Technician II - Data Center Services

Technibus, Inc.; Lancaster (TX); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Safety is Priority One

Competitive Pay

401K with employer match

Paid Time Off

Life Insurance

Medical, Prescription, STD

Dental and Vision

Long-term Disability, Critical Illness

Auto and Home Insurance Discounts

Job summary

IES is seeking a Technician II - Data Center Services to support both physical and virtual infrastructure across multiple facilities. You will drive industry best practices into processes and procedures, ensuring high standards of data center operations.

Responsibilities include performing MACs, hardware installation, troubleshooting, asset management, and on-site smart-hands support within SLA targets. Excellent documentation and safety discipline are required.

Qualifications

• High School diploma or GED required.
• Three (3) years minimum of data center experience.
• Two active industry certifications required.
• Proficiency with Microsoft Office (Word, Excel).

Responsibilities

• Directly support and complete all scheduled data center MACs (Moves/Adds/Changes).
• Hardware installation MACs, including device labeling, power connectivity and network cable connectivity.
• Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix.
• Asset management, auditing and daily work log/ticket tracking.
• Provide smart-hands assistance for multiple customers at various sites within SLA.

Skills

Data center operations

Customer service

Documentation

On-call readiness

Security protocols

Team coordination

Education

High School diploma or GED

Two active industry certifications

Tools

Microsoft Office (Word, Excel)

Job description

Full benefits available after 30 days of employment! Full-time, direct hire position!

Job Summary

The Technician II - Data Center Services will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Technician II - Data Center Services will drive data center best practice and relative industry standards into working processes and procedures as/where applicable.

Job Duties and Responsibilities

• Directly support and complete all scheduled data center MACs (Moves/Adds/Changes)
• Hardware installation MACs, including device labeling, power connectivity and network cable connectivity
• Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix
• Asset management, auditing and daily work log/ticket tracking
• Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply)
• Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor
• Detailed and thorough documentation and record keeping
• Maintain site security protocols, badging requirements and data protection procedures
• Ensure all media storage devices (Hard drives, thumb drives, CD/DVDs, etc.) are properly logged, secured and documented to ensure compliance with retention practices
• Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools
• Coordinate equipment/material receiving, shipping and RMA processing support as/when required
• Provide vendor and security escorts as needed
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis
• Support standard and emergency operating procedures for data center.
• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required
• Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
• Coordinates equipment installation and delivery schedules in accordance with set project plans
• On-Call duties as needed

Min

USD $25.00/Hr.

Max

USD $29.00/Hr.

Qualifications

Physical and Mental Requirements

• Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s)
• Must promote the company culture and mission to all employees, vendors, clients and business partners
• 3+ years working in data centers, operations or related technical field
• General knowledge of server/network equipment and software support configurations
• Intermediate understanding of AC/DC power principles, data center power distribution and data center best practices
• Strong aptitude for independent working environment and high productivity rate
• Must be able to act as the company liaison for interface with customer representative(s)
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
• Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds
• Must be able to stand and walk for extended periods.
• Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones
• Excellent communication and customer relationship skills
• Regular attendance is mandatory

Education, Certification, License, and Skill Requirements

• Must possess at least a High School diploma or GED equivalency
• Three (3) years minimum of data center experience
• Must possess at least two (2) active industry certifications
• Must be highly proficient with Microsoft Office (Word, Excel)
• Must meet Company minimum driving standards

License Required: No

Minimum Education: High School

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO Statement

PLEASE NO AGENCY CALLS.

NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Aff …

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

Know Your Rights: Workplace Discrimination is Illegal;

Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

IES Participates in E-Verify

E-Verify Information/ Información sobre E-Verify

English / Español

Right to Work / Ley de Derecho al Trabajo

English / Español

Workplace Type

Onsite