Technology/Healthcare Delivery Lead Manager - Payer

Accenture PLC; New York (NY); On-site; USD 87,000 - 266,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid holidays

Paid time off

Bonus opportunities

Job summary

Accenture in the United States is seeking an experienced Program Delivery Manager to lead multi–year, large scale technology initiatives for healthcare clients. You will align business objectives with technology strategies, manage onshore and offshore teams, and partner with senior leaders to deliver measurable outcomes.

You will coach analysts, drive governance, track budgets, and identify opportunities to improve delivery, quality, and client value.

Qualifications

• 5+ years leading complex technology programs, including multiple large-scale implementations.
• 3+ years in healthcare payer and/or PBM with core payer process knowledge.
• 2+ years engaging senior client leaders and communicating strategy and status.
• 2+ years leading cross-functional teams using Agile/Scrum.
• Bachelor's degree or equivalent experience (minimum 12 years).

Responsibilities

• Manage workstreams within large-scale technology programs to ensure on-time, on-budget delivery.
• Translate objectives into actionable plans, milestones, and measurable outcomes.
• Lead cross-functional teams across Accenture, client, and partners, including distributed teams.
• Build relationships with client stakeholders and provide clear delivery status updates.
• Identify and mitigate risks and issues across the program.
• Apply knowledge of technology and cloud to support decisions and outcomes.
• Oversee governance, budgeting, resource coordination, and quality management.
• Coach/develop analysts and consultants, fostering collaboration and accountability.
• Identify opportunities to increase client value and contribute to proposals.

Skills

Program delivery

Healthcare payer knowledge

Client engagement

Agile/Scrum

Cross-functional leadership

Education

Bachelor's degree or equivalent (minimum 12 years' work experience)

Job description

We Are

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue.

We Are

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue.

You Are

We are seeking an experienced Program Delivery Manager to support complex, full-lifecycle technology programs for our healthcare clients. You are a collaborative delivery leader who combines healthcare payer knowledge, technology fluency, and strong client engagement skills to help achieve measurable business outcomes.

You have experience managing cross-functional teams through complex implementations, from planning and mobilization through delivery, go-live, and optimization.

You are comfortable navigating ambiguity, managing competing priorities, resolving business and technology challenges, and communicating effectively with client and Accenture leadership.

As an Accenture Manager, you will work closely with Senior Managers and other program leaders to manage delivery, develop our people, strengthen client relationships, and identify opportunities to improve program performance and create additional client value.

The Work

• Manage workstreams within complex, large-scale technology programs, helping ensure high-quality, on-time, and on-budget delivery.
• Partner with program leadership to translate business objectives and technology strategy into actionable plans, milestones, deliverables, and measurable outcomes.
• Lead cross-functional Accenture, client, and technology partner teams throughout the delivery lifecycle, including geographically distributed onshore and offshore teams.
• Build effective relationships with client stakeholders and provide clear, concise updates regarding delivery status, accomplishments, decisions, risks, issues, and dependencies.
• Proactively identify, manage, and escape program risks and issues, working across teams and organizational boundaries to maintain delivery momentum.
• Apply knowledge of technology, applications, data, cloud, and emerging technologies to support program decisions and connect technology delivery to business outcomes.
• Manage program governance and delivery activities, including planning, financial tracking, resource coordination, status reporting, quality management, and dependency management.
• Oversee the development of high-quality client deliverables, ensuring they are accurate, complete, consistent, and aligned with program objectives.
• Identify opportunities to improve delivery performance, processes, quality, and client value.
• Coach and develop analysts and consultants, fostering an inclusive, collaborative, and accountable team environment.
• Support practice and business growth by identifying emerging client needs and contributing to proposals, solution development, and follow-on opportunities.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's What You Need

• Minimum of 5 years of experience leading complex technology programs, including multiple large-scale, full-lifecycle implementations from mobilization through go-live and post-deployment optimization.
• Minimum of 3 years of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with knowledge of core payer processes such as claims, enrollment and eligibility, benefits, and provider data management.
• Minimum of 2 years proven experience engaging and influencing senior client business and technology leaders, including communicating program strategy, delivery status, risks, issues, and recommendations.
• Minimum of 2 years of demonstrated experience leading large, cross-functional and geographically distributed teams and applying technology expertise, including Agile/Scrum delivery methods, to achieve business and program outcomes.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience.

Bonus Points If

• You have experience leading cloud, data, AI, application modernization, platform transformation, or other large-scale technology modernization programs.
• You have certifications or demonstrated experience with major cloud platforms, including Microsoft Azure, AWS, or Google Cloud.
• You have demonstrated experience applying generative AI and AI-enabled tools within technology delivery or business transformation.
• You have a PMP, Agile, Scrum, SAFe, or similar program/project delivery certification.
• You have experience helping shape new client opportunities, proposals, or follow-on transformation work.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/06/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $94,400 to $266,300

Colorado $94,400 to $230,000

Connecticut $94,400 to $230,000

District of Columbia $100,500 to $245,000

Illinois $87,400 to $230,000

Maine $80,400 to $196,000

Maryland $94,400 to $230,000

Massachusetts $94,400 to $245,000

Minnesota $94,400 to $230,000

New York $87,400 to $266,300

New Jersey $100,500 to $266,300

Ohio $87,400 to $213,000

Virginia $87,400 to $245,000

Washington $100,500 to $245,000

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