Technician Lead

queueinc

Newark (CA)

On-site

USD 90,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Early-stage equity

Health, 401(k), unlimited PTO

Direct patient impact

Job summary

Queue Inc. in California is seeking an experienced Technician Lead to anchor our build floor, guiding a small team through assembly, integration, and testing of complex robotic systems for automated pharmacy equipment.

You will collaborate with design and manufacturing engineers to move prototypes to pilot production, define build standards, and document processes that scale with demand while maintaining quality and safety across the line.

Qualifications

8+ years of hands-on experience assembling and testing mechanical/electromechanical systems.
Experience leading a small team of technicians—assigning work, training, and owning build quality and schedule.
Demonstrated competency in precision mechanical and electromechanical assembly, including tight-tolerance mechanisms and wire harnessing.
Strong troubleshooting skills across mechanical and electrical domains; comfortable with multimeters, torque tools, and test equipment.
Experience executing structured test plans and documenting results.
Proven ability to write and maintain clear build documentation — work instructions, SOPs, and test procedures.
Ability to read engineering drawings, GD&T callouts, schematics, and 3D CAD.

Responsibilities

Lead, schedule, and mentor a team of technicians on assembly and test tasks.
Assemble precision mechanical and electromechanical subassemblies to pharmaceutical-grade quality standards.
Troubleshoot and resolve mechanical and electrical build issues with engineers.
Create and maintain build instructions, SOPs, and travelers.
Support transition from prototype builds to pilot production, including DFx feedback to engineering.

Skills

Hands-On Builder

Team Leadership

Assembly Expertise

Troubleshooting

Test Execution

Documentation

Drawings & CAD

Job description

About Us

We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement.

We built Queue because no one should ever have to wait in line for the medicines they need. One in three US pharmacies has shut down. Pharmacists are overworked to a breaking point. And patients are paying the price. Queue fixes that. Pharmacists get to practice pharmacy again — counseling patients, catching interactions, doing the work only they can do. And patients get their prescriptions in 60 seconds or less, any time, anywhere.

We're backed by over $18 million from Alleycorp, Riot Ventures, Ubiquity Ventures, House Capital, and others who believe the pharmacy system is broken and that robotics can fix it. Queue was founded by Nick Desai (6x founder, previously CEO of Heal) and Joshua Liu (previously Tesla, Waymo, and Zipline).

About the Role

As Technician Lead, you'll be the hands‑on anchor of our build floor, leading a small team of technicians through the assembly, integration, troubleshooting, and testing of complex electromechanical robotic systems. You'll work side by side with design and manufacturing engineers to build prototype and pilot‑production units, execute test protocols, and create the build documentation that carries our product from prototype to production at scale.

What makes this role extraordinary:

Direct impact on millions of patients through breakthrough pharmacy automation. The machines you and your team build will dispense medication to real patients, with the opportunity to set the quality bar and build the technician team from the ground up as we scale nationwide.

Lead the Technician Team

Lead, schedule, and mentor a small team of assembly and test technicians; assign daily work and monitor output against build schedules

Train technicians on assembly best practices, tooling, fixtures, and quality standards

Serve as first point of contact for issues that arise during builds, escalating to engineering with clear, data‑backed reports

Maintain a clean, organized, and well‑stocked lab and build area

Be a champion of company safety practices

Mechanical & Electromechanical Assembly

Assemble precision mechanical and electromechanical subassemblies, mechanisms, actuators, wire harnesses, and sensor packages to pharmaceutical‑grade quality standards

Read and interpret engineering drawings, 3D CAD, schematics, wiring diagrams, BOMs, and tolerances to execute builds accurately

Use hand tools, torque tools, presses, custom fixtures, and semi‑automated equipment for repeatable, high‑quality assembly

Build and modify electrical PCB assemblies with the ability to rework surface‑mount and through‑hole components

Use benchtop equipment like power supplies, oscilloscopes, and logic analyzers to follow basic electrical work instructions for PCBA bring‑up and test

Inspect incoming parts for defects and confirm part availability ahead of builds

Troubleshooting & Test Execution

Troubleshoot mechanical, electrical, and electromechanical issues during assembly and bring‑up; partner with engineers to root‑cause and resolve them

Execute test plans and validation protocols on subassemblies and full systems; adapt procedures where specifications are still being defined

Build and maintain assembly jigs, test fixtures, and validation setups

Record, analyze, and communicate test results; provide detailed written and verbal status updates to engineering and leadership

Build Documentation & Process

Create, red‑line, and maintain assembly work instructions, SOPs, travelers, and test procedures

Document issues, deviations, and improvements discovered during builds and feed them back into design and process

Support the transition from prototype builds to repeatable pilot production, including DFx feedback to engineering

Help establish quality checkpoints and build‑record discipline as we scale toward volume production

Required Qualifications and Experiences

We don't care about your degrees. We care about what you can show us! Tell us about the machines you've built.

Must Have:

Hands‑On Builder: 8+ years of hands‑on experience assembling and testing mechanical/electromechanical systems (robotics, semiconductor equipment, medical devices, automotive, aerospace, or similar)

Team Leadership: Prior experience leading a small team of technicians — assigning work, training, and owning build quality and schedule

Assembly Expertise: Demonstrated competency in precision mechanical and electromechanical assembly, including tight‑tolerance mechanisms and wire harnessing

Troubleshooting: Strong troubleshooting skills across mechanical and electrical domains; comfortable with multimeters, torque tools, and test equipment

Test Execution: Experience executing structured test plans and documenting results

Documentation: Proven ability to write and maintain clear build documentation — work instructions, SOPs, and test procedures

Drawings & CAD: Ability to read engineering drawings, GD&T callouts, schematics, and 3D CAD

Nice to Have:

Experience in prototype‑to‑production environments (NPI, pilot lines, low‑volume builds)

IPC‑A‑610/620 certification or equivalent soldering and harness assembly training

Basic fabrication/machining and 3D printing experience for tooling and fixtures

Experience in regulated or cleanroom environments (medical, pharma, semiconductor)

How We Hire

Recruiter Screen (30 min)

Hiring Manager Interview (60 min)

Technical Interview (60 min)

Leadership Interview (60 min)

What We Offer

Early‑stage equity in automated pharmacy dispensing at scale

Direct impact — the machines you build dispense medication to real patients

Small team, zero bureaucracy, high trust

Hard problems: precision robotics, safety‑critical hardware, regulatory compliance, real‑time hardware integration

Compensation & Benefits

Competitive salary

Meaningful early‑stage equity

Health, 401(k), unlimited PTO

Why Join Us Now?

Impact & Growth

Direct Patient Impact: Your work will improve healthcare outcomes for millions of patients

Market Leadership: Ground‑floor opportunity to define an entirely new category of healthcare technology

Technical Innovation: Work on genuinely novel problems at the intersection of AI, robotics, and healthcare

Career Acceleration: High‑visibility role with significant growth potential as the company scales

Team and Culture

World‑Class Team: Work alongside exceptional engineers, AI researchers, and healthcare experts

Direct Access: Work directly with the co‑founders — with real autonomy and genuine influence over decisions

Innovation Focus: Culture that prioritizes breakthrough thinking and rapid experimentation

Mission‑Driven: Team united around the goal of transforming healthcare through technology

Our Values

Servant Leadership — Make those around you better. We serve our teams the way Queue serves communities: 4,000 pharmacies close each year and deserts are spreading - we're here to reverse that.

Do the Hard Things — Healthcare, hardware, and company‑building are all hard. We do them anyway. Convenience for us is life‑changing for those we serve.