Technology/Healthcare Delivery Lead Associate Manager - Payer

Accenture PLC; United States; Hybride; USD 70 000 - 196 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k)

Bonus opportunities

Paid holidays

Paid time off

Résumé du poste

Accenture PLC seeks a Program Delivery Consultant to support complex technology programs for healthcare clients. You’ll craft client-ready deliverables, coordinate onshore and offshore teams, and help move programs from planning through implementation.

You are a hands-on problem solver with strong analytical and communication skills, able to translate business and technology needs into actionable plans, risks, decisions, and deployment readiness across the client and company teams.

Qualifications

• Minimum of 4 years of experience supporting technology programs or application implementations.
• Minimum of 1 year of experience in the healthcare payer and/or PBM industry.
• Minimum of 1 year experience creating client-ready deliverables and communicating with stakeholders.
• Minimum of 1 year experience in cross-functional teams and structured delivery methodologies (Agile/Scrum).
• Bachelor's degree or equivalent (min 12 years' work experience). If Associate’s Degree, 6-year equivalent.

Responsabilités

• Support workstreams within complex technology programs, delivering high-quality work on time and aligned with client objectives.
• Create and maintain client-ready deliverables: program plans, status reports, executive presentations, process docs, risk/issue summaries.
• Gather and analyze business, operational, and tech requirements, translating to clear docs and actionable recommendations.
• Coordinate activities across client, company, and technology partner teams (onshore and offshore).
• Track milestones, risks, decisions, dependencies, and actions; escalate as needed.
• Prepare clear program communications for client stakeholders and leadership.
• Facilitate working sessions and document decisions/outcomes; follow up on actions.
• Apply healthcare payer domain knowledge to analyze challenges and support decisions.
• Support testing, readiness, deployment, go-live, and post-deployment optimization.
• Identify opportunities to improve delivery processes and client value.

Connaissances

Program delivery

Healthcare payer

Cross-functional teams

Agile delivery

Presentation skills

Stakeholder management

Formation

Bachelor's degree or equivalent

Outils

Microsoft Project

Azure DevOps

Jira

Confluence

Power Platform

Description du poste

We Are:the company helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue.

You Are:We are seeking a Program Delivery Consultant to support complex technology programs for our healthcare clients. You are a hands-on problem solver who combines strong analytical, communication, and delivery skills with an understanding of healthcare payer operations and technology-enabled transformation.

You have experience working within cross-functional teams to develop high-quality deliverables, coordinate delivery activities, analyze business and technology challenges, and help move programs from planning through implementation.

You are organized, detail-oriented, comfortable managing multiple priorities, and able to communicate effectively with both client and the company team members.

As an the company Consultant, you will work closely with Managers, Senior Managers, and client stakeholders to support program execution, create client-ready deliverables, address delivery challenges, and contribute to a collaborative, inclusive, and high-performing team environment.

The Work:Depending on the client engagement, you will collaborate with the company teams, technology partners, and client stakeholders to:

• Support workstreams within complex technology programs, helping teams deliver high-quality work on time and in alignment with client objectives.
• Create and maintain client-ready deliverables, including program plans, status reports, executive presentations, process documentation, decision materials, and risk and issue summaries.
• Gather and analyze business, operational, and technology requirements, translating findings into clear documentation and actionable recommendations.
• Coordinate activities across the company, client, and technology partner teams, including geographically distributed onshore and offshore resources.
• Track milestones, deliverables, risks, issues, decisions, dependencies, and action items, escalating concerns to program leadership when appropriate.
• Prepare clear and concise program communications for client stakeholders and the company leadership.
• Facilitate working sessions, document decisions and outcomes, and follow through on assigned actions.
• Apply knowledge of healthcare payer operations and technology delivery to analyze challenges and support effective program decisions.
• Support testing, implementation readiness, deployment, go-live, and post-deployment optimization activities.
• Identify opportunities to improve delivery processes, team coordination, deliverable quality, and client value.
• Collaborate effectively with team members while taking ownership of assigned activities and deliverables.
• Contribute to an inclusive team culture by sharing knowledge, supporting colleagues, and seeking opportunities for continued professional development.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's What You Need:

• Minimum of 4 years of experience supporting technology programs or application implementations, including hands-on responsibility for developing deliverables and coordinating program activities.
• Minimum of 1 year of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with exposure to payer processes such as claims, enrollment and eligibility, benefits, or provider data management.
• Minimum of 1 year experience creating client-ready deliverables and communicating with business and technology stakeholders, including presentations, status reports, plans, requirements, process documentation, and risk or issue summaries.
• Minimum of 1 year experience working within cross-functional teams and structured technology delivery methodologies, including Agile and Scrum.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience.

Bonus Points If:

• You have experience supporting cloud, data, AI, application modernization, platform transformation, or other technology modernization initiatives.
• You have familiarity with major cloud platforms, including Microsoft Azure, AWS, or Google Cloud.
• You have experience using generative AI and AI-enabled tools to support analysis, deliverable development, or program execution.
• You have an Agile, Scrum, SAFe, CAPM, or similar delivery certification.
• You have experience with program-management and collaboration tools such as Microsoft Project, Azure DevOps, Jira, Confluence, or Microsoft Power Platform.

Compensation at the company varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, the company provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/06/2026.

the company offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

Role Location Annual Salary Range

California $70,350 to $196,000

Colorado $63,800 to $169,300

Connecticut $63,800 to $169,300

District of Columbia $68,000 to $180,300

Illinois $59,100 to $169,300

Maine $54,400 to $144,300

Maryland $63,800 to $169,300

Massachusetts $63,800 to $180,300

Minnesota $63,800 to $169,300

New York $66,300 to $196,000

New Jersey $68,000 to $196,000

Ohio $59,100 to $156,800

Virginia $59,100 to $180,300

Washington $80,200 to $180,300

About the companythe company is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at the company has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Requesting An Accommodation

the company is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by the company and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with the company and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.We believe that no one should be discriminated against because of their differences. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the the company Equal Opportunity Statement

the company is an EEO and Aff…

the company is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of the company or an affiliated the company business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at the company a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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