Technology Operational Risk Management Director - Executive Director

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City is seeking a Technology Risk Executive to lead second-line oversight of technology and cybersecurity risk for Commercial and Investment Bank Markets. You will advise senior technology leaders, shape risk strategy, and influence executive decisions while supporting modernization programs.

The role emphasizes driving risk-informed decisions, partnering with cross-functional teams, and strengthening risk capabilities across Global Markets Technology.

Qualifications

• 10+ years of senior IT leadership across applications, infrastructure and/or cybersecurity.
• Ability to influence/advise senior technology executives in a fast-paced, matrixed org.
• Experience delivering large, complex cloud-based solutions (public/private).
• Translate business strategy into investable technical roadmaps using EA principles.
• Strong vendor management with external partners/suppliers.
• Knowledge of ITSM/ITIL and engineering processes.
• Expertise in resiliency and observability for large-scale systems.
• Excellent written and verbal communication to translate technical topics into business decisions.

Responsibilities

• Serve as the risk lead for technology and cybersecurity areas.
• Evaluate risk posture and alignment to modernization roadmaps (cloud adoption, platform modernization).
• Shape technology and cyber risk strategy with senior tech and digital leaders.
• Identify technology operational risks from events/incidents affecting operations.
• Identify risks from large or impactful change activities.
• Collaborate with first line control implementation and execution.
• Provide leadership across a matrixed organization.
• Build and maintain executive relationships across the firm and with external partners.
• Act as executive sponsor to develop technology risk capabilities including talent strategy and control maturity.
• Develop and execute an oversight plan for Global Markets Technology.

Skills

Senior IT leadership

Executive influence

Cloud architectures

Enterprise architecture

Vendor management

ITIL/ITSM

Resiliency

Change and release management

JIRA/Jenkins/Artifactory

Business communication

Tools

JIRA

Jenkins

Artifactory

Job description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Technology Risk Executive, you will lead second line of defense oversight of technology and cybersecurity/technology operational risk for Commercial and Investment Bank Markets lines of business, advising senior technology leaders, and supporting the firm’s modernization and transformation to modern engineering practices. You will evaluate risk posture against multi-year modernization roadmaps (e.g., cloud and platform modernization), Agentic AI adoption and proactively review change activity, define risk responses, and act as a trusted risk advisor influencing executive decisions.

Job Responsibilities

• Serve as therisk leadfor technology and cybersecurity technology areas
• Evaluate risk posture andassess alignment to modernization strategies/roadmaps(e.g., cloud adoption, platform modernization).
• Shapetechnology and cyber risk strategywith senior tech and digital leaders
• Identify technology operational risks stemming fromevents/incidentsimpacting operations (including disruption of CIB markets operations where applicable).
• Identify operational risks fromlarge and/or impactful change activities.
• Work side by side with first line controlimplementation and execution.
• Provide leadership across amatrixed organization, influencing priorities and outcomes beyond traditional boundaries.
• Build and maintain strategicexecutive relationshipsacross the firm and with key external partners (e.g., suppliers, industry groups).
• Act as executive sponsor/trusted advisor to develop technology risk capabilities, includingtalent/workforce strategy and control maturity.
• Develop and execute anoversight planfor Global Markets Technology

Required qualifications, capabilities and skills

• 10+ yearsof senior IT leadership experience across application development, infrastructure, and/or cybersecurity with strong engineering background.
• Proven ability toinfluence/advise senior technology executivesand operate effectively in a fast-paced, matrixed organization.
• Significant experience architecting and deliveringlarge, complex solutions, including public and/or privatecloud architectures (ie. AWS/GCP/Azure).
• Ability to translate business strategy intoinvestable technical roadmapsusing enterprise architecture principles.
• Strong commercial andvendor managementexperience with external partners/suppliers.
• Strong understanding ofapplication testing, quality control, change and release management.
• Familiarity with strategic development tools (e.g.,JIRA, Jenkins, Artifactory).
• Experience withITSM/ITIL, with focus on engineering processes.
• Expertise inresiliency and observabilitypatterns supporting large-scale systems.
• Excellent written and verbal communication skills; ability to translate technical topics intobusiness decisions.