Technology Compliance and Operational Risk Manager

Jobtailor; Illinois; On-site; USD 120,000 - 190,000; Full time

Job summary

Jobtailor in Illinois seeks an experienced risk and compliance professional to lead second and third line oversight across Front Line Units, control functions, and third parties. You will evaluate policy adherence, monitor controls, and respond to regulatory inquiries.

You will translate complex regulations into actionable guidance, engage with senior leadership, and drive AI risk governance, data analytics, and risk reporting aligned with Global Compliance policies.

Qualifications

• Seven years of relevant experience is required.
• Regulatory examination/registration or certification may be required depending on jurisdiction and role.
• AI and Generative AI risk expertise is required.
• AI platform operations and monitoring experience preferred.
• Knowledge of technology controls and operational risk management.
• Experience with cloud and AI platforms is beneficial.

Responsibilities

• Execute second line of defense compliance and operational risk oversight for Front Line Units, Control Functions, and/or third parties.
• Ensure policy and program implementation across Compliance and Operational Risk Management.
• Identify and mitigate risks; provide independent oversight.
• Respond to regulatory inquiries, audits, and examinations.
• Develop risk reporting for governance and management routines.
• Translate complex risk concepts into actionable guidance for executives.

Skills

AI risk oversight

Regulatory awareness

Data analysis

Risk reporting

Executive engagement

Monitoring and alerting

Change lifecycle governance

Communication

Education

Bachelor’s Degree in a related field

Tools

AI Tools

Monitoring Tools

Risk Management Reporting Tools

Data Analysis Tools

Issues Management Tools

Job description

• Execute second line of defense compliance and operational risk oversight for Front Line Units, Control Functions, and/or third parties


• Ensure Global Compliance Enterprise Policy, Operational Risk Management Enterprise Policy, Compliance and Operational Risk Management Program, and Standard Operating Procedures are implemented


• Identify, challenge, elevate, and mitigate risks in a timely manner


• Provide oversight and challenge for Global Operations Technology and Client Data Platforms and Enterprise Risk and Finance Technology


• Assess risks and effectiveness of Front-Line Unit processes and controls for compliance with applicable laws, rules, and regulations


• Respond to regulatory inquiries, audits, and examinations


• Provide independent compliance and operational risk oversight of Front-Line Unit or Control Function performance and related third-party/vendor relationships


• Identify and elevate problems and drive root-cause remediation actions


• Conduct monitoring and independent reviews of Front-Line Units


• Monitor process, risk, control, and metric inventories for risk appetite and limits


• Report compliance or regulatory violations


• Assist in developing independent risk management reporting for country/regional governance and management routines


• Analyze and interpret laws, rules, and regulations to advise stakeholders and manage risks


• Review and challenge process, risk, Single Process Inventory, and Risk and Control Self-Assessment themes and trends


• Monitor the regulatory environment for changes applicable to areas of coverage


• Monitor and assess adherence to Global Technology policies and standards


• Perform inline reviews of ITGPST issue management activities, including remediation of regulatory issues


• Work with senior leaders across Global Technology and Risk to influence decisions on AI technology risk


• Help define risk management approaches for AI, accessibility, and developer enablement

Requirements

• Minimum of seven years of relevant experience


• May require regulatory examination/registration or certification, depending on jurisdiction and role


• AI and Generative AI risk expertise


• AI platform operations and monitoring experience


• Technology controls and operational risk management experience


• Observability, monitoring, and alert management understanding and tool experience


• Change management and lifecycle governance expertise


• Data analysis and risk reporting capabilities


• Experience with cloud and AI platforms


• Compliance, Operational Risk, or Technology Risk experience


• Proven background in risk-related disciplines


• Strong experience with the Global Compliance & Operational Risk program from a 1st or 2nd line perspective


• Ability to translate complex risk concepts into clear, actionable guidance


• Ability to engage at the executive level and shape outcomes


• Ability to leverage AI tools and data to inform risk assessments and drive decision-making


• Familiarity with GCOR programs, Global Technology policies, processes and risks


• Skill in identifying, assessing, and remediating operational risks and issues


• Proficiency in generating actionable insights through data analysis and reporting tools


• Ability to build trust, challenge constructively, and partner effectively across the enterprise


• Bachelor’s Degree in a related field (desired)


• Experience in financial services and/or a similarly regulated sector (desired)


• Second or third line of defense experience or experience in a business risk and controls role (desired)


• Strong familiarity with the Global Compliance & Operational Risk program and related tools/applications (desired)


• Familiarity with technology controls, cybersecurity, and IT Governance (desired)


• Familiarity with Global Technology policies and standards (desired)


• Familiarity with technology support functions, relevant regulations and business risks (desired)


• Familiarity with the Issues Management program and tools (desired)


• Demonstrated success leading targeted assessments, audits, or regulatory exam engagements, including authoring responses, report outs and observations (desired)


• Proficiency in analysis, reporting and related applications (desired)

Core Competencies

Demonstrates expertise in Compliance and Operational Risk Management, with a strong focus on AI and Generative AI risk oversight. Proficient in data analysis, risk reporting, and the implementation of Global Compliance policies and technology controls.

Highest-signal resume keywords

• AI And Generative AI Risk Expertise


• Technology Controls And Operational Risk Management Experience


• Data Analysis And Risk Reporting Capabilities


• Global Compliance & Operational Risk Program Experience


• Change Management And Lifecycle Governance Expertise

ATS Optimization Keywords

Hard Skills

• Risk Assessment


• Regulatory Compliance


• Operational Risk Management


• Data Analysis


• Risk Reporting


• AI Platform Operations


• Monitoring And Alert Management


• Process Risk Assessment


• Root-Cause Analysis


• Regulatory Inquiry Response

Soft Skills

• Executive Engagement


• Constructive Challenge


• Trust Building


• Effective Partnership


• Clear Communication

Certifications & Qualifications

• Regulatory Examination/Registration (Depending On Jurisdiction)

Industry Keywords

• Financial Services


• Compliance


• Operational Risk


• Technology Risk


• Global Technology Policies


• Cybersecurity


• IT Governance


• Second Line Of Defense


• Third Line Of Defense


• Regulated Sector

Tools & Technologies

• Data Analysis Tools


• Risk Management Reporting Tools


• AI Tools


• Monitoring Tools


• Issues Management Tools