Technician - Heavy Equipment Shop

Macallister-Machinery-Company,-Inc.; Washington (IN); On-site; USD 30,000 - 47,000; Full time

Job summary

MacAllister Machinery Co Inc. is seeking a skilled Technician to perform mechanical services on new and used heavy equipment in our service shop. You will diagnose, repair, and rebuild equipment, write service reports, and manage parts returns while upholding safety and 5S standards.

The role requires welding experience, knowledge of hydraulics and power trains, and the ability to work overtime as needed. Equal opportunity employer.

Qualifications

• High school education or equivalent. Vocational diesel repair training preferred.
• 2 years MIG welding experience.
• 3–5 years of mechanical experience with heavy equipment, Caterpillar preferred.
• Strong knowledge of hydraulics, power train and electrical systems.

Responsibilities

• Adhere to safety rules and maintain shop 5S housekeeping.
• Diagnose and repair equipment in service shop, including welding.
• Prepare accurate service reports and track time, parts, and returns.
• Maintain customer satisfaction by meeting deadlines and needs.
• Maintain company tools and equipment in good working order.

Job description

The Technician performs mechanical services on new and used heavy equipment in the service shop area. The position is responsible for testing, repairing, and rebuilding heavy equipment. Additional responsibilities include ordering parts, writing service reports, return of parts, core returns, assigning time to jobs and adhering to all safety regulations. The Technician is also responsible for housekeeping (5S) and properly maintaining company issued tools and equipment.

Responsibilities

• Adheres to all safety rules and maintains good housekeeping (5S) in the shop area.
• Diagnoses and repairs equipment in the service shop along with welding
• Completes all required reporting for service time in an accurate and efficient manner; this includes writing service reports, properly allocating time to each job, and tracking parts charged, and parts returned.
• Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible.
• Maintains company issued equipment and tools, keeping them in good working order.

Qualifications

• Knowledge, skills, and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair.
• 2 years MIG welding experience
• 3 to 5 years of mechanical experience with heavy equipment, preferably with Caterpillar. Strong working knowledge of hydraulics, power train and electrical systems.
• Solid understanding of work area metrics and takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a “self-starting” ability to daily work and proactively making improvements to the work process.
• Exhibits good problem-solving skills; can identify problems, solicit other’s opinions, and offer valid solutions. Interprets and applies policies, procedures, and guidelines. Demonstrates a basic understanding of warranty administration.
• Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests.
• Can project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates, and customers.
• A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar influence.
• Can operate industry specific PC and main frame programs with a basic understanding of MS Word, Excel, and database systems.
• The ability to work overtime and weekends.

The duties and responsibilities described here are not a comprehensive list, and the scope of thejobmay change as necessitated by business demands.

MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO).