Technician - Chrysler Dodge Jeep Ram of Fort Walton Beach

Step One Automotive Group; Fort Walton Beach (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Matching

Paid Time Off starting Day 1

Free Employee Assistance Program

Discounts on various services

Job summary

Step One Automotive Group is seeking skilled Service Technicians for Chrysler Dodge Jeep Ram Fiat in Fort Walton Beach, Florida. These roles require diagnosing and repairing vehicles at different skill levels: A, B, or C Class technicians. Responsibilities include performing repairs per dealership standards, communicating with the parts department, and maintaining clean work environments.

The ideal candidates will possess ASE certifications, have relevant experience, and be willing to continue their training. Competitive benefits include medical insurance and 401(k) matching.

Qualifications

• Must be able to diagnose and repair vehicle issues effectively.
• Requires basic to advanced mechanical knowledge based on class level.
• Must have or be willing to obtain relevant certifications.

Responsibilities

• Perform repairs efficiently according to dealership standards.
• Communicate with parts department for required parts.
• Keep work areas clean and tools maintained.

Skills

Diagnostic Repair Skills

Mechanical Knowledge

Organizational Skills

Computer Literacy

Time Management

Education

Automotive Service Excellence (ASE) Certifications

Five or more years of experience (A Class)

Three to four years of experience (B Class)

One to two years of experience (C Class)

Tools

Metric Mechanical Hand Tools

Job description

Job Details: Location – Chrysler Dodge Jeep Ram Fiat Fort Walton – Fort Walton Beach, FL 32548. Position – Full Time. Travel – Negligible. Shift – Day.

Service Technician Levels

• A Class: Skilled-level technician able to diagnose and repair across all areas, specialized in certain repair areas, previously worked as a B-Class general service technician.
• B Class: Experienced technician who can diagnose and repair most vehicle components with minimal supervision, previously worked as a C-Class general service technician.
• C Class: Performs most assigned tasks with some supervision, requiring average mechanical knowledge.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standard Duties/Responsibilities

• Perform work as outlined on repair order efficiently and accurately, in accordance with dealership and factory standards with limited or no supervision.
• Communicate with parts department to obtain needed parts.
• Save and tag parts of the job if under warranty or requested by the customer.
• Examine assigned vehicle to determine if further safety or service work is required or recommended.
• Communicate with service advisor immediately if additional work is needed, if outlined work is not needed, or if repairs cannot be completed within the promised time.
• Document all work performed and recommended on the repair order.
• Road test vehicles when required or refer to the test technician.
• Participate in manufacturer-sponsored training programs, schools and events.
• Keep abreast of manufacturer technical bulletins.
• Report machinery defects or malfunctions to supervisor.
• Ensure customers' cars are kept clean and notify service advisor immediately of any changes in appearance or condition.
• Keep shop area neat and clean.
• Maintain and be accountable for all dealership-owned tools and manuals, returning them to the proper place and condition.
• Understand and comply with federal, state and local regulations such as hazardous waste disposal and OSHA Right-to-Know.
• Operate all tools and equipment safely.
• Report any safety issues immediately to management.
• Ensure customer vehicles are kept clean and returned in their original condition.
• Other tasks as assigned.

A Class Duties/Responsibilities

• Diagnose the cause of any malfunction and perform repair.
• Supervise the work of any apprentice technicians as assigned.

B Class Duties/Responsibilities

• Diagnose the cause of most malfunctions and perform repair.
• Supervise the work of any apprentice technicians as assigned.

C Class Duties/Responsibilities

• Diagnose vehicle problems based on customer complaints and inspection.
• Install optional equipment specified by the customer or dealer.

Standard Required Skills/Abilities

• Excellent organizational skills and attention to detail.
• Must be on time and work the entirety of the scheduled shift.
• Ability to solve practical problems and manage a variety of concrete variables.
• Ability to prioritize tasks within their workstation.
• Act with integrity, professionalism, and confidentiality.
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret technical instructions in mathematical or diagram form and handle abstract and concrete variables.
• Apply common sense to follow detailed but uncomplicated written or oral instructions.
• Operate hand, power, and shop tools and use computer diagnostic equipment.
• Operate overhead and floor‑mounted oil and grease guns, transmission machines, air‑conditioner service machines, radiator service machines, hand tools, and shop equipment.
• Lift and move work‑related items up to 50 pounds.
• Push, pull, lift, and bend at the knees and waist, twist the body at the waist, raise and hold arms overhead, and turn head‑neck‑shoulders as needed.

A Class Required Skills/Abilities

• Write routine reports and correspondence.
• Present information and respond to questions from managers, clients, and customers.
• Moderate computer and internet literacy.
• Complete knowledge of and experience in diagnosing and repairing brakes, steering and suspension systems, transmissions and drive axles.
• Possess a complete set of metric mechanical hand tools.

B Class Required Skills/Abilities

• Moderate computer and internet literacy.
• Intermediate knowledge of and experience in diagnosing and repairing brakes, steering and suspension systems, transmissions, and drive axles.
• Possess mechanical hand tools, including metric sizes.

C Class Required Skills/Abilities

• Basic computer and internet literacy.
• Basic knowledge of and some experience in diagnosing and repairing brakes, steering and suspension systems, transmissions, and drive axles, and working a shop lift and equipment.
• Possess some mechanical hand tools, including metric sizes.

Standard Education and Experience

• Experience with electric and hybrid vehicles is a plus.
• Must pass a background check, drug screening, and Motor Vehicle Report.
• Must hold Automotive Service Excellence (ASE) Certifications; for C Class, must be willing to acquire if not already possessed.
• Must hold mandatory manufacturer training; for C Class, must be willing to acquire if not already possessed.
• Additional certifications as applicable.

A Class Education and Experience

• Require five or more years of related experience and/or training, or an equivalent combination of education and experience.

B Class Education and Experience

• Requires three to four years of related experience and/or training, or an equivalent combination of education and experience.

C Class Education and Experience

• Prefer but do not require one to two years of related experience and/or training, or an equivalent combination of education and experience.

Benefits

• Medical, Dental, Vision, and Supplemental Insurance Available.
• Company‑Paid Life Insurance, Free Employee Assistance Program, and 100% PAID Tuition with Strayer University for Associate's, Bachelor's, and Master's Degrees.
• 401(k) with Company Matching after 6 months.
• Start earning Paid Time Off on Day 1, with the ability to use it after 90 days. Earn two weeks Paid Time Off in the first year.
• Five Paid Holidays – 4th of July, Labor Day, Thanksgiving, Christmas, and New Year's.
• Major discount with Working Advantage on theme park tickets, shopping, travel, and more.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.