Technology Coordinator job at Placemakr in US National

Placemakr; United States; À distance; USD 28 000 - 40 000; Temps partiel

Avantages offerts par ce poste

Competitive Pay and Generous Stock Opt

Medical, Vision & Dental Insurance

Generous Paid Time-Off

Paid Parental Leave

Paid Life Insurance

401k + 4% employer matching

Monthly cell phone reimbursement

Discounts to stay at Placemakr props

Résumé du poste

Placemakr is seeking a Technology Coordinator for a 100% remote, part-time role in the United States. You will assist the Director of Technology and Project Management, collaborating with cross-functional teams and vendors to ensure top-level customer support and accurate tracking.

The ideal candidate will have an Associate's degree or 2 years related experience, strong customer service, basic networking knowledge, and excellent communication.

Qualifications

• Associate's degree or 2 years related experience.
• Strong customer service skills.
• Knowledge of basic networking terminology.
• Excellent communication and interpersonal abilities.
• Independent problem-solving and attention to detail.
• Excellent organizational skills and ability to multi-task.
• Comfortable learning new systems and creating documentation.

Responsabilités

• Inventory management.
• Inventory ordering.
• Software setup and decommission.
• User adds/moves/changes.
• User audits.
• Vendor management and coordination.
• Support Placemakr team members with troubleshooting.
• Communicate effectively with clients and internal stakeholders.
• Work closely with cross-functional teams to align on project goals.
• Resolve open items with vendor or departments to meet SLA.
• Identify opportunities for process improvement.
• Additional duties and responsibilities, as assigned.

Connaissances

Customer service

Networking basics

Communication

Problem solving

Organization

Multi-tasking

Documentation

Learning systems

Formation

Associate's degree

2 years related experience

Description du poste

Technology Coordinator

Location: United States

Work Arrangement: 100% Remote - Remote-first

Employment Type: Part-time

Salary: $25.00 per hour

A bit about us

At Placemakr, home meets hospitality. We've combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night - they're a place to call home.

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location - as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.

From corporate non-property team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence.

The Impact You'll Have

The Technology Coordinator is responsible for assisting the Director of Technology and Project management with various areas of the technological environment. They will collaborate with cross function teams and vendors to ensure top level customer support and tracking.

What You'll Do

• Inventory management
• Inventory ordering
• Software setup and decommission
• User adds/moves/changes
• User audits
• Vendor management and coordination
• Support Placemakr team members with troubleshooting
• Communicate effectively with clients and internal stakeholders
• Work closely with cross-functional teams (development, support, sales) to align on project goals
• Resolve any open items with vendor or departments to ensure full completion within expected SLA (service level agreement)
• Identify opportunities for process improvement and efficiency
• Additional Duties and Responsibilities, as assigned

What It Takes

• Comfort with navigating and learning new systems
• Associate's degree or 2 years related experience
• Strong customer service skills
• Knowledge of basic networking terminology
• Comfortable learning new systems and creating documentation
• Excellent independent problem-solving skills and attention to detail
• Excellent organizational skills and the ability to work on multiple projects concurrently
• Excellent communication and interpersonal abilities
• You embody our Community Norms. You Own It. You Make It Better. You Treat People Right.

$25 - $25 an hour

Our benefits & perks

• Competitive Pay and Generous Stock Options
• Medical, Vision & Dental Insurance with options for Flexible Spending Accounts
• Generous Paid Time-Off Program
• Paid Parental Leave
• Paid Life Insurance
• 401k + 4% employer matching program
• Monthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees
• Plus, discounts to stay at select Placemakr properties all over the US

Our community norms

Great people are the key to our success. From corporate team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:

• We own it.
• We make it better.
• We treat people right.

Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.

By submitting your application, you consent to Placemakr contacting you by email and/or text message regarding your candidacy, including application status updates, interview scheduling, and other recruiting-related communications. By providing your mobile number and opting in, you agree to receive conversational messages from Placemakr. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.

Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at [emailprotected]

All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee's Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.

If you don't meet 100% of the above qualifications, we still encourage you to apply!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.