Technology Manager || VMware Consultant || Virtualization Engineer || System Engineer
Location: Dallas, TX (Hybrid 2 Days onsite a week)
Duration: 12 Months Contract 2 hire
Job Description:
- Manage and support trends to ensure Client infrastructure meets current and future needs.
- Act as an escalation point from technical delivery.
- Carry out monthly service reviews and change reviews in accordance with the agreed governance structure.
- Govern overall security patch compliance across all platforms and meet audit compliance.
- In the event of service issues, work closely with operational managers and suppliers to minimize business impact and provide information to resolving teams.
- Define service improvements and assist in delivery of changes to services and infrastructure.
- Automation - Hands-on experience in PowerShell. Identify opportunities for automation and write scripts for day-to-day operational tasks.
Education & Experience:
- Bachelor's degree in computer science, Information Technology, Telecommunications or similar.
- 7-10 years of relevant work experience.
- Disaster Recovery, Backup, and Business Continuity procedures.
- Colocation Center Management.
- Security Protocols and Standards.
- Audit Standards.
- Database Management.
- Asset Management (Hardware & Software lifecycle, Load Usage reporting, Data Center efficiency).
- Tech support systems; Ticketing systems, service orders, and work orders.
- Experience in IT administration such as project management, development of IT policies, continuous process improvement, system administration, backup/patch management, disaster recovery, and capacity planning.
- Experience in personnel and team management including relationship building, conflict resolution, establishing goals, and performing evaluations.
- Experience managing departmental functions such as vendor negotiation, forecasting, and strategic planning.
- Strong understanding of ITIL frameworks and best practices.
- Experience working with service desk tools and ITSM software.
- Familiarity with cloud computing technologies preferred.
- Proficiency in common applications of the Office 365 Suite.
- Strong knowledge of desktop support, Windows Server, VMware, technical support, firewall management.
- Familiarity with ServiceNow, Cisco routers, vSphere, AWS.
Key search Criteria for Hiring:
- VMware vSphere (vCenter, ESXi host) (Mandatory)
- Microsoft Windows Operating System (Active Directory, DNS, DHCP, Cluster, File Server, and additional roles) (Mandatory)
- PowerShell Automation (Mandatory)
- Storage - Isilon, Unity, Pure Storage (Knowledgeable)
- Backup - (Knowledgeable)
Professional Qualities:
- Effectively and professionally manage tasks, staff, contractors, and deadlines.
- Ability to interact with colleagues in a self-managed team structure.
- Possess strong and positive verbal, written, interpersonal, and documentation skills.
- Multitask and problem-solve within a fast-paced environment.
- Perform all essential duties and responsibilities while demonstrating initiative, performing quality work within deadlines, and interacting professionally and proactively with other employees and multiple organizations.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Information Technology
Industries: Staffing and Recruiting
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