Technician - Store 789

Monro Muffler Brake Inc.; Maryland; On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

Performance based incentives

Paid vacation and holidays

Reimbursement for ASE Certifications

401k eligibility

Healthcare, Vision, and Dental

Employee Access Perks

Career Advancement Opportunities

Job summary

Monro Muffler Brake Inc. is seeking a Technician in Maryland to conduct vehicle diagnostics and repairs. This position offers a flat rate compensation between $25.00 and $40.00 per hour based on experience.

Qualifications include a High School Diploma and basic automotive training. Benefits for full-time employees include paid vacation, healthcare, and career advancement opportunities. The ideal candidate is expected to deliver exceptional service to guests and maintain high safety standards.

Qualifications

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair.
• Must possess a current valid driver's license.

Responsibilities

• Perform basic vehicle diagnostics.
• Complete Monro's Courtesy Inspection process.
• Assist with inventory management.
• Maintain store cleanliness.
• Perform service in accordance with safety standards.

Skills

Automotive diagnostics

Customer service

Basic car maintenance and repair

Education

High School Diploma or equivalent

ASE certification preferred

Tools

Basic set of tools

Job description

Flat Rate Compensation: Technicians can earn $25.00-40.00/hour in flat rate pay based upon experience.

Our technicians are paid through a flat-rate, performance-based system designed to reward skill and efficiency. You earn a set amount for each eligible task you complete, giving you the opportunity to maximize your earnings tthrough your expertise and hard work. Flat rate is paid based upon teammate productivity.

The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

Benefits

• Performance based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• 401k eligibility immediately upon hire
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities

Responsibilities

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

Qualifications

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) preferred.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
• Required to own a basic set of tools or participate in Monro’s tool purchase program.