Technician | Honda

Hendrick Automotive Group; Missouri; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

No-cost healthcare

401(k) with company match

Paid time off

Tuition reimbursement

Tools provided

Uniform program

Job summary

Hendrick Honda Hickory is actively seeking Automotive Technicians for our Honda service team in Hickory, NC. The role focuses on identifying service needs and executing repairs to high standards, using the latest OEM tools and training.

We offer no-cost healthcare, extensive benefits, tuition reimbursement, and a clear path to advancement within a renowned, privately owned dealer group. This is a full-time position with a strong emphasis on quality work and customer satisfaction.

Qualifications

• High School Diploma or equivalent; automotive technology training preferred.
• A/B level technician with 5+ years of dealership or high-volume shop experience.
• Proven expertise in advanced diagnostics — driveability, electrical, and HVAC.

Responsibilities

• Perform complex diagnostic evaluations and precision repairs across all vehicle systems — engine, transmission, electrical, ADAS, and more.
• Utilize the latest OEM diagnostic tools and software for accurate, efficient repairs.
• Examine customer vehicles, identify necessary repairs, and estimate costs.
• Perform vehicle repairs and maintenance to Honda and dealership standards.
• Document all services performed and record hours accurately in the timekeeping system.
• Maintain CSI scores at or above company standards.
• Mentor junior technicians and contribute to a high-performing team environment.

Skills

Automotive diagnostics

Electrical diagnostics

HVAC diagnostics

Education

High School Diploma or equivalent

Tools

OEM diagnostic tools

Job description

Hendrick Honda Hickory Location: 945 US Highway 70, SE, Hickory, North Carolina 28603 Hendrick Automotive Group — the nation's largest privately owned dealer group and a back-to-back winner of Automotive News' Best Dealerships to Work For — is hiring Automotive Technicians for our Honda service team in Hickory. We don't just fix cars; we set the standard for automotive excellence. If you've earned your stripes and want a shop that truly values your expertise, this is your opportunity. Our Honda dealership and service facility is currently undergoing some exciting renovations — state-of-the‑art equipment, modern facilities, and upgraded technologies.

JOB SUMMARY:

Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.

BENEFITS:

• NO COST employee healthcare, prescription, and life insurance.
• Dental, vision, and supplemental coverage (short- and long-term disability).
• Manufacturer-sponsored training and ongoing ASE certification support — 100% paid.
• Performance-based pay plans and production bonuses.
• 401(k) with company match.
• Paid time off — up to 4 weeks' vacation, plus holiday and sick pay.
• Tools and toolboxes available; uniform program (50/50).
• Education tuition reimbursement and college scholarship program.
• Clear advancement path to Shop Foreman or Service Manager.
• Employee Assistance Program — mental, financial, physical, and social well‑being support (no cost).
• Employee discounts.
• Flexible rotating schedules — 4 to 6 days per week, closed Sundays.

JOB RESPONSIBILITIES:

• Perform complex diagnostic evaluations and precision repairs across all vehicle systems — engine, transmission, electrical, ADAS, and more.
• Utilize the latest OEM diagnostic tools and software for accurate, efficient repairs.
• Examine customer vehicles, identify necessary repairs, and estimate costs.
• Perform vehicle repairs and maintenance to Honda and dealership standards.
• Document all services performed and record hours accurately in the timekeeping system.
• Request necessary parts and follow manufacturer service guidelines on all repairs.
• Maintain CSI scores at or above company standards.
• Mentor junior technicians and contribute to a high‑performing team environment.
• Maintain an organized, clean, and safe work area.
• Participate in required training and stay current on Honda updates and certifications.

JOB REQUIREMENTS:

• High School Diploma or equivalent; automotive technology training preferred.
• A/B level technician with 5+ years of dealership or high-volume shop experience.
• Proven expertise in advanced diagnostics — driveability, electrical, and HVAC.
• Valid driver's license required.
• OEM manufacturer certifications preferred (Honda, Acura, or similar imports).
• ASE certifications a plus — A1 through A8.
• Experience with hybrid and EV systems preferred.
• EPA 609 refrigerant certification preferred.
• Thorough knowledge of automotive parts, systems, and technical manuals.
• Ability to work scheduled shifts including Saturdays and holidays.

WORK ENVIRONMENT:

This position is based primarily in the service area and involves movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Must be able to lift up to 50 lbs. Regular interaction with customers, service advisors, and the service manager. Full‑time position averaging 40 hours per week.

OUR CORE VALUES:

• Servant Leadership
• Teamwork through Trust & Respect
• Integrity
• Commitment to Customer Enthusiasm
• Passion for Winning
• Accountability at All Levels
• Commitment to Continuous Improvement

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.

Hear from our technicians: Watch the Hendrick Careers Technician Story

This job description is not exhaustive. Additional duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions of this role.

Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization. At Hendrick Automotive Group we are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made. Our customers are important to us. They’re family. We genuinely desire for our customers to feel valued and cared about whenever inside our doors. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers. The Hendrick name is synonymous with winning, at the dealership and on the race track. We are committed to continuing the Hendrick tradition of success and performance. Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits. The automotive industry is rapidly progressing. Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do.