Technician, Field

Mi-Jack Products; Memphis (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid PTO

Vacations and holidays

Job summary

Mi-Jack Products in the Memphis area is seeking a Field Service Technician to service and repair heavy lift equipment including railjacks, forklifts, welders, and service trucks in outdoor environments.

You will troubleshoot electrical, hydraulic and mechanical systems, perform preventive maintenance, train customers and coworkers, and travel domestically and internationally to Canada as required. Strong safety mindset and the ability to read schematics are essential.

Qualifications

• High School diploma or equivalent with 5–10 years of service/repair experience on industrial equipment.
• Field-related certificates and endorsements are considered positively.
• Capable of reading variable schematic logic for electrical and hydraulic systems.

Responsibilities

• Troubleshoot and repair electrical, hydraulic, diesel and mechanical systems on heavy lift equipment.
• Provide training and technical knowledge on equipment.
• Perform scheduled preventive maintenance.
• Interfacing with customers and internal teams to support service.
• Evaluate and recommend necessary repairs and document work orders.
• Ensure compliance with safety, health, and environmental regulations.
• Travel domestically and internationally to customer sites, including Canada.

Skills

Leadership ability

Training others

Willingness to travel

Attention to detail

Safety minded

Time management

Microsoft Office proficiency

Reading schematics

Education

High School diploma + 5–10 years experience

Tools

Microsoft Office

Data systems

Job description

YOU’LL LOVE WORKING AT MI-JACK PRODUCTS BECAUSE...

• We're a longstanding, stable company with a sustained growth trajectory
• Paid PTO, vacations, and holidays

Job Purpose:

Work in an outdoor environment on heavy lift equipment such as railjacks, forklifts, welders, service trucks and other heavy lift material handling equipment as needed.

Essential Functions:

• Work outdoors on heavy lift equipment: gantry cranes, railjacks, forklifts, welders, service trucks and other heavy lift material handling equipment.
• Troubleshoot and repair equipment – electrical, hydraulic, diesel and mechanical.
• Provide training and technical knowledge on full range of equipment.
• Perform scheduled preventive maintenance activities on equipment.
• Support customers by effectively interfacing with customer and internally as needed.
• Evaluate and make recommendations regarding required repairs.
• Provide clear work order documentation and reports when needed.
• Ensure compliance in all safety, health, and environmental regulations, policies and procedures for a goal of zero incidents and injuries.
• Assist in delivering required training to coworkers.
• Special projects or work as assigned.
• Travel domestically and internationally, including to customer sites in Canada, to perform service, repairs, maintenance, and training as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Experience/Training/Education:

• Required:
  • High School graduate, or equivalent, plus minimum 5-10 years of experience in the service and repair of industrial equipment. Expert knowledge of hydraulics, electrical and mechanical systems.
• Field related certificates and endorsements are positively reviewed. Capable of reading variable schematic logic for both low/high voltage electrical and a variety of hydraulics

Knowledge/Skills/Abilities:

• Acceptance in all areas of accountability, pertaining to all areas of responsibility.
• Capability to lead, teach and share knowledge with others.
• Willingness to travel at will throughout the western region if called upon.
• Ability to meet all eligibility requirements for cross-border travel, including entry into Canada, as required to support customer needs.
• Willingness to work at various heights.
• Safety minded/oriented.
• Requires knowledge of mechanical, hydraulic and electrical assemblies and testing experienc.
• Requires an eye for detail.
• Ability to recognize all colors in a normal spectrum; basic knowledge of SPC fundamentals; thorough knowledge and understanding of applicable operating and documentation procedures and material flow.
• Skilled in the use of Microsoft Office products and other data systems.
• Ability to meet deadlines; to understand and follow written and verbal instructions.
• Ability to understand and follow posted work rules and procedures; ability to accept constructive criticism.

Physical and Environmental Elements:

• This is a field service classification and employees work in a factory environment or in the field with exposure to noise and machinery and weather.
• Accurate hand/eye coordination is required.
• Finger dexterity is required, as well as hand strength, with the ability to grasp, lift, push and pull.
• Access, enter and retrieve data using a computer, use a calculator, and be able to operate standard office equipment.
• Work involves considerable standing, walking, climbing, crawling, driving, reading, seeing, hearing, speaking, concentrating, communicating, stooping, bending, or sitting for long periods of time. May lift parts weighing up to 50 pounds and have exposure to working at heights.
• Occasional overtime required.

Special Requirements/Certification:

• Employee is responsible for providing full complement of tools. Tool list will be provided.
• Travel of 75% required, including travel within the United States and internationally to Canada.
• Must possess and maintain a valid driver’s license and acceptable driving record.
• Must be able to successfully pass background screening requirements necessary to meet customer site access and international travel eligibility standards.

Lanco is an equal opportunity employer. All employment-related decisions, including but not limited to hiring, compensation, promotion, discipline (including termination), evaluation, training and development opportunities, etc., are made without discrimination on the basis of race, color, sex, sexual orientation, gender-related identity, pregnancy, national origin, ancestry, religion, age, military status, protected disability, citizenship, genetic information or any other category protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.