Technician Manager (RVT) - Inland Valley Veterinary Specialists

PetVet Care Centers; Upland (CA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental Leave

401(k) with discretionary contribution

Team member discounts

Job summary

PetVet Care Centers Inland Valley Veterinary Specialists & Emergency Center in Upland, CA seeks a Technician Manager (RVT) to lead medical staff, coordinate scheduling, and uphold patient care standards in a fast-paced, 24/7 emergency setting.

The role requires a Registered Veterinary Technician license, 5+ years clinical experience with emergency exposure, and prior leadership. Competitive benefits, sign-on bonus up to $3,000, and a collaborative culture are offered.

Qualifications

• RVT license in good standing is required.
• Minimum 5 years clinical experience, with at least 2 years in emergency/specialty hospital.
• Prior supervisory or lead technician/management experience preferred.
• Ability to work evenings, weekends, holidays, and participate in on-call leadership.
• Strong knowledge of emergency medicine, anesthesia, surgery, triage, and critical care nursing.

Responsibilities

• Maintain medical records and billing processes.
• Process patient charts and housing logs.
• Enter in-patient charges and procedures in billing system.
• Send monthly invoices and client statements.
• Process payments and statements; resolve escalated financial issues.

Skills

Emergency experience

Leadership

Staff scheduling

Client service

Communication

Education

Registered Veterinary Technician (RVT/LVT/CVT) license

Tools

Practice management software

Job description

Bring your skills to PetVet and earn a sign-on bonus of up to $3,000 based on your experience as a credentialed veterinary technician!

PetVet Care Centers' Inland Valley Veterinary Specialists is currently seeking a Technician Manager (RVT) to join our team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Technician Manager who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Since opening its doors in 2000, Inland Valley Veterinary Specialists & Emergency Center in Upland, CA has been a vital resource for emergency and specialty veterinary care across San Bernardino, Los Angeles, Riverside, and surrounding counties — available 24/7, 365 days a year. The hospital's collaborative model works in direct partnership with referring primary care veterinarians, offering advanced services including surgery, radiology, endoscopy, and blood transfusions in a team-driven, high-stakes environment.

Why Join us?

• Join our fast-paced, 24-hour emergency veterinary hospital, where compassionate patient care, teamwork, and clinical excellence is the emphasis of all that we do. Whether you're pursuing a career in veterinary nursing or hospital administration, we are committed to teaching, mentoring, and developing our team members through hands-on training and ongoing professional growth opportunities.

Key Responsibilities

• Maintain processes for effective medical record keeping and billing
• Collect and process work charts
• Assist with entering in-patient charges and/or procedures performed in billing system
• Ensure invoices are sent monthly and as requested by clients and doctors
• Process payments and monthly statements
• Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'" checks; determines when special financial agreements are appropriate
• Assist with monitoring and reporting on accounts receivable
• Prepare, print and mail invoice or statement copies for customers as requested
• Performs other duties as assigned
• Be dependable and punctual

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• High School Diploma or the equivalent.
• Current Registered Veterinary Technician (RVT/LVT/CVT) license in good standing.
• Minimum of 5 years of clinical experience, with at least 2 years in an emergency and/or specialty hospital.
• Previous supervisory, lead technician, or management experience preferred.
• Strong knowledge of emergency medicine, anesthesia, surgery, triage, and critical care nursing.
• Demonstrated ability to lead, mentor, and develop veterinary nursing staff.
• Excellent communication, conflict resolution, and client service skills.
• Proven ability to prioritize workflow and make sound decisions in a fast-paced emergency environment.
• Experience with staff scheduling, performance coaching, and accountability.
• Proficiency with veterinary practice management software and electronic medical records.
• Commitment to fostering a positive team culture, patient safety, and continuous quality improvement.
• Ability to work evenings, weekends, holidays, and participate in on-call leadership responsibilities as needed.

Preferred Skills (Nice to Have)

• Current CPR/RECOVER certification preferred; commitment to continuing education and professional development required.

Schedule:

• 3:30PM-12:00AM, Tuesday to Saturday.
• Must be flexible with schedule.
• Emergency hospitals operate 24 hours, 7 days-a-week.

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$32—$38.25 USD

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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