Technician - CCE

Ag-Pro Companies; Norton (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401-K retirement plan

Job summary

Ag-Pro Companies in Norton, Ohio, is hiring a Service Technician responsible for performing complex diagnostics and repairs on equipment. The ideal candidate should have over 5 years of experience in service repairs and possess a solid understanding of mechanical and hydraulic systems.

Responsibilities include mentoring junior technicians and ensuring safety and cleanliness in the work area. This role offers a comprehensive benefits package including medical, dental, vision, and a matching 401-K retirement plan.

Qualifications

• 5+ years of experience performing service repairs.
• Experience with mechanical, electrical, and hydraulic systems.
• Must have adequate toolset to perform job responsibilities.

Responsibilities

• Perform diagnostics and repairs on equipment as directed.
• Mentor Service Technician Trainees and Technicians.
• Maintain a clean work area and follow safety rules.

Skills

Service repairs

Diagnostic tools

Teamwork

Communication

Education

High School Diploma or GED

Associate's degree

Tools

Service ADVISOR

Diagnostic equipment

Job description

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned compact construction, agricultural and turf equipment.

Responsibilities

• Performs diagnostics and repairs on equipment and technology as directed by Service Management
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills And Knowledge

• 5+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating tools and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• Ability to lift at least 75 lbs. repeatedly
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred

Benefits

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

Equal Opportunity & Other

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer.

All positions require pre-employment screening.

Must be authorized to work in the United States.