Technician Team Leader

RPMGlobal; Grand Rapids (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription Coverage

401(k) Match

Paid Time Off

Paid Holidays

Travel Reimbursement

Job summary

ActionLink in Grand Rapids, Michigan is seeking an experienced Technician Team Leader to oversee retail installation, merchandising projects, and display builds. You will lead on-site teams, coordinate timelines, and ensure safety and quality from start to finish.

The role requires hands-on leadership, strong communication, and the ability to interpret planograms and installation guides. Travel may be required, with opportunities to advance within ActionLink.

Qualifications

• Proven leadership experience with the ability to coordinate and motivate teams.
• Experience in retail merchandising, fixture installation, display assembly, or light construction preferred.
• Commitment to professionalism, accountability, and high-quality execution.
• Ability to interpret planograms, installation guides, and project documentation.
• Experience using hand and power tools in a safe and responsible manner.
• Knowledge of consumer electronics and technology products, including TVs, soundbars, and interactive displays.
• Strong communication, organization, problem-solving, and time management skills.
• Basic computer proficiency and ability to complete project reporting.
• Reliable smartphone with data access and access to a laptop or PC.
• Able to provide and maintain required tools and supplies.

Responsibilities

• Conduct retail installations, merchandising projects, and display builds from start to finish as a project lead or solo representative
• Direct onsite teams to ensure project quality, safety and completion within established timelines
• Communicate project status, resolve issues, and support successful client outcomes
• Build positive relationships with store leadership, clients and team members

Tools

Hand tools

Power tools

Lift equipment

Job description

Power Retail Innovation Through Technology, Leadership & Hands-On Execution!

Join the ActionLink Installation Team!

The ActionLink Technician Team Leader is a hands-on field professional responsible for leading retail installation, merchandising, and display projects. Combining technical expertise with strong leadership skills, ACTs lead fixture installations, retail resets, display builds, and technology integrations while ensuring projects are completed safely, efficiently, and to the highest quality standards.

Schedule:

Full-time, Monday through Friday, with opportunities to support select projects that may involve evening, weekend or overnight travel.

Compensation & Benefits:

• Pay Range: $18.00 - $21.00 per hour
• Benefits: Medical, Dental, Vision, Life and Prescription Insurance Plans
• Save for the Future: 401(k) retirement savings plan with company match
• Time to Recharge: Paid Time Off (PTO) and Paid Holidays
• Travel Expense Reimbursements

Responsibilities:

• Conduct retail installations, merchandising projects, and display builds from start to finish as a project lead or solo representative
• Direct onsite teams to ensure project quality, safety and completion within established timelines
• Communicate project status, resolve issues, and support successful client outcomes
• Build positive relationships with store leadership, clients and team members

Qualifications and Requirements:

• Proven leadership experience with the ability to coordinate and motivate teams
• Experience in retail merchandising, fixture installation, display assembly, or light construction preferred
• Commitment to professionalism, accountability, and high-quality execution
• Ability to interpret planograms, installation guides, and project documentation
• Experience using hand and power tools in a safe and responsible manner
• Knowledge of consumer electronics and technology products, including TVs, soundbars, and interactive displays
• Strong communication, organization, problem-solving, and time management skills
• Basic computer proficiency and ability to complete project reporting
• Reliable smartphone with data access and access to a laptop or PC
• Able to provide and maintain required tools and supplies

Working Environment & Physical Requirements:

• Retail store settings
• Travel as needed with occasional overnight travel
• Able to lift up to 50 pounds, climb ladders, and operate certified lift equipment

Grow With Us!

This position offers excellent opportunities for advancement within ActionLink Operations. If you're a motivated professional who enjoys leading teams, solving problems, working with your hands, and making a visible impact, we encourage you to apply and start your next adventure with ActionLink.

We are an equal employment opportunity employer.

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