relationships with first line stakeholders across compute, storage, database, and network products.

The Compliance, Conduct Operational Risk (CCOR) CIB Market Technology Risk lead reports directly into the Technology Operational Risk Officer and is responsible for analysis and identification of operational risks to business processes.

Job Responsibilities

• Identify technology operational risks stemming from events and incidents in disruption of CIB markets operations
• Identify operational risks stemming from large and/or impactful change activities
• Assess the alignment of the application areas against the modernization strategies
• Participate and challenge first line control implementation and execution
• Design and execute monitoring and testing activity to detect operational and compliance risks during the development lifecycle

Required qualifications, capabilities, and skills

• 10+ years in an infrastructure or development leadership role
• Strong background in technology engineering
• Strong understanding of applications testing, quality control, change and release management
• Familiarity with strategic development tools (JIRA, Jenkins, Artifactory, etc.)
• Expertise with Cloud Technologies (i.e. AWS, GCP, Azure)
• Experience with ITSM, ITIL, with focus on Engineering processes
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.