Technology Cost Transparency & Governance Lead

State Street; Quincy (MA); On-site; USD 110,000 - 189,000; Full time

Benefits offered by this job

401K with company match

Comprehensive benefits package

Job summary

State Street seeks a Vice President to lead Technology Cost Management, building the ITFM/TCO capability within Global Technology Services Financial Operations Office. You will own the methodology, drive cost transparency, and partner with finance, procurement, and technical teams to enable executive reporting and informed technology decisions.

The role requires finance and technology fluency, strong analytics, and the ability to turn complex cost data into actionable insights for senior

Qualifications

• Experience in ITFM, TCO, FinOps, finance transformation, business operations.
• Experience designing or operating cost allocation, showback, chargeback, unit costing, service costing, or benefit tracking frameworks.
• Experience defining KPIs, allocation methods, and reporting standards for executive financial or operational reporting.
• Familiarity with TBM taxonomy or comparable cost frameworks.
• Experience with infrastructure, application inventory, cloud, CMDB, service catalog, or product taxonomy data.
• Relevant certifications or training such as TBM Practitioner or related credentials.
• Experience in financial services or other regulated environments is preferred.

Responsibilities

• Own the TCO/ITFM methodology, including cost pools, allocation rules, service and product costing, assumptions, and change history.
• Establish showback reporting and chargeback preparedness, including methodology, policy inputs, stakeholder alignment, and governance.
• Define the framework for identifying, sizing, tracking, and reporting cost optimization opportunities.
• Set logic for validating realized savings against targets, separating deterministic results, estimates, and advisory analysis.
• Define KPIs, reporting standards, and executive narratives that make cost transparency and optimization performance clear to senior leaders.
• Translate financial policy and business needs into analytics and data delivery requirements.
• Validate calculations and data products reflect the agreed methodology for leadership reporting.
• Partner with finance, procurement, infrastructure, application, cloud, service catalog, and configuration management teams to improve source data.

Skills

ITFM

TCO

Cost allocation

Showback

Chargeback

Cost transparency

Executive reporting

Financial controls

Education

Bachelor's degree in Finance

MBA or advanced degree

TBM knowledge

Tools

CMDB

Service Catalog

Job description

Who We Are Looking For

We are looking for a Technology Cost Management subject matter expert, Vice President, reporting to the VP leading product, tooling, and transformation within the Global Technology Services Financial Operations Office. In this role you will build and lead a Technology Financial Management and Total Cost of Ownership capability within the Global Technology Services Financial Operations Office.

Who We Are Looking For

We are looking for a Technology Cost Management subject matter expert, Vice President, reporting to the VP leading product, tooling, and transformation within the Global Technology Services Financial Operations Office. In this role you will build and lead a Technology Financial Management and Total Cost of Ownership capability within the Global Technology Services Financial Operations Office.

Why this role is important to us

This role will lead the business design and governance of State Street’s technology cost management capability, helping Global Technology Services provide clear, consistent insight into technology spend, cost ownership, optimization opportunities, and financial decisions for technology leaders and business stakeholders. The successful candidate will combine finance expertise, technology fluency, and strong partnership to build trusted cost transparency practices that support executive reporting, enterprise accountability, and better business decisions.
This Vice President will own the business methodology for cost management, including cost model design, allocation logic, showback, future chargeback enablement, optimization tracking, and benefit validation. The ideal candidate can turn complex cost and operating data into clear, defensible insights for senior leaders.

Why This Role Is Important to Us

Global Technology Services is expanding how it understands, governs, and manages spend across infrastructure, applications, cloud, labor, and services. This role will define how cost is measured, allocated, reported, and optimized, giving technology leadership, finance, and business stakeholders a consistent, well-governed basis for decisions. It will partner with analytics engineering, Finance, Procurement, platform, and technology owners to ensure the methodology is practical, governed, and fit for enterprise use.

What You Will Be Responsible For

• Own the TCO/ITFM methodology, including cost pools, allocation rules, service and product costing, assumptions, and change history.
• Establish showback reporting and chargeback preparedness, including methodology, policy inputs, stakeholder alignment, and governance.
• Define the framework for identifying, sizing, tracking, and reporting cost optimization opportunities.
• Set logic for validating realized savings against targets, separating deterministic results, estimates, and advisory analysis.
• Define KPIs, reporting standards, and executive narratives that make cost transparency and optimization performance clear to senior leaders.
• Translate financial policy, business needs, and operational realities into requirements for analytics and data delivery partners.
• Validate that implemented calculations and data products reflect the agreed methodology and are suitable for leadership reporting.
• Partner with finance, procurement, infrastructure, application, cloud, service catalog, and configuration management teams to improve source data.
• Maintain documentation, assumptions, decision records, and governed methodology artifacts for consistency, repeatability, and auditability over time.
• Serve as a trusted point of contact for cost questions, aligning technical and non-technical stakeholders on definitions, logic, and results.

These skills will help you succeed:

• Strong understanding of ITFM, TCO, cost allocation, showback, chargeback, and cost transparency.
• Ability to connect financial discipline with the operating reality of a large enterprise technology organization.
• Strong analytical judgment, including the ability to distinguish actuals, forecasts, assumptions, estimates, and recommendations.
• Clear communication style for senior leaders, finance partners, technology teams, and non-technical audiences.
• Comfort working across functions, resolving ambiguity, and building alignment where definitions and ownership are still maturing.
• Exacting standards for documentation, governance, consistency, and repeatable decisions.

Education & Preferred Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, Information Systems, Operations Management, or a related field preferred.
• MBA or relevant advanced degree preferred; equivalent experience may be considered.
• Experience in ITFM, TCO, FinOps, finance transformation, business operations, and related fields.
• Experience designing or operating cost allocation, showback, chargeback, unit costing, service costing, or benefit tracking frameworks.
• Experience defining KPIs, allocation methods, and reporting standards for executive financial or operational reporting.
• Experience translating financial and operational requirements into analytics, reporting, or data product requirements.
• Familiarity with TBM taxonomy or comparable cost frameworks.
• Experience with infrastructure, application inventory, cloud, CMDB, service catalog, or product taxonomy data preferred.
• Relevant certifications or training preferred, such as TBM Practitioner, financial analysis, technology, finance, or service management credentials.
• Experience working in financial services or another regulated enterprise environment preferred.

Additional Requirements

The role requires strong partnership across finance, technology, procurement, analytics engineering, and governance stakeholders. The candidate should be comfortable operating in a matrixed environment with evolving requirements, data quality considerations, and leadership reporting needs.

Salary Range

$110,000 - $188,750 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job ID: R-796404