Technology Business Management Office Lead

EY; Raleigh (NC); Hybrid; USD 139,000 - 276,000; Full time

Benefits offered by this job

Hybrid work model

Benefits package (medical, dental, 401

Flexible vacation policy

Job summary

EY is seeking a TBM Office Lead to drive the adoption and strategic use of Apptio, optimizing technology investments and delivering business value. You will own TBM methodologies, enable data-driven decisions, and act as a subject matter expert in TBM across IT and finance.

The role requires leadership, cross-functional collaboration, and the ability to develop insights from Apptio dashboards to influence executive-level decisions while driving change management across the organization.

Qualifications

• Bachelor’s degree in IT, Finance, Business Administration, or related discipline.
• Relevant experience in project management, process improvement, and technology portfolio optimization.
• Strategic thinking and business acumen to align technology investments with organizational objectives.
• Excellent communication and stakeholder management abilities to facilitate collaboration across IT, finance, and business units.

Responsibilities

• Lead the TBM Office, deploying and managing Apptio solutions to track IT costs and investments.
• Collaborate with IT, finance, and the business office to maintain TBM framework and transparency.
• Develop actionable insights using Apptio dashboards for executive decision-making.
• Drive data integration and quality across systems to ensure accurate reporting.
• Educate stakeholders on Apptio data to enable informed decisions and drive change.

Skills

TBM knowledge

Apptio proficiency

Data analysis

Stakeholder management

Leadership

Project management

Education

Bachelor's degree in IT/Finance/Business

Master’s degree preferred

Tools

Apptio

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

The Technology Business Management (TBM) Office Lead is responsible for driving the adoption and strategic use of IBM’s Apptio platform to optimize technology investments and enhance business value. This role provides leadership in implementing TBM methodologies and tools, driving transparency in technology spending, and enabling data-driven decision-making across IT and finance teams. The TBM Office Leader acts as a product owner, change agent, championing transparency, accountability, and continuous improvement in technology financial management.

Your Key Responsibilities

• Lead the TBM Office, overseeing the deployment and ongoing management of Apptio solutions to track, analyze, and optimize IT costs and investments.
• Collaborate with IT, finance, and the business office to establish and maintain a TBM framework that drives transparency and aligns technology spending with strategic objectives.
• Develop and deliver actionable insights using Apptio dashboards and reports, enabling executive stakeholders to make informed decisions on technology portfolios and investments.
• Data Integration & Quality: Connect Apptio with other tools (e.g., Finance, Talent, Procurement contracts) for automated data loading, cleaning, and validation to ensure accurate reporting.
• Drive adoption of TBM best practices and Apptio platform capabilities, facilitating training, change management initiatives across the organization, and acting as the overall evangelist and subject matter expert in this regard. Educate and train stakeholders on Apptio data to enable decision-making, while bridging gaps between IT, finance, and the business office.
• Monitor and measure performance metrics, identifying opportunities for cost optimization, improved resource allocation, and increased ROI on technology initiatives.
• Financial Analysis & Planning: Support budgeting, forecasting, TCO (Total Cost of Ownership), and chargeback/show back reporting.
• Serve as the primary liaison between the organization and IBM Apptio support, ensuring platform updates, troubleshooting, and enhancements meet business needs.
• Change Management: Lead initiatives to mature the organization's use of TBM / Apptio data and foster accountability across the company.
• Stay current with industry trends and regulatory requirements, adapting TBM strategies to ensure compliance, operational excellence, scalability and alignment to EY Finance and Business Office requirements and strategic objectives.

Skills And Attributes For Success

• Extensive experience in technology business management, IT financial management, or related fields.
• Domain knowledge: Strong knowledge of TBM methodology and detailed knowledge of IBM Apptio platform capabilities, configurations and operations (IT Planning and Cost Transparency)
• Proficiency in data analysis, data modeling, and IT service management. Analytical skills, with the ability to interpret complex financial and operational data to drive business insights.
• Excellent leadership, communication, and stakeholder management skills.
• Proven ability to lead cross-functional teams, influence executive decision-making, and drive organizational change.
• Communication: Proven ability to present actionable insights to cross-functional executive-level stakeholders, influence decision making and bring clarity to what would otherwise be considered complex topics.
• Experience in project management, process improvement, and technology portfolio optimization.
• Strategic thinking and business acumen to align technology investments with organizational goals.
• Strong analytical and problem-solving skills for interpreting complex financial and IT data.
• Excellent communication and stakeholder management abilities to foster collaboration between IT, finance, and business units.
• Proficiency with Apptio or similar TBM platforms, including dashboard and reporting capabilities.
• Leadership qualities to drive change, champion transparency, and promote accountability in technology financial management.
• Adaptability and continuous improvement mindset to respond to evolving business needs and technology landscapes.
• Solid Project management skills, including the ability to oversee complex initiatives and ensure timely delivery.

To qualify for the role, you must have:

• Bachelor’s degree in IT, Finance, Business Administration, or a related discipline (master’s preferred).
• Relevant experience in project management, process improvement, and technology portfolio optimization.
• Strategic thinking and business acumen to align technology investments with organizational objectives.
• Excellent communication and stakeholder management abilities to facilitate collaboration across IT, finance, and business units.

Ideally, you’ll also have

• TBMA certification is desired but not required for this role.

What We Look For

Qualities of top performers include a continuous improvement mindset, good analytical / problem solving / reverse engineering skills, and strong customer service and organizational skills.

What We Offer You

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $139,300 to $275,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $167,100 to $313,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY accepts applications for this position on an on-going basis.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail].