Technician C, Field (DEV) - General Technician

Chattanooga Gas Company; Chattanooga (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Chattanooga Gas is seeking a Field Technician C-level candidate to join the on-call emergency team in the Chattanooga area. You will participate in activation/deactivation of natural gas, meter and regulator maintenance, and leak repairs while advancing through the Field Technician C progression.

The role requires safety awareness, documentation accuracy, and strong communications with customers and crew. Training will be provided to progress within the program.

Qualifications

• High school diploma or GED is required.
• Minimum 6 months experience as General Tech or equivalent.
• Basic Meter activation qualified and certified.
• Advanced Crew qualified and certified.

Responsibilities

• Install, activate, deactivate, maintain and inspect gas meters and regulators.
• Respond to routine and emergency gas service requests and repair leaks.
• Perform tasks with gas mains and service lines and operate heavy equipment.
• Ensure safety and regulatory compliance during field operations.

Skills

Customer service

General Tech skills

Written and oral communication

Safety judgment

MS Office basics

Mechanical aptitude

Operate equipment

Interpersonal skills

Territory knowledge

Electro fusion & plastic welding

Gas leak odor detection

Education

High school diploma or GED

Technical School training and certification

Operator Qualified

Valid driver’s license + DOT tests

CDL Class A

Tools

None listed

Job description

PLEASE NOTE THE SUCCESSFUL CANDIDATE MUST RESIDE WITHIN 30 MINUTES OF CHATTANOOGA TN.

Chattanooga Gas has a new development opportunity for an employee who is interested in progressing to a Field Technician C position. The successful candidate will receive appropriate training necessary to progress to the Field Technician C position within a certain timeframe. The successful candidate will serve in an on-call capacity for emergency response and also be responsible for the activation and deactivation of natural gas.

Basic Function

JOB DUTIES AND RESPONSIBILITIES

Intermediate level position responsible for completing a variety of tasks associated with the installation, activation, deactivation, maintenance and inspection of gas meters and regulators. Responds to routine and emergency requests for gas service and is responsible for repairing leaks on meter sets. Serves as a member of a crew engaged installing and repairing gas mains and service pipeline. Participates in making taps on mains and services and operates heavy equipment. Also responsible for performing maintenance and repairs on customers appliances and other gas equipment. Protects meters sets from atmospheric corrosion by painting or replacing piping. Provides technical assistance in installing and/or repairing gas main or service lines.

Representative Duties And Responsibilities

• Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.
• Performs service activation, deactivation, and leak repairs.
• Performs leak investigation as required following a service activation.
• Conducts and documents complete investigations of customer premises in response to questionable gas consumption (e.g. high bill complaints, stopped meters, etc.) or other issues.
• Performs basic pipefitting on meter sets (remove meter, install fuel line cut off, replace union).
• Installs meter headers.
• Coordinates and performs basic operation, maintenance, inspection and repair on all above ground valves to include grease, tighten, operate and inspect.
• Performs meter inspections and paints as needed to maintain compliance with atmospheric corrosion.
• Performs valve operation and maintenance.
• Operation of heavy equipment during excavations.
• Performs underground leak investigation and grading to include:
• Special surveys
• Shorted casing surveys
• Re-checks and re-evaluates
• Assists in pipe joining methods (Electro fusion and mechanical fusion).
• Responds to gas pipeline emergencies.
• Participates in the on-call rotation for off-shift emergency response.
• Interacts with customers to answer questions, explain work performed, give instructions for operation of appliances, and promote gas usage.
• Identifies abnormal operating conditions and takes appropriate actions.
• Performs miscellaneous inspections, as required.
• Actively and accurately captures documentation in the Mobile Data Terminal
• Available to work overtime as necessary to meet business requirements and flexibility in working shifts as required.
• Safely operate company assigned vehicles in performance of assignments.
• Observes all safety requirements and regulatory guidelines to ensure compliance.
• Performs other job-related duties as required.

Required

Education and Experience:

• High school diploma or GED
• Minimum 6 months experience as General Tech work and responsibilities, or equivalent
• Basic Meter activation qualified and certified
• Advanced Crew qualified and certified

Preferred

• 1-2 years Field operations experience
• Technical School training and certification
• Experience installing meter sets, connecting fuel lines, and establishing service to new and existing customers

Equivalent academic education and experience

• Equivalent academic education and experience

Skills

Required:

• Customer service skills
• Proficiency with required General Tech skills
• Good written and oral communication
• Ability to use good judgment when working in potentially hazardous and emergency environments
• MS Office and Computer skills basic proficiency
• Mechanical aptitude
• Able to operate basic equipment, machinery and simple tools
• Good interpersonal skills
• Ability to resolve and diffuse difficult/escalated situations
• Knowledge of assigned geographical territory
• Able to operate basic equipment and machinery
• Electro fusion and plastic welding of <=6 inch plastic pipe
• Ability to smell odorant used to detect gas leaks

Certifications/Licenses

Required:

• Operator Qualified in accordance with Company Plan
• Must have a valid state driver's license and pass DOT and Company driving tests
• CDL (class A)

Working Conditions/Physical Requirements

• Must be physically able to stoop, bend, crawl, walk, climb ladders, and lift weights in excess of 100 pounds. Ability to occasionally ascend and descend stairs and ladders is required. Must also have keen senses of smell, hearing, vision and color identification. Ability to work in all types of terrain and weather conditions is required.

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 22529

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Chattanooga Gas