Technology Delivery Lead - Financial Services

Accenture PLC; Boston (MA); On-site; USD 133,000 - 278,000; Full time

Job summary

Accenture PLC is seeking a Delivery Lead – Financial Services to steer delivery of complex projects on large FS accounts. You will oversee teams across geographies, manage client relationships, and escalate issues to unblock delivery.

You will drive readiness, collaborate with engineering and product teams, and push for continuous product and process improvements. The role requires strong leadership, deep FS industry knowledge, and a proven track record in delivering value at scale.

Qualifications

• 8+ years in delivery management, account management, sales, or vendor management.
• 5+ years' experience supporting FS industry and clients.
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Responsibilities

• Lead delivery of projects and programs on large, complex FS accounts in a multi-geography model.
• Manage customer relationships and act as escalation point for Support Engineers to remove roadblocks.
• Ensure team readiness and fill skill gaps with engineering/product collaboration.
• Drive product and process improvements by aggregating customer feedback and setting standards.
• Identify opportunities for cross-team collaboration to enable great customer experience.

Skills

Delivery management

FS industry experience

Client relationship management

Leadership

Education

Bachelor's degree or equivalent

Job description

We Are

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

You Are:As a Delivery Lead – Financial Services (FS), you are responsible for leading delivery of projects and programs of work on a large, complex accounts operating in a multi-geography delivery model.

The Work:

People Management: You lead a team/ group of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people.

Response and Resolution: You manage the customer relationship with regards to Technical Support and acting as an escalation point for Support Engineers to remove roadblocks and help prioritize technical issues at a global level.

Readiness: You ensure your team has the technical skills required to provide a great customer experience and you collaborate with engineering /product teams to fill document gaps regarding new and existing technology.

Product/Process Improvement: You communicate aggregated customer feedback and set operational frameworks and standards to drive product and process improvements.

Business Integration: You identify opportunities to collaborate effectively across other teams and organizations to enable a great customer experience.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here’s What You Need:

• Minimum of 8 years operational excellence, delivery management, account management, sales, or vendor management experience

• Minimum of 5 years' experience supporting/working with FS Industry and clients

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/25/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here: U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary RangeCalifornia $132,500 to $302,400Colorado $132,500 to $261,300Connecticut $132,500 to $261,300District of Columbia $141,100 to $278,200Illinois $122,700 to $261,300Maine $112,900 to $222,500Maryland $132,500 to $261,300Massachusetts $132,500 to $278,200Minnesota $132,500 to $261,300New York $122,700 to $302,400New Jersey $141,100 to $302,400Ohio $122,700 to $241,900Virginia $122,700 to $278,200Washington $141,100 to $278,200

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