Technology/Healthcare Delivery Lead Senior Manager - Payer

Accenture PLC; Atlanta (GA); Sur place; USD 150 000 - 280 000; Plein temps

Résumé du poste

Accenture is seeking an experienced Program Delivery Lead to steer complex, full-lifecycle technology programs for healthcare clients. You will blend health payer expertise, technology fluency, and executive leadership to deliver measurable business outcomes.

The role requires coordinating cross-functional teams across onshore and offshore delivery, translating objectives into actionable plans, and maintaining governance and risk controls. Travel may be 0–100% based on project needs.

Qualifications

• Minimum of 8 years of experience leading complex technology programs, including multiple large-scale, full-lifecycle implementations.
• Minimum of 5 years of experience in the healthcare payer and/or PBM industry, with knowledge of core payer processes such as claims, enrollment and eligibility, benefits, and provider data management.
• Minimum of 3 years proven experience engaging and influencing senior client business and technology leaders, including communicating program strategy and delivery status.
• Minimum of 3 years of demonstrated experience leading large, cross-functional and geographically distributed teams and applying Agile/Scrum delivery methods.

Responsabilités

• Lead complex, large-scale technology programs, with accountability for high-quality, on-time, and on-budget delivery and achievement of client outcomes.
• Serve as a trusted advisor to senior client executives, providing clear perspectives on program status, strategic priorities, key decisions, risks, issues, and dependencies.
• Lead cross-functional Accenture, client, and technology partner teams across the full delivery lifecycle, including globally distributed onshore and offshore teams.
• Translate business objectives and technology strategy into actionable program plans, establishing clear governance, accountability, milestones, and measurable outcomes.
• Proactively identify, manage, and resolve program risks, issues, and escalations, working across organizational boundaries to maintain delivery momentum.
• Apply knowledge of technology, architecture, applications, data, cloud, and emerging technologies to inform program decisions and connect technology delivery to business outcomes.
• Identify opportunities to improve delivery performance, processes, quality, and client value, bringing structure and discipline to complex transformation environments.
• Lead, coach, and develop high-performing teams, creating an inclusive environment that promotes collaboration, accountability, and professional growth.
• Establish and maintain strong communication, governance, and dependencies across client stakeholders, Accenture leadership, delivery teams, and technology partners.
• Contribute to practice and business growth by identifying emerging client needs, shaping opportunities, and bringing relevant Accenture capabilities and perspectives to clients.
• Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Connaissances

Program Delivery Leadership

Healthcare payer knowledge

Executive client leadership

Agile/Scrum delivery

Cross-functional leadership

Strategic communication

Formation

Bachelor's degree or equivalent

Description du poste

We Are:

Accenture helps the world\'s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue.

You Are:

We are seeking an experienced Program Delivery Lead to lead complex, full-lifecycle technology programs for our healthcare clients. You are a proven delivery leader who combines strong health payer industry knowledge, technology fluency, and executive-level client leadership to deliver measurable business outcomes. You have a track record of leading large, cross-functional teams through complex transformations, from strategy and mobilization through implementation, go-live, and optimization. You are comfortable navigating ambiguity, resolving complex business and technology challenges, and building trusted relationships with senior client executives. As an Accenture Senior Manager, you will also play an important role in developing our people, growing our practice, strengthening client relationships, and identifying opportunities to create additional value for our clients.

The Work:

• Lead complex, large-scale technology programs, with accountability for high-quality, on-time, and on-budget delivery and achievement of client outcomes.


• Serve as a trusted advisor to senior client executives, providing clear perspectives on program status, strategic priorities, key decisions, risks, issues, and dependencies.


• Lead cross-functional Accenture, client, and technology partner teams across the full delivery lifecycle, including globally distributed onshore and offshore teams.


• Translate business objectives and technology strategy into actionable program plans, establishing clear governance, accountability, milestones, and measurable outcomes.


• Proactively identify, manage, and resolve program risks, issues, and escalations, working across organizational boundaries to maintain delivery momentum.


• Apply knowledge of technology, architecture, applications, data, cloud, and emerging technologies to inform program decisions and connect technology delivery to business outcomes.


• Identify opportunities to improve delivery performance, processes, quality, and client value, bringing structure and discipline to complex transformation environments.


• Lead, coach, and develop high-performing teams, creating an inclusive environment that promotes collaboration, accountability, and professional growth.


• Establish and maintain strong communication, governance, and dependencies across client stakeholders, Accenture leadership, delivery teams, and technology partners.


• Contribute to practice and business growth by identifying emerging client needs, shaping opportunities, and bringing relevant Accenture capabilities and perspectives to clients.


• Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here\’s What You Need:

Minimum of 8 years of experience leading complex technology programs, including multiple large-scale, full-lifecycle implementations from mobilization through go-live and post-deployment optimization. Minimum of 5 years of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with knowledge of core payer processes such as claims, enrollment and eligibility, benefits, and provider data management. Minimum of 3 years proven experience engaging and influencing senior client business and technology leaders, including communicating program strategy, delivery status, risks, issues, and recommendations. Minimum of 3 years of demonstrated experience leading large, cross-functional and geographically distributed teams and applying technology expertise, including Agile/Scrum delivery methods, to achieve business and program outcomes. Bachelor's degree or equivalent (minimum 12 years\' work experience). If Associate\’s Degree, must have equivalent minimum 6-year work experience.

Bonus Points If:

• You have experience leading cloud, data, AI, application modernization, platform transformation, or other large-scale technology modernization programs.


• You have certifications or demonstrated experience with major cloud platforms, including Microsoft Azure, AWS, or Google Cloud.


• You have demonstrated experience applying generative AI and AI-enabled tools within technology delivery or business transformation.


• You have a PMP, Agile, Scrum, SAFe, or similar program/project delivery certification.


• You have experience helping shape new client opportunities, proposals, or follow-on transformation work.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/06/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $132,500 to $302,400 Colorado $132,500 to $261,300 Connecticut $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maine $112,900 to $222,500 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York $122,700 to $302,400 New Jersey $141,100 to $302,400 Ohio $122,700 to $241,900 Virginia $122,700 to $278,200 Washington $141,100 to $278,200

About Accenture

Accenture is a leading global professional services company that helps the world\’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world\’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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