Technician, Network Field Operations

Ezee Fiber; Troy (MI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, and vision benefits

401(k) with company match

Paid time off

Tuition reimbursement

Employee Assistance Program

Job summary

Ezee Fiber is seeking a FTTH Network Technician to configure, install and test equipment in our FTTH control facilities. The role covers maintaining DC power, active Ethernet devices, PON OLT systems and outdoor fiber cabling in roadside telecom cabinets.

You'll work with Engineering and other teams on aggressive timelines, installing FTTH services and maintaining inventory while supporting field operations and documenting installations.

Qualifications

• Experience with telecom facilities installations.
• Fundamental networking knowledge.
• Experience with DC power systems and cabling.
• Fiber optic cabling and cable management.
• Minimum 2 years in Installer/Technician roles.
• Able to lift up to 55 pounds.
• Proficient with common computer software.
• Strong oral and written communication.
• Proficient with MS Office applications.
• Self-motivated and able to drive projects forward.
• Capable of working outdoors for extended periods.

Responsibilities

• Install & maintain DC power systems, battery banks, and telecom inverters.
• Grounding and power cabling for devices.
• Install & maintain facilities sensor equipment.
• Routine monitoring of facilities' environment.
• Install & test FTTH services and equipment.
• Provide field support to Network Engineering.
• Collect documentation for FTTH facilities.
• Maintain FTTH network equipment inventory.
• Test & validate new FTTH zones.
• Provide technical support to other departments.
• Maintain relationships with contractors and internal contacts.

Skills

Telecom installations

Networking components

DC power systems

Fiber cabling

Field installation experience

Heavy lifting

General computer fluency

Verbal & written communication

MS Office

Project driving

Outdoor work

Education

Associate degree in CS/IT/Telecom or related field

Equivalent practical experience

Cisco CCNA, CompTIA Network— preferred

Job description

WHY JOIN US?

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.

At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.

OUR VALUES

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

JOB SUMMARY

An Ezee Fiber FTTH Network Technician will primarily focus on configuring, installing & testing equipment in our FTTH control facilities. This role will include maintaining DC power systems, active Ethernet devices & PON OLT systems. The FTTH Network Technician will also be expected to install & maintain fiber optic cabling inside the control facilities. A well-rounded technician will work with various other Ezee Fiber personnel to complete new installations on an aggressive timeline. All of the FTTH control facilities are roadside telecom cabinets, which means the work associated with this position will mostly be outdoors.

ESSENTIAL FUNCTIONS

• Install & maintain DC power systems, battery banks, and Telecom Inverters
• Grounding and power cabling of devices
• Install & maintain facilities sensor equipment
• Routine monitoring of facilities' environment
• Installation & testing of FTTH services & equipment
• Provide Field support to the Ezee Fiber Network Engineering group
• Collect documentation for FTTH facilities
• Assist in maintaining FTTH network equipment inventory
• Testing & validation of new FTTH zones
• Provide technical expertise to other Ezee Fiber departments
• Maintain relationships with contractors & internal contacts

QUALIFICATIONS

Education and Experience Requirements: Associate degree in computer science, Information Technology, Telecommunications, or a related field, or equivalent practical experience.

• Experience with telecom facilities installations
• Basic understanding of networking components
• Professional experience with DC power systems and cabling
• Cable management of fiber optic cabling
• At least 2 years of experience as Installer, Technician, or equivalent role
• Ability to lift up to 55 pounds
• General computer fluency
• Excellent verbal & written communication
• Mastery of MS Office applications
• Self-motivated & able to drive projects forward
• Ability to work outdoors for extended periods

Preferred

• Knowledge of Eltek power systems
• Formal Electrical Safety Training or Certification
• Experience installing OLT platforms

CERTIFICATES, LICENSES, REGISTRATIONS

Cisco CCNA, CompTIA Network— preferred

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

TRAVEL REQUIREMENTS

Standard daily travel to assigned territories is required for this position (up to 30% of the time within a 10-mile radius)

TOTAL REWARDS

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement

We are seeking candidates that are legally authorized to work in the United States without sponsorship.