Technician - Patient Care

Medlinkhealth Anesthesia Associates; New Hope (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF)

Health & Welfare benefits

401(k) retirement match

PTO

Tuition reimbursement

Adoption reimbursement (up to $3,000/​

10% childcare tuition discount

On-site fitness center

Job summary

Medlinkhealth Anesthesia Associates in New Hope, MN seeks a compassionate Patient Care Technician (PCT) / Urgency Center Tech for a direct-hire, permanent role. You will support patient care, assist with patient flow, and provide clinical support in an urgent care environment under RN/provider supervision.

Requires EMT program completion, active EMT certification, and AHA BLS. Minimum 1+ year hospital/clinic experience; ED/urgent care preferred.

Qualifications

• Successful completion of an accredited EMT Program is REQUIRED.
• Active National or State EMT Certification is REQUIRED.
• Active BLS certification through the American Heart Association is REQUIRED.
• Minimum 1+ year of clinical technician experience in hospital or outpatient clinic setting is REQUIRED.
• Prior Emergency Department (ED) or urgent care experience is PREFERRED.
• Agency direct-application restriction: Candidates who have applied directly to the health system are ineligible for agency submission.

Responsibilities

• Deliver direct, compassionate patient care under the supervision of registered nurses and providers.
• Assist with triaging efficiency, rooming patients, monitoring vital signs, and optimizing patient movement.
• Execute emergency care procedures and supportive interventions within EMT/PCT scope.

Education

EMT Program

EMT Certification

BLS Certification

Job description

Role Overview

Seeking a compassionate and experienced Patient Care Technician (PCT) / Urgency Center Tech for a direct-hire, permanent position in New Hope, MN. Working under the direction of the clinical care team, the technician delivers supportive, patient-centered care, assists with patient flow, and performs clinical support duties within an urgent care/urgency center environment.

Key Responsibilities & Clinical Scope

• Supportive & Clinical Care: Deliver direct, compassionate patient care under the supervision of registered nurses and providers, supporting both patients and their families.
• Patient Flow Management: Assist with triaging efficiency, rooming patients, monitoring vital signs, and optimizing patient movement throughout the clinical facility.
• Emergency & Technical Support: Execute emergency care procedures, clinical protocols, and supportive interventions within the scope of EMT/PCT training.

Qualifications & Candidate Requirements

• Education & Certifications:
  • Successful completion of an accredited EMT Program [REQUIRED].
  • Active National or State EMT Certification [REQUIRED].
  • Active BLS certification through the American Heart Association (AHA) [REQUIRED].
• Clinical Experience:
  • Minimum 1+ years of clinical technician experience in a hospital or outpatient clinic setting [REQUIRED].
  • Prior Emergency Department (ED) or urgent care clinical experience [PREFERRED].
• Agency Direct-Application Restriction: Candidates who have applied directly to the health system are strictly ineligible for agency submission.

Schedule & Hours

• FTE & Commitment: 0.9 FTE (Full-Time | 36 hours per week average).
• Shift Duration: 12-hour shifts (7:45 AM – 8:15 PM or 8:00 AM – 8:30 PM).
• Rotational Schedule (6-Week Cycle):
  • Week 1: Fri / Sat / Sun (7:45 AM – 8:15 PM)
  • Week 2: Wed / Thu / Fri (8:00 AM – 8:30 PM)
  • Week 3: Tue / Wed / Thu (8:00 AM – 8:30 PM)
  • Week 4: Fri / Sat / Sun (7:45 AM – 8:15 PM)
  • Week 5: Tue (8:00 AM – 8:30 PM) / Thu (7:45 AM – 8:15 PM) / Fri (8:00 AM – 8:30 PM)
  • Week 6: Mon / Wed / Thu (7:45 AM – 8:15 PM)
• Weekend Requirements: Rotating weekends as scheduled per department rotation.
• On-Call Requirements: None.

Direct-Hire Benefits & Program Eligibility

• Loan Forgiveness: Non-profit health system qualifies for the Public Service Loan Forgiveness (PSLF) program.
• Health & Financial: Comprehensive Health & Welfare benefit packages, 401(k) retirement match or pension plan, and generous Paid Time Off (PTO).
• Family & Education Support: Tuition reimbursement, adoption reimbursement (up to $3,000/child), and 10% off childcare tuition through partner programs.
• Wellness Perks: 24/7 on-site fitness center access for benefit-eligible team members.