Technology & Learning Specialist: Part-Time

Do Space; Page (AZ); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking community technology library as a Technology & Learning Specialist! This part-time role focuses on empowering individuals of all ages through technology access and innovative learning experiences. You will assist community members with their technology needs, coordinate engaging classes, and manage technology kits. Your creativity and enthusiasm will drive new ideas for technology offerings, making a meaningful impact in bridging the digital divide. If you are passionate about technology and education, this opportunity is perfect for you!

Qualifications

• High school diploma or GED required with proficiency in various hardware/software.
• Experience in teaching and assisting others with technology.

Responsibilities

• Assist community members with technology questions and provide troubleshooting.
• Coordinate and lead technology programs and classes for all ages.

Skills

Customer Service Skills

Technology Proficiency

Teaching Skills

Communication Skills

Leadership Skills

Creative Thinking

Education

High School Diploma or GED

Tools

3D Printers

Laser Cutters

Job description

Position Title: Technology & Learning Specialist

Classification: Specialist: Part-time (20 hrs a week), Non-exempt.

Reports to: Technology Manager and Programs & Operations Manager

About Do Space: Do Space is a community technology library dedicated to empowering our community through access to technology and innovative learning experiences. Do Space is operated by Community Information Trust, which is a 501c3 nonprofit organization. Community technology libraries are the next step in the democratization of information, learning, and knowledge. Do Space is a technological space for thinkers, makers, learners, and doers. At Do Space, you can improve your life, change jobs, learn something, scratch a creative itch, or start a business. This is just the beginning of a movement to tackle the digital divide in our community, boost digital skills, and drive innovation, creativity, and invention in the region.

Position Summary: Technology & Learning Specialists are responsible for assisting Do Space members of all ages, backgrounds, and levels of ability with their technology needs and coordinating classes, workshops, and special events. This role supports Do Space’s mission to empower our community with technology access and innovative learning opportunities. This position will center on technology kit management, including maintenance, repairs, and brainstorming innovative ideas for new technology offerings, as well as teaching and coordinating engaging maker-focused classes for adults.

Key Responsibilities:

1. Assist members of the community with technology questions at the tech help desk, instructing them on the use of Do Space hardware and software, and assisting with technology checkouts.
2. Provide basic troubleshooting for Do Space technology, including public access computers, tablets, gaming equipment, 3D printers, and other technology.
3. Work with the Do Space team to brainstorm, research, design, and develop new ideas and strategies for technology access and literacy within Do Space.
4. Collaborate with community instructors to schedule technology-based classes and learning opportunities for key audiences.
5. Coordinate and lead Do Space technology programs and events for members of all ages.
6. Assist presenters, teachers, speakers, and volunteers with set-up, tear-down, and use of Do Space hardware and software during classes and workshops.
7. Train other staff on technologies used at Do Space.
8. Continuously improve both internal processes and educational programming based on community feedback.
9. Provide an outstanding customer service experience to the community.
10. Perform other related duties as assigned.

Minimum Requirements:

1. High school diploma or GED.
2. Demonstrated proficiency and comfort with a variety of hardware and software products.
3. Experience in assisting others with the use of technology.
4. Enthusiasm and interest in teaching and leading classes, workshops, and other learning.
5. Experience with working with the public and serving people of diverse ages and backgrounds.
6. Excellent written/verbal communication and customer service skills.
7. Ability to exhibit leadership, sound judgment, and professional demeanor in all interactions.
8. Personal qualities of integrity, credibility, and a commitment to and passion for serving the people of Omaha.
9. Must be outgoing, creative, and comfortable leading groups of all ages.

Preferred Skills:

1. Experience developing and delivering technology training.
2. Experience using makerspace equipment such as 3D printers and laser cutters.
3. Bilingual ability is a plus in serving our diverse community.

To Apply: Email your completed Do Space application, resume, salary expectations, and a statement as to why you are the perfect person for this position to the Technology Manager, Michael Sauers, at [e-mail]. The application is available online at https://goo.gl/YkbJV4.

Community Information Trust is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender (including pregnancy, childbirth, or other related disability, or veteran status, or any other applicable legally protected characteristics.