Technician C - FT-1019

FullSpeed Automotive; Atlanta (GA); On-site; USD 30,000 - 39,000; Full time

Job summary

FullSpeed Automotive is seeking a Technician C to perform a variety of automotive repair tasks with average mechanical knowledge. You will diagnose problems, perform brakes, rotors, oil changes, and related maintenance, and educate customers on preventive care. You will document work and support safe, efficient service.

Responsibilities include safety, using tools, and collaborating with management to meet timeframes. A valid driver's license and basic certifications are required.

Qualifications

• 2+ years of related experience or training, or equivalent
• Ability to read safety rules and manuals, and communicate with customers
• Valid Driver's License and state emission/vehicle inspections where applicable

Responsibilities

• Performs repair work outlined on orders with efficiency and accuracy
• Diagnoses vehicle problems based on customer complaints and inspection
• Examines vehicles for safety or service needs and advises accordingly
• Documents all work and tests road conditions as needed
• Maintains shop cleanliness and safety compliance
• Operates tools safely and reports any issues to management
• Participates in training programs
• Other tasks as assigned

Skills

Reading & interpreting documents

Customer communication

Problem diagnosis

Safety compliance

Team collaboration

Education

Two years related experience or training

High school diploma or equivalent

Tools

Toolbox on site

Basic vehicle inspection certifications

Job description

Technician C requires average mechanical knowledge and performs most mechanical tasks assigned to them, including the following jobs or services: brakes, rotors, fluid exchanges, oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g. wiper blades, air filters, etc.). Technician C communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include some courtesy services, tire repair and replacement services.

• You are paid an hourly rate and a commission percentage that is standard across the company.
• Performs work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.
• Diagnoses vehicle problems based on customer complaints and inspection.
• Examines assigned vehicles to determine if further safety or service work is required or recommended.
• Partner with the Center Manager if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended. Road tests vehicles as needed.
• Ensures that customers' cars are kept clean. Notify the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.
• Keeps the shop areas neat, clean and organized.
• Maintains and is accountable for all store-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Understands, and comply with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know -this includes any SOP of our company guidelines and rules.
• Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management
• Participates in organization-sponsored training programs.
• Other tasks as assigned.

Summary/objective

Technician C requires average mechanical knowledge and performs most mechanical tasks assigned to them, including the following jobs or services: brakes, rotors, fluid exchanges, oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g. wiper blades, air filters, etc.). Technician C communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include some courtesy services, tire repair and replacement services.

• You are paid an hourly rate and a commission percentage that is standard across the company.

Essential Duties

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.
• Diagnoses vehicle problems based on customer complaints and inspection.
• Examines assigned vehicles to determine if further safety or service work is required or recommended.
• Partner with the Center Manager if additional work is needed, if the work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended. Road tests vehicles as needed.
• Ensures that customers' cars are kept clean. Notify the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.
• Keeps the shop areas neat, clean and organized.
• Maintains and is accountable for all store-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Understands, and comply with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know -this includes any SOP of our company guidelines and rules.
• Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management
• Participates in organization-sponsored training programs.
• Other tasks as assigned.

Qualifications

Qualifications: Education and/or Experience

• Minimum of two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine tickets, notes and other correspondence.
• Ability to effectively present information and respond to questions from customers.
• Valid Driver's License
• State Emission Certification- if applicable in your state
• State Vehicle Inspector Certification- if applicable in your state

Physical Demands / Work Environment And Requirements

• We require tools for this position that enable you to perform the majority of services that you are qualified to perform. You will need to have a toolbox with tools on site.
• You will be required to sign a contract with our uniform policy and procedure plan.
• Ability to work in cramped places, such as underneath a jacked-up automobile or a lower bay.
• Upper body strength and stamina to effectively use hand tools like hammers and wrenches and to make sure that fasteners are properly secured.
• Fine motor skills to be able to work with small fasteners, such as nuts, bolts, and washers.
• Vision: Ability to read diagrams, manuals and emails. Often, you are required to work with color-coded wiring.
• Ability to work in fluctuating and sometimes extreme weather temperatures.