Technician- Healthcare

South Western Communications; Atlanta (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A trusted provider in communication and life safety solutions is seeking a Technician - Healthcare to manage installations and service needs in Atlanta. The ideal candidate will have an electronics degree, strong troubleshooting skills, and customer service experience to ensure client satisfaction through integrated solutions.

Qualifications

• Two-year electronics degree or equivalent experience.
• Knowledge of communication systems, VoIP, networking, fire alarms, CCTV.
• Cisco and Microsoft certifications preferred.

Responsibilities

• Final hookup and programming of electronics for installations.
• Responding promptly to service issues and troubleshooting.
• Operating test equipment and assisting with preventive maintenance.

Skills

Communication

Customer Service

Problem Solving

Self-Motivation

Organization

Education

High school diploma

Associate's Degree in Electronics, IT, or related field

Tools

MS Office

Volt Meter

Oscilloscope

Spectrum Analyzer

Job description

Join to apply for the Technician- Healthcare role at South Western Communications.

South Western Communications (SWC) is a trusted provider of communication, physical security, and life safety solutions for Healthcare, Education, Detention, and Commercial customers. We focus on a consultative approach to needs analysis, ensuring customer satisfaction through integrated solutions.

Position: Technician - Healthcare

Reports to: Project Manager

Type: Full-Time, Hourly, Non-Exempt

Primary Responsibilities:

• Final hookup and programming of electronics for new installations
• Responding promptly to service issues
• Testing and documenting system readings
• Updating customer files
• Troubleshooting and repairing electronic components
• Handling on-call duties
• Training customers on equipment use
• Reading wiring diagrams, schematics, and blueprints
• Operating test equipment such as Volt Meter, Oscilloscope, Spectrum Analyzer, etc.
• Assisting with preventive maintenance
• Accurately tracking time sheets, service tickets, and inventory

Accountability: The technician reports to the Project Manager and is accountable to management, employees, and customers.

Qualifications:

• Two-year electronics degree or equivalent experience
• Knowledge of communication systems, VoIP, networking, fire alarms, CCTV, etc.
• Cisco and Microsoft certifications preferred

Education:

• High school diploma required; proficiency in basic electronics and CAD reading necessary
• Preferred: Associate's Degree in Electronics, IT, or related field; certifications like NSCA CEST, NICET, RCDD

Additional Skills:

• Excellent communication and customer service skills
• Self-motivated, organized, responsible
• Proficient in MS Office programs
• Ability to manage multiple tasks and work under stress
• Valid driver’s license

Physical & Environmental Requirements:

• Standing, walking, climbing, lifting up to 50 lbs
• Occasional outdoor work and seasonal temperature exposure

Management reserves the right to revise this job description. Employment is at-will.

EOE including disability/veteran.