Technician Supervisor - Cascade Veterinary Referral Center

Cascadevrc; Tigard (OR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

CE stipends and career development resources

Job summary

Cascade Veterinary Referral Center is seeking a Technician Supervisor to join their team in Tigard, Oregon. This role includes supervising staff, ensuring high standards of patient care, and maintaining effective medical records.

The ideal candidate will be a Certified Veterinary Technician with at least 5 years of experience in a specialty and emergency hospital setting. Cascade Veterinary Referral Center offers a collaborative environment and a range of benefits.

Qualifications

• Certified Veterinary Technician with 5 years experience in specialty and emergency hospital setting.

Responsibilities

• Maintain processes for effective medical record keeping and billing.
• Assist with entering in-patient charges and/or procedures performed in billing system.
• Resolve escalated financial problems with clients.

Skills

Certified Veterinary Technician

Experience in specialty and emergency hospital setting

Job description

Technician Supervisor - Cascade Veterinary Referral Center

PetVet Care Centers' Cascade Veterinary Referral Center is currently seeking Technician Supervisor to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Technician Supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

At Cascade Veterinary Referral Center in Tigard, Oregon believe that individualization meets performance. Our mission is to be a trusted, always-available resource for our community—providing care grounded in empathy, expertise, and collaboration. We are in an exciting stage of growth and are looking for dedicated individuals who want to grow with us. Our team is committed to fostering an environment where every member’s skills are nurtured and developed, empowering us to deliver exceptional, compassionate care to every patient and client we serve.

Key Responsibilities

• Maintain processes for effective medical record keeping and billing
• Collect and process work charts
• Assist with entering in-patient charges and/or procedures performed in billing system
• Ensure invoices are sent monthly and as requested by clients and doctors
• Process payments and monthly statements
• Resolve escalated financial problems with clients, collecting delinquent accounts and 'NSF' checks; determines when special financial agreements are appropriate
• Assist with monitoring and reporting on accounts receivable
• Prepare, print and mail invoice or statement copies for customers as requested
• Performs other duties as assigned
• Be dependable and punctual

Qualifications (Required)

• Certified Veterinary Technician with 5 years experience in specialty and emergency hospital setting.

Preferred Skills (Nice to Have)

• VTS in ECC ideal; candidates with VTS in other specialties will also be considered.

Schedule

• Full Time, Day Shift
• Four 10-hours shift

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V