Technician, IM Ops Refurbishment

MSC Industrial Direct Co.,Inc.; Livonia (MI); On-site; USD 31,000 - 35,000; Full time

Job summary

MSC Industrial Supply Co. in Livonia, MI is seeking an IM Operations Refurbishment Technician responsible for preparing returned vending equipment for redeployment or scrap. You will support crate recycling, accessory redeployment, and PC reimaging per documented procedures.

The role requires an associates degree or equivalent business experience, plus 2+ years in inventory management and hardware/software troubleshooting. A strong time-management and problem-solving ability is essential.

Qualifications

• Associates degree or equivalent business experience is required.
• Minimum of 2 years of inventory management experience preferred.
• Previous experience within vending related business preferred.
• Experience troubleshooting hardware and/or software preferred.

Responsibilities

• Refurbish equipment for redeployment and repair.
• Test, clean, upgrade equipment and ready for redeployment.
• Handle crate recycling and process inbound crate orders.
• Reimage PCs and license returned PCs for redeployment.
• Adhere to asset tracking requirements.
• Support workflow optimization to improve turnaround times.
• Follow ES&H guidelines for e-waste disposal.
• Maintain a clean, 5S environment.
• Assist with cycle counting of on-hand equipment and accessories/peripherals.
• Participate in special projects as needed by management.

Skills

Inventory management

Hardware troubleshooting

Software troubleshooting

Time management

Problem solving

Education

Associates degree or equivalent

Tools

PCs

Job description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :21359

Employment Type :Full Time

Job Category :Vending Management

Work Location :Livonia, MI

BRIEF POSITION SUMMARY:

The IM Operations Refurbishment Technician is responsible for the tasks associated with preparing returned vending equipment for future disposition (redeployment or scrap) and supporting the other various program objectives such as machine crate recycling, accessory/peripheral redeployment, etc.

DUTIES and RESPONSIBILITIES:

• Responsible for adhering to the policies and procedures of the vending refurbishment center.
• Responsible for the following refurbishment center processes:
  1. Equipment refurbishment – Test, clean, upgrade, repair and ready for redeployment.
  2. Accessories/Peripherals – salvage/recycle when applicable and process incoming orders
  3. Crate recycling – supports process by separating crates from machines and storing in designated areas then processing all inbound crate orders for program cancellations.
  4. PC reimaging and licensing – follow documented procedures for reimaging and licensing returned PC's for redeployment.
• Follows all designated asset tracking requirements.
• Supports workflow optimization initiatives to improve turnaround times and quality of product output.
• Follows all ES&H guidelines for equipment and e-waste disposal.
• Ensures all special operational project deliverables are met on time with expected outcomes.
• Supports and upholds a clean, safe, 5S environment.
• Assists with cycle counting of on-hand equipment and accessories/peripherals.
• Participates in special projects and performs additional duties as required by management.
• Fosters the MSC Culture in the depart

EDUCATION and EXPERIENCE:

• Associates degree or equivalent business experience is required.
• Minimum of 2 years of inventory management experience preferred.
• Previous experience within vending related business preferred.
• Experience troubleshooting hardware and/or software preferred

SKILLS:

• Self-starter with good time management skills required
• Ability to support complex projects is required
• Excellent PC skills are required.
• Ability to multi-task in a fast pace environment across various project phases is required.
• Strong problem solving skills
• Fosters a “best practice” environment

OTHER REQUIREMENTS:

• Valid driver's license required.
• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

Compensation starting at $22.26 - $25.30/hr depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

WHY MSC?

People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

OUR COMMITMENT TO YOU

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law.